Review and analysis of over 80 complaints against Discover
Discover consumers have reported over 80 official complaints related to Transaction issue. Out of the 80 consumer complaints against Discover, 18% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 31% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Discover Credit card transaction issue January 12, 2017 - I have been trying to dispute several charges on my Discover credit card and after the last time I contacted your agency Discover opened the disputes and told me that they had issued provisional credits and allowed the merchants 45 days to respond or the credits would remain permanent. Two merchants provided responses that I am refuting, however, I have not heard anything on the remaining charges since. I would like someone to communicate the status of my disputes with - on -/-/16 in the amount of $500.00. - on -/-/16 in the amount of $5500.00 - - on -/-/16 i... |
Discover Credit card transaction issue January 12, 2017 - On -/-/-, I purchased a 7-day fare-lock service for a - flight with my Discover card. The automatic purchase was not selected at the time of the purchase. Prior to fare lock expiration, I purchased the ticket using the - credit service. After the purchase I received notification from - regarding the recent purchase from -. I chose - due to the promotional offer of 0 % APR for 6 months for purchases over $99.00. I noticed the charge on my Discover card several days after the initial purchase. My - credit account is not linked to my Discover credit card. I contacted Disc... |
Discover Credit card transaction issue January 9, 2017 - I am very disappointed the way Discover handled my dispute. They sent me a letter dated -/-/2016 stating that regarding my charge of $5100.00 from - a company that contacted me by an unsolicited telemarketing phone call, promising online business related. They never provided me the services that I paid for. They scammed me out of $5100.00. So Discover stated at the letter that they have no record of me disputing this charge in the past. But as as of -/-/2016, they were initiating a dispute investigation and sent me a notification informing me of the temporary credit to my account fo... |
Discover Credit card transaction issue December 28, 2016 - I paid some bills yesterday from my Bank - - - ( routing # -, account # - ) yesterday - -. I intended to pay my Mortgage - ( act # - ) for $2200.00, but when I checked today on line, by bank - - - instead paid my Discover Card ( account # - ) with a confirmation number -. I called DiscoverCard today, talked to a - in Billing department in Delaware, and - said 1 ) she has no record of ever receiving the $2200.00 and 2 ) that there was nothing that she could do. In other words, the $2200.00 vanished into thin air!... |
Discover Credit card transaction issue December 8, 2016 - I would like assistance in disputing a charge on my Discover Card. I am a - year old retiree who became involved with - amongst many others.Also on my credit card their merchant 's name is different, It shows as - And - FL. I was contacted by an unsolicited telemarketing phone call last year. They offered me a very profitable online business, a website and training. They disappeared right after I paid them. I tried to get in touch with them and they would not return my calls. I opened a dispute with my credit card, Discover and they told me It has passed too much time and could not... |
Discover Credit card transaction issue December 7, 2016 - I was contacted by an unsolicited telemarketing phone call from a company called - that promised me a very profitable at home online business. I paid them $3000.00. It seemed very good to turn it down. They said they would train me on how to find drop shippers so I could sell on -, - and any website for that matter. They have done nothing to help me and I was unable to locate any dropshippers that would turn even the smallest profit. They provided no support whatsoever in order to help me. And when I requested my refund they turned me down and stopped answering my calls. I did not m... |
Discover Credit card transaction issue November 29, 2016 - I canceled my Discover Credit Card in -/-/- of this year, due to numerous unauthorized charges ( mostly by - 's ) and - disputes that were found " in favor of the vendor '' in excess of hundreds of dollars, although documentation was not properly collected nor investigated properly. I have now received a statement from Discover with a charge dates - ( 2 months after I canceled my card ) for a - warranty in which during a call on -/-/-, Discover informs me " we have documentation that supports the vendors ( - ) charge. '' I however, have been directly communicating with... |
Discover Credit card transaction issue November 28, 2016 - Today, I was issued a - that I did not approve This has happened to me more than once Usually, I just pay it, but I just was released from the hospital and can not afford this Please take this charge off I 'll close the account after this is satisfied, and there 'll be no more problems Any questions, please notify me on my email account Thank you in advance for correcting this - - email ; -... |
Discover Credit card transaction issue November 19, 2016 - My available credit shown on line was not accurate and caused me to have a transaction declined which was for auto parts needed in a timely manner. I was informed by Discover 's chat representative that it is a result of how Discover posts payments. Payments are showing as available credit online before they hard post to the account. I have - other active credit cards, - which updates credits once the payment hardposts and - the day the payment is scheduled and not tied to posting. Discover 's practice is deceptive and should be systematically fixed so that a customer has accurate inf... |
Discover Credit card transaction issue November 18, 2016 - I have recently come to the conclusion that I have been victimized by the work from home online business scam. Since the beginning of this year, I have been contacted by unsolicited telemarketing phone calls by companies offering profitable at home online business.It has been a mess. After I signed up with the first company it has been non stop, companies calling me and offering me online related services. I did not make any money. I have allowed more than enough time to pass so they could refund me. I have come to the realization that they took advantage of me. Also they never provided me any... |
Discover Credit card transaction issue August 7, 2016 - Discover Card sent me a letter saying I have been over my limit a couple months in a row, and because of this, they are increasing my minimum payment amount within the next 60 days. I am not past due and have not been past due. I thought credit cards stopped charging over limit penalties, they should just decline the charges.... |
Discover Credit card transaction issue June 22, 2016 - On Saturday - -, 2016, I tried to make a payment online to my sister 's credit card and this card is Discover Card. The account number ending in - and I tried a couple of times. It kept on saying something like " Sorry we ca n't process your payment. Please try again at a later time ''. In short, I did n't get a confirmation number that the transaction went through. Yesterday - -, 2016, I called Discover Card customer service cause I saw - transactions from my bank account that was in process for the amount of $250.00 dollars. I wanted them to reverse - of the payment bu... |
Discover Credit card transaction issue June 15, 2016 - Discover Card will not issue the proper credit for merchandise that was returned to a vendor. The vendor was selling the product as " new '' but it was not. They say that the time period has lapsed when in fact I was waiting on Discover and the vendor for a response. Have all correspondence and proof of delivery receipts.... |
Discover Credit card transaction issue May 24, 2016 - Discover Card I purchased by Phone, New Items $850.00, paid in full by the discover card account. Merchant is - - - - -, - FL - - - -, - - -. I called to arrange pick up of the merchandise - 2016. Store owner told me items had been resold and were no longer in inventory. I contacted Discover Card with that information to obtain my refund as store owner was not cooperative. Discover Card was not cooperative. A store owner can not collect - for the same items. Florida Statute - CH - requires notice certified signed mail to alter ownership.... |
Discover Credit card transaction issue February 11, 2016 - I paid to get a - put in my truck on - -, 2015 by - - in -, Mo. Immediately after I called - to let him know the - did n't work. I brought it back and he said it was n't his problem it was the truck. We just bought the truck so I called the dealer, -, they looked at it and said that it was a faulty - that - installed. My husband called - at - and he said he did n't want to talk to us again nor see the truck again. We filed a dispute with Discover credit card company, in -. Then we took our vehicle to the dealer, -, to have them replace the - so w... |
Discover Credit card transaction issue January 5, 2016 - I have been a Discover card member since 2011 and have never had an issue with services until recently. Noticed an email message sent to me -/-/- that a transaction had been declined due to insufficient credit line to cover the cost. After checking into the issue further, discovered that I had been twice -/-/- and once -/-/- for a product I did not order, want or receive. Amounts were approx. at - ; - and -. The charges were from a merchant I had ordered samples from -/-/-, needing to pay only shipping and handling. I did not want or order anything else. I filed fo... |
Discover Credit card transaction issue December 23, 2015 - Early in - I was researching suspension upgrades to my F350 pick-up truck. I went to the - website and saw the complete kits to convert my truck to air spring suspension. I called the company and talked with the representative, -, who said he could set me up with a bolt on kit. We conversed for a while trying to get details worked out about the bolt-on-kit contents and price. On - -, I ordered the kit with a number of upgrades. They charged my card on - -. On - -, the shipment arrived in damaged boxes. I took pictures of the boxes and opened them to determine if any... |
Discover Credit card transaction issue November 6, 2015 - Discover Cards claims on all of its advertisements, promotional brochures and legal documents it does not charge ANY foreign currency fees on foreign currency transactions. However, Discover Cards does willfully and knowingly, with deceit and intent to defraud, reduce the exchange rate on all purchases in foreign currency and other transactions by exactly three percent when calculating the exchange rate on ALL foreign currency transactions. Yet, Discover Cards, refuses to admit it is defrauding consumers with false and misleading statements, advertising and documentation. ... |
Discover Credit card transaction issue October 17, 2015 - Discover will not consider a credit card dispute fairly. They have blindly accepted the merchant 's perspective without listening to my narrative or side. Additionally, despite being provided evidence and a statement that the charge was not authorized, they refuse to charge it back to the merchant. The transaction I am disputing involves a product not delivered. Under the Fair Credit Billing Act, I am entitled to a full credit in this event. Discover refuses to issue this credit. ... |
Discover Credit card transaction issue April 22, 2015 - When I was late with payment to Discover, a representative called and got me to schedule a payment on my next regular payment date. Still underemployed, I ca n't afford to make the payment this month. The Discover web site says Payments made online or by phone must be edited or canceled by - - on the payment posting date for changes to take effect. . Since I arranged this payment by phone, I assumed I would be able to cancel the scheduled payment on the payment posting date, but the representative claimed she could not cancel it. Now I 'll have to pay my bank $35.00 to stop payment. T... |