Discover Credit Card Complaint

Transaction issue

Discover Credit card department,

Transaction issue Virginia

I paid some bills yesterday from my Bank - - - ( routing # -, account # - ) yesterday - -. I intended to pay my Mortgage - ( act # - ) for $2200.00, but when I checked today on line, by bank - - - instead paid my Discover Card ( account # - ) with a confirmation number -. I called DiscoverCard today, talked to a - in Billing department in Delaware, and - said 1 ) she has no record of ever receiving the $2200.00 and 2 ) that there was nothing that she could do. In other words, the $2200.00 vanished into thin air!

Discover customer in Virginia
Dec 28, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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