Review and analysis of over 1,639 complaints against PNC Bank
PNC Bank consumers have reported over 1,639 official complaints related to Loan modification,collection,foreclosure. Out of the 1,639 consumer complaints against PNC Bank, 21% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 98% were processed in a timely manner. 1% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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PNC Bank Mortgage loan modification,collection,foreclosure December 17, 2015 - I am the executor of my brother 's estate, - - -, -. He lived in -, Maryland and the property address involved is - - -, -, Maryland. We entered into a Deed in Lieu of foreclosure with PNC Bank, upon their request, on -/-/-. The attorney handling the DIL has been calling weekly and there has been no progress on the file. PNC has been delaying the process and the property is set in for foreclosure on -/-/-. - - - - was paid $6000.00 for release of lien in -/-/-, and this lender has not recorded certificate of satisfaction yet. ... |
PNC Bank Mortgage loan modification,collection,foreclosure December 16, 2015 - I currently have a loan through pnc bank and because my insurance was through escrow and I had high risk dogs at my home the insurance company told me to get rid of dogs or pay a premium increase. I told insurance company I got rid of the dogs. And they still sent a bill to my mortgage company in the amount of - without me knowing. So my monthly payment went up from - to - and then I contacted a company for modification. And they stole my money and ran and told me not to contact my mortgage company they would deal with everything. Well months later I find out my home is in foreclosure... |
PNC Bank Mortgage loan modification,collection,foreclosure December 16, 2015 - My complaint is due to my divorce and primarily involves my HELOC, though my first mortgage ( fixed rate Home Equity, really ) is with the same lender. I will remain with my kids in the home and want to assume both the Home Equity and the HELOC ( or have my ex-husband 's name removed ) but I 've been unsuccessful. I 've submitted a complaint previously but ca n't dispute the response, possibly due to the age of my complaint, but research takes time. I 've had a chance to review my HELOC docs and have several issues. First, my ex and I both believed the HELOC was secured by a different residenc... |
PNC Bank Mortgage loan modification,collection,foreclosure December 8, 2015 - Our Clients - - and - - applied for a Loan modification through PNC Mortgage. They were denied all Loan Modification Products and we were informed that they had no right to appeal their decision. We ran a REST report which clearly indicates that they do qualify for HAMP Tier 2 and the NPV is positive. We filed an appeal to their decision to review the Loan Modification again. When we called PNC to check on the progress of the Appeal, we were informed by the Relationship Manager that the file was not in review at all and they did not intend to do anything at all except move forward ... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - i have been advised by my realtors to contact this Bureau. My husband andI acquired a Home Equity Line of Credit in - of -. The prepaymentphase ended this past -/-/-. Uneducated and unaware, wewere caught off guard and can not afford the payments. Our home is vacant, we own another home, in the city where we work and live, we aredesperately wanting to sell, sell, sell, the home, but it is not selling. We havereceived a cash offer on the home, a lowball offer, and we have applied for ashort sale with our primary plus our secondary mortgage lien holders. This isthe very beginning stag... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - Due to recent financial difficulties our RE Taxes were added to our mortgage so now we have an escrow which increased our mortgage payment over $1000.00. We are finally in a position to refinance and were approved by - for the HARP with PNC our current - Mortgage holder. We also have a Home Equity with - -. We were all set to close but were waiting for - - to approve the subordinate when the bottom dropped out. We learned that in -/-/- ; National City was our current - Mortgage holder and we did a Refi I think to reduce the rate or get rid of the PMI I am not sure t... |
PNC Bank Mortgage loan modification,collection,foreclosure December 4, 2015 - PNC ( a.k.a National City Bank ) does not address my complaint in the least bit of the aggressive appraiser they recommended and the gross negligence on their part. The lack of their due diligence is mind blowing and they took complete advantage of me as a consumer. When they sent foreclosure papers to me in -/-/- I reached out to - - - at PNC immediately and faxed her a letter giving them permission to contact me. I find it ironic that they say they ca n't contact me " due to a ceased and desist on record '' but on -/-/- - at - I have a saved voice mail from - -... |
PNC Bank Mortgage loan modification,collection,foreclosure November 17, 2015 - - - was in review for a loan modification with all documentation submitted to the lender on -/-/2015. On -/-/- - from PNC called our office and stated that their institution was in need of a paycheck stub dated for -/-/- as the one they had was cut off. She made it very clear that this paycheck stub dated -/-/- was the only one to be submitted and was the only document needed. She did confirm the deadline for this document to be received was -/-/-. The paycheck stub was sent to PNC on -/-/-. Our office followed up and it was confirmed the paycheck stub was r... |
PNC Bank Mortgage loan modification,collection,foreclosure October 15, 2015 - Upon leaving -, I was behind on a mortgage on an investment property that resulted in the bank seeking filing for foreclosure. I applied for a loan modification, but was denied but I was offered a one-year repayment plan. I completed the payment plan early and in - the court charges were dismissed. I 've been making my regular payments since then, but my loan is still listed as in foreclosure on my credit report, but owing $0.00. The loss mitigation department has been unresponsive. They send me letters that they claim to have tried to contact me which is untrue, and my alleged single-... |
PNC Bank Mortgage loan modification,collection,foreclosure October 14, 2015 - My realtor has initiated a short sale with PNC in - of 2015. Each time she and I have spoken to PNC we have both been given incorrect information pertaining to my loan. She has faxed to over - pieces of requested documentation repeatedly and has been told the file would be submitted for short sale process. She had names, dates, and information logged for each phone call made. PNC did not even have my correct phone number, email, nor bank info which was provided numerous times. Their response is always we attempted to contact you '' knowing the number was incorrect and continuing to call... |
PNC Bank Mortgage loan modification,collection,foreclosure October 13, 2015 - I filed a complaint against PNC Mortgage in - or - against the process thy use to process they use for providing a mortgage modification, During that time I provided them I provided tyhem with all the requirements for a HARP mortgage modification based on the fact that I had retired in - of this year and my wife lost her job in - also. They changed the dates required for responding to my complaints and moved forward with a foreclosue date. The date was cancelled and changed a couple of times because they were not being honest with my wife and I. I no longer trusted PNC and decided ... |
PNC Bank Mortgage loan modification,collection,foreclosure September 28, 2015 - I got behind on my mortgage regarding varies situations, I then requested a modification, I summited all the information requested and was told that I did not make enough money and because I have equity I should liquidate, I summited the amount of income $4100.00 per month and debt/expenses $3200.00. I 've had my home for 13 years and do not wish to lose or sell my home. my interest is at 6 %, I have just been - in my home which will increase my income and I have eliminated some of my expenses. I moving in the right direction, but I feel that PNC have not giving me a fair assessment on ... |
PNC Bank Mortgage loan modification,collection,foreclosure September 23, 2015 - I WAS ON - IN THE - - AND -, NOW PNC BANK FOR CLOSED ON A HOME THAT I OWNED. I HAD GOTTEN BEHIND DUE TO MARRIAGE SEPERATION AND WHEN THE VA SUBMITTED A LOAN MODIFICATION THE BANK DISAPPROVED. I ALSO FILED A CHAPTER - AND THE COURT ISSUED A REPAYMENT PLAN WHICH WAS REFUSED BY THE BANK. I BOUGHT THE HOUSE FOR - IN 2002. WHEN THE HOUSE WAS SENT TO FORCLOSURE IT WAS WORTH MORE THAN -. THE LAWYERS HANDLING THE PROCESS FOR THE BANK RECEIVED MOST OF THE PROFITS BUT AS FOR A - MEMBER, I WAS AWAY IN TRAINING WHEN THIS WAS HAPPENING. - TOTALLY BROKE THE LAW WHEN IT COMES TO TH... |
PNC Bank Mortgage loan modification,collection,foreclosure September 19, 2015 - My name is - - purchased a home back in 2007, with national city mortgage, ( now PNC ) since then i have had some hardship, i have appy for assistances for last two years, no help.I wrote a letter asking who own my mortgage.They never responsed to my letter.I need some help because my mortgage is about to go up.I really do not want to lose my home. Thanks ... |
PNC Bank Mortgage loan modification,collection,foreclosure September 13, 2015 - I own a house in - area of - in -. I have - Loans on the same.The - used to be with - ( I believe the Investor is - - ) and the - with National City, which is taken over by PNC Bank. ( PNC ) I started my marathon Modification effort with - as soon as HAMP was introduced, in - 2009. I made - Trial Period Payments after which - rejected my HAMP Modification. Luckily for me - sold the Mortgage to - ( - - ). They were kind enough to give me the Trial Period Payment again, which I successfully completed. - - wanted to get the - - from P... |
PNC Bank Mortgage loan modification,collection,foreclosure September 8, 2015 - We have a second mortgage on our home with PNC. Our first is with - - -. We applied and received a loan modification from - - -. Then we applied and were denied a loan modification from PNC. We appealed the decision and were denied again. Each time we asked to understand their basis for the denial and they refused to provide us with that information. ... |
PNC Bank Mortgage loan modification,collection,foreclosure September 5, 2015 - My hardship involves a variety of factors. My hardship was triggered with job layoff several months ago. It was compounded by with me having to move from - to - to find new employment. While the factors above are indeed significant, they pale in comparison with the biggest hardship of all. Despite making mortgage payments for approximately 10 years, I have absolutely NO equity to show for it. This has been a lopsided agreement, PNC has reaped all the financial benefits and I have n't shared in any of the harvest. I 'm underwater by $ -. This is based on - - market analysis asses... |
PNC Bank Mortgage loan modification,collection,foreclosure July 20, 2015 - PNC bank violated Bulletin --Refused information to children and estate of deceased borrowerFailed to provide children witho Standing of the mortgage loan as current or delinquent. o Eligibility of the successor in interest to continue making payments on themortgage loan. o Whether a trial modification or other loss mitigation option was in place at the time of the borrower 's death. o Whether there is a pending or planned foreclosure proceeding. o Eligibility of the successor in interest for loss mitigation options. o Eligibility of the successor in interest to assume the mortgage loan... |
PNC Bank Mortgage loan modification,collection,foreclosure July 16, 2015 - I am contacting the CFPB for urgent help as my home has a scheduled foreclosure date of -/-/-. I have been attempting to get a modification from PNC Mortgage for years. I had as business that I struggled to keep open for years and eventually closed the business and found employment. I have submitted applications over and over and always closed out for not sending in documents I sent in. I am begging to keep my home I purchased in -/-/- for $260000.00. The value on this home is approximately $310000.00 and I owe with arrears close to $460000.00. The rate is 5.875 %. I am not eve... |
PNC Bank Mortgage loan modification,collection,foreclosure July 12, 2015 - I called the bank who holds my second mortgage/home equity loan, before the payments were to go up from - to - per month. I called on - -, 2015 to modify my loan payment, which they say was to expire on - -. Today, it is - - and they still have not modified my loan. They are asking me to sign documents which they say are original loan papers. After four months of negotiations, and having never missed a payment, I have n't any modification. Why do they threaten me that if I do not sign these loan papers, that they will not give me a loan modification? They also threaten ... |
PNC Bank Mortgage loan modification,collection,foreclosure July 8, 2015 - This complaint involves PNC Mortgage -. I called - who owes my loan and they directed me to - to communicate with PNC concerning a loan modification on my mortgage since I got the run around last year trying to get a modification. - has changed my person of contact twice but still trying to get this loan modification approved with a - Modification. - told me last week that I was approved for a loan modification and PNC would be contacting me stating that I was approved. To date, I have not heard back from PNC about being approved. I did finally reach someone at PNC on Monday-... |
PNC Bank Mortgage loan modification,collection,foreclosure July 2, 2015 - I was on a trial period for a loan modification through PNC Mortgage. I made the first trial payment, but unfortunately the - payment was applied mistakenly to a different account through - -. The mortgage company is telling me that they want to sell my home in 40 days. Please help, we just got back from out of town. ... |
PNC Bank Mortgage loan modification,collection,foreclosure July 1, 2015 - In - - we took out a 15 year mortgage of $ --4.875 % annual interest rate. The lender bank was - sold and the current lender is PNC Mortgage. 180 monthly payments were $2900.00 plus current local realty taxes of $670.00 = $ -/month. We have a current principal balance of approximately $120000.00. BUT we missed - payment in - -. Ever since, PNC has assessed us a late charge of $140.00 each month. PNC is demanding a total of $8100.00 ( $7300.00 for - monthly payments and $660.00 late charges. [ I know this does not add up ] ) before we can put our mort... |
PNC Bank Mortgage loan modification,collection,foreclosure July 1, 2015 - My property is currently in foreclosure. I am trying to get the mortgage modified and have submitted the required documentation on multiple occasions ; but the bank keep denying the application because I failed to submit the required documentation. I have submitted everything the bank asked for each time and on the last - applications I submitted additional information ; for instance, they asked for two months of bank statements so I sent -, etc. There is s breakdown in communication between myself and the bank because they are not permitted to speak directly to me ; I have to go through... |
PNC Bank Mortgage loan modification,collection,foreclosure June 30, 2015 - I recently be came informed of the National City Bank settlement, which charged - and - borrowers higher prices on their mortgage loans between -/-/--/-/-. According to the National City Consent Order Administration, I was told today that since my name and address was not listed, therefore, I was not sent a form package to submit by their deadline - -, -. It seems that both National City Mortgage omitted me from their package information distribution settlement ; although I paid 6.75000 % interest in -/-/- and in -/-/- paid 8.7500 % on a fixed mortgage accor... |
PNC Bank Mortgage loan modification,collection,foreclosure June 29, 2015 - I HAVE A LOAN WITH PNC AND THEY ARE REFUSING TO GRANT MY DEED IN LIEU AND ARE REFUSING TO GIVE ME ANY RELOCATION ASSISTANCE WITH MY DEED IN LIEU. I HAVE SENT THEM THE DEED AND I AM ENCLOSING THIS GRANT DEED AS WELL. ... |
PNC Bank Mortgage loan modification,collection,foreclosure June 25, 2015 - I am currently in the process of purchasing a home -. My credit report is showing foreclosed mortgage from PNC that they erroneously recorded with the credit bureaus. Instead of the actual recording as per the deed of trust filed in the - circuit in -/-/- - PNC is reporting a late filed date to the credit bureaus of -/-/- Kindly assist to resolve this matter. ... |
PNC Bank Mortgage loan modification,collection,foreclosure June 21, 2015 - I had a catastrophic illness that permanently - me. I lost my job and the bank said they would foreclose on my house in - days. My daughter and I were both on the loan for the house as co-owners. This was our first home. Then we, - at a time we declared bankruptcies and left the home. Never giving us a reason why PNC bank kept delaying the foreclosure for over - years. Then in - we were jointly sued in small claims for the HOA fees of - of the HOA 's. The third HOA was the monthly fees and they filed a lien against the house. We do n't know if they recieved their fees from th... |
PNC Bank Mortgage loan modification,collection,foreclosure June 18, 2015 - PNC Mortgage did not process my request for hardship assistance for this reason : The accepted documents was not received within the required timeframe. '' I confirmed the receipt of all documents with PNC Mortgage, and each time I received a printed and / or verbal confirmation. ... |
PNC Bank Mortgage loan modification,collection,foreclosure June 17, 2015 - I opened a Mortgage loan with National City - in -. National City sold the loan to PNC Mortgage. After becoming - in - in -, I went through a nasty divorce and was forced to declare bankruptcy. The PNC loan was discharged in my bankruptcy. According to PNC records, PNC then sold the loan to - - - - - on -/-/-.after the - bankruptcy discharge. - has been reporting a balance on the loan falsely which I was recently able to reverse. PNC is still listing ownership of the loan on my - credit report. This means that my credit report has been wrongly report... |
PNC Bank Mortgage loan modification,collection,foreclosure June 11, 2015 - I became - unable to work. After sick and family leave ran out, I still could not return to work and was terminated. I could see that there were going to be problems keeping my mortgage payments up to date, so I called my mortgage to attempt a loan modification at a lower interest rate, which would allow me to continue to afford the payments. A modification was refused by PNC bank. I then made contact with HUD about my problem to find out programs I might be eligible for. HUD made contact with PNC regarding a modification, but PNC refused again. HUD then referred me to a state program calle... |
PNC Bank Mortgage loan modification,collection,foreclosure June 9, 2015 - I have been submitting documents to the bank and they keep adding to the required list but not allowing more time to complete the documents list and pass audit. They gave me time to submit documents, but every time I call the need additional documents. There is a foreclosure sale date of - and they keep adding to the list of documents, letters of explanation while my short sale seller documents and hardship have been validated previously. I feel they are fast tracking me to foreclosure. When I call they tell me that even though I am being review for foreclosure alternatives, they will conti... |
PNC Bank Mortgage loan modification,collection,foreclosure June 5, 2015 - We short sold our home in 2012. PNC Bank was the lender for a - ( Home Equity Line of Credit ) on our home. They have incorrectly reported the loan on our credit reports. We ca n't get a loan to buy a home again unless they provide a letter stating that the HELOC was NOT a charge off, but a short sale. They also incorrectly show - accounts on our credit reports, - with the correct account number and the - with an attenuated account number that have each been reported differently ( - shows a $0.00 balance and the other shows an unpaid balance ). They are - IN THE SAME accoun... |
PNC Bank Mortgage loan modification,collection,foreclosure June 2, 2015 - I have a mortgage thru PNC financial services group since -/-/-, -/-/- me and my spouse had got behind - months and our house was in threat of foreclosure and I entered a program to help to make a lump some amount to get back on track and that is what we did in -/-/- and we were told my PNC that we were all caught up and owed noting. we have been since then. I recently requested a pay off statement and there was a large amount showing I has an unpaid balance of corporate fees '' in the amount off $1700.00 with no other explanation. I called that day to see what that was an... |
PNC Bank Mortgage loan modification,collection,foreclosure May 31, 2015 - I had a mortgage originally with - - without a escrow account. The mortgage was purchased in - by PNC and in - my wife sent a check to - - to pay property taxes and - PNC stated the taxes were not paid and the county did not receive the payment. I reimbursed PNC in - - and called the - - - office to no prevail. Everything was fine until - -, PNC stated I had an Escrow account which I never had and if I did I questioned a PNC representative why did you refund me the Escrow check in - of -. I continued to make my regular payments never late and the... |
PNC Bank Mortgage loan modification,collection,foreclosure May 29, 2015 - To Whom It May Concern:I am writing this letter in the hopes that I can get some sort of resolution of the issues that Iam presenting to you. Over a period of years, my wife and I have acquired a few properties, namely our - home which we decided to rent out, our primary residence and an investment property (-plex) in - and our home in -. The mortgage to these properties were financed through - Mortgage. At some point in time, theses were acquired by PNC Bank. At the time of the economic downturn, I reached out to the banks to attempt either refinancing or modification of th... |
PNC Bank Mortgage loan modification,collection,foreclosure May 26, 2015 - In -/-/-, I received a loan modification through PNC Mortgage. my interest rate drop from five and a half percent to 3 percent. The rate was good until -/-/-. Myinterest rate went up to 6 % increasing my house payment - dollars a month. I applied for - loan modifications in the past year I was denied each time. their explanation to me is that I do not qualify for a loan modification do to me making too much money in my gross income. they also state that my private investor does not participate in loan modifications where they can adjust my interest rate or do anything with the ... |
PNC Bank Mortgage loan modification,collection,foreclosure May 14, 2015 - I have requested numerous of times for a permanent modification in order to obtain a long term solution for my mortgage loan. However, PNC Bank refuses to offer such assistance in order to modify my loan from a balloon '' to a fix rate mortgage. - I was in the process to refinance with them in order to obtain a new loan with a fix rate, but I became unemployed. PNC denied '' my application to refinance and for a modification because I was unemployed. I 'm back to work now and I still do n't qualify for a permanent modification because now I have income. PNC has been Deceptive '' in their... |
PNC Bank Mortgage loan modification,collection,foreclosure April 27, 2015 - My sister was murdered on -/-/2015. I called PNC mortgage to file a claim on her mortgage insurance. They denied me that right stating they ca n't release privacy information to protect her identity. Since she 's dead there is no identity to protect. I informed them it was illegal to deny me the right to file a claim in a nutshell they said they did n't care. ... |
PNC Bank Mortgage loan modification,collection,foreclosure April 27, 2015 - Mother passed away in - of 2014 with a mortgage with PNC Mortgage. We were unable to pay it as we were awaiting probate and access to her funds. The mortgage company would not talk to us because we were not authorized but they were notified of the situation. By the time we had access, the account was sent to foreclosure and we were forced to pay a large penalty to get the account back into good standing. We have since sold the house and paid off the mortgage but feel it should have never been transferred to foreclosure as we in good faith did all we could under the circumstances. We would l... |
PNC Bank Mortgage loan modification,collection,foreclosure April 27, 2015 - In - of - I was unable to pay my morgage due to an injury. I was in contact with the morgage company and they were aware of the situation. Imailed a payment to them -/-/- for $4500.00 which caught my morgage up to date. The check was cashed on -/-/-. At the end of - I received a letter from - - stating that PNC was forclosing on my house. I tried to contact them to report that my morgage was caught up but they would only send me the payment to remove my house from forclosure. The first week of - I received a check from PNC bank for the $4500.00 I sent th... |
PNC Bank Mortgage loan modification,collection,foreclosure April 26, 2015 - I have submitted a request for release of a - mortgage with PNC Bank overv ( - ) - months ago. There are serious ownership issues I raised plus I submitted a letter of financial hardship. I realize that PNC may have more than its fair share of non-producing mortgages, but in my case the loan was a wrap around note with my business that eventually dissolved through a Chapter - bankruptcy petition. My responsibility to the note has been discharged, however I believe that PNC has no other recourse but to forgive the debt completely. The Mortgage Forgiveness Act of 2014 will protect me... |
PNC Bank Mortgage loan modification,collection,foreclosure April 17, 2015 - Reference : CFPB Case No : -Long story. Still find it WRONG! For a Bank to lie about needing a bailout, use that money to buy my bank and mortgage and refuse to help when asked and continue to act in a way that forced all the new regulations/California Laws that are supposed to prevent this. **HEY FEDS! I am in need of a bailout FOR REAL!!!! I will be HOMELESS very soon! And I am NOT lying!!! -. After all the misconduct and run around and PNC now trying to run out the clock I have sent an official RESPA QWR to see what other inappropriate behavior might be happening. The latest it appear... |
PNC Bank Mortgage loan modification,collection,foreclosure April 14, 2015 - I have been struggling for over a year to work out a modification with PNC bank due to unemployment in 2013. We got to the point of short sale in -, at which time I was assigned an attorney to represent me in the proceedings. PNC denied offer to purchase at the beginning of -, since then they have refused to take the law firm off of my account as primary contact and have not spoken to me claiming that I need to remove attorney authorization. We have repeatedly emailed and faxed PNC with the requested letter from attorney. Last week I submitted another modification request asking PNC to c... |
PNC Bank Mortgage loan modification,collection,foreclosure April 2, 2015 - - - I moved out of state for an employment offer that would allow me to be close to help with my mother who is dealing with - .I have been working with PNC Mortgage since - - for a resolution concerning my mortgage. I tried to sell the house as for sale by owner '' on the MLS since -. Listed with - as a short sale in - -, PNC denied the short sale deal. I then worked on attempting to have them approve a Deed in Lieu for my property. I have submitted - hardship packages to PNC Mortgage, - of them to obtain a Deed In Lieu. Each time they have found a reason to d... |
PNC Bank Mortgage loan modification,collection,foreclosure March 27, 2015 - My mortgage is owned by - and serviced by PNC Mortgage. My Loan # -. I have been working with PNC for - years now to get a Making home affordable loan modification to save my home from forclosure with no success. I have reviewed all the information and based on guidelines should qualify. PNC has been giving me the run around. I have given them all needed documents and they close my file and make me start over. They keep blaming it on the investor guidelines buy wont allow me to speak with anyone from -. I am never given clear denial reasons. Please help me save my home from forclos... |
PNC Bank Mortgage loan modification,collection,foreclosure March 21, 2015 - PNC is servicing my mortgage. I filed for bankruptcy in 2012. Chapter -. It was stated in the bankruptcy that I was going to sell the house on a short sale because I could not afford it and I would be moving to a more affordable area. Four months after I filed, I sold the house. It was - at the time. The buyer was paying cash so there was no question of funding. PNC gave us the run around for a year. They never approved nor denied the short sale. They just kept asking for new paperwork. They always had a different contact and would always lose the paperwork. We asked to speak to the actu... |