Portfolio Recovery Associates, Inc. Improper Contact Or Sharing Of Info Complaints

Review and analysis of over 202 complaints against Portfolio Recovery Associates, Inc.

Portfolio Recovery Associates, Inc. consumers have reported over 202 official complaints related to Improper contact or sharing of info. Out of the 202 consumer complaints against Portfolio Recovery Associates, Inc., 15% were disputed by the consumer (i.e. the consumer was not happy with how Portfolio Recovery Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Portfolio Recovery Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 64% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Improper Contact Or Sharing Of Info Consumer Complaints


Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

May 13, 2016 - I keep getting phone calls from this collection company at my place of employment. I have never given them permission to call my employment and if this continues I could possibly lose my job. I do not wish to get calls from them at my employment and this needs to stop immediately. On -/-/--the receptionist sent me this email because I was with a client and the person was rude to her, " Call from - with Portfolio Recovery Assoc. needs a call back at -. '' Today, the receptionist received another call from " Please call - - - ... ask if anything else in the message, she said ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

May 13, 2016 - Submitted information to the credit bureau after 5 years...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

May 12, 2016 - Portfolio Recovery bought a - credit card debt of mine from 2009 and for two years calls my business phone line multiple times a day. I consider this harassment. I have answered the phone and asked them to stop calling. PR admits that the debt is - and not enforceable. But their strategy is to keep calling everyday multiple times until I succumb to this harassment on my business line. Can I sue for cease and desist and for damages?...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

December 6, 2015 - Portfolio Recovery Associates called my employer in an attempt to recover a valid debt, causing me stress, embarrassment, and conflict at work. They are also calling me about an invalid debt that I do not own as well. - is very deceitful and ruthless - after careful review of my credit report they are reporting as a " factoring company '' which is one who buys corporate receivables at a discount not a - dealing in uncollected bad debt. This is illegal. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

December 4, 2015 - I have an agreement in place with Portfolio Recovery Associates ( PRA ) to payoff my - credit card with monthly electronic fund transfers from my personal checking account. I 've covered all monthly payments, as agreed, starting -/-/-. In -/-/-, notice the latency, I received a letter from PRA to " collect a debt '' and discuss payment options that I ignored because we already have an agreement in place with - covered payments. PRA disclosed the debt to credit bureaus, according to PRA, to " report payments ''. Due this action, my credit score took a dive of - points. PRA is...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

December 4, 2015 - Some of the collections our from -/-/- to -/-/- they have had a charge off from the original. And I have been called for years from other debit collectors. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

November 28, 2015 - Portfolio Recovery calls me 2 to 3 times a day even after I told them the case was dismissed in court and I asked them not to call me anymore. I was told they would keep calling me until it is resolved. It was a credit card debt and I went to court, it was dismissed -/-/2015 because I am - and on -. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

November 18, 2015 - Improper contact or sharing of information probably best describes what happened. I received a call asking for someone who is n't me. I let them know I was not who they were looking for, but I wanted to know how my phone number was on their call list. The only response I received was : I 'm sorry, we must have the wrong phone number. To which, I asked, how exactly did my number end up in your system. I was escalated to a manager, and again, the only response I received was that if it was a wrong number, they will mark it as such. But they had no explanation for how they received my numbe...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

November 12, 2015 - Portfollio recovery continues to call me after I have asked them to only contact me through mail. I do not want to be contacted by phone and they continue to do so. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

November 11, 2015 - Portfolio Recovery, Colorado? Collection Agency, asked them to send me snail mail about account. - - persists in calling and not leaving messages. I told him I was hard of hearing and could n't talk but should have gotten his address and contact info, but hung up on him. Persists in not telling me what account he is trying to collect both on phone and in mail. The credit card company is supposed to contact me and tell me what collection agency is being used. I never got one for this collection agency. Also, if the credit card company is going to have this on my credit report I should be ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

November 5, 2015 - They keep calling all my family members and parents and telling them to tell me to get a lawyer and should not be going over my business with all my relativesWhen they call my cell never leave a message they threaten on the phone using scare tactics - and asked them to not call family members but they do and family members just hang up on them ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

November 3, 2015 - Portfolio Recovery called my work disrupting patient care. They call around - or before when I was very busy working for the patient when they call. My coworker gave me the name and return number. I work in a - and somehow they found my department from someone. After work I called them back and informed them they cant call my work by the law. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

October 30, 2015 - They keep harassing my sister and other relatives about my debt and claiming it to be more than they purchased my debt for. constant harassment even after i asked them to stop contacting me i changed my cell phone number plenty of times. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

October 25, 2015 - They keep asking for - - that doesnt exist in my household. They call me all the time even on Sundays after letting them know this person does n't live here nor do we know the person and each one will claim to remove my number but still bothers me. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

October 24, 2015 - Portfolio Recovery Associates , LLC, have called me, sent me correspondence, I explain my financial situation. My parents called to inform me that the company called them, how the company got my parents number I do n't know, I called them company and asked them to remove my parents number from their list. But I 'm beyond upset when my - year old son, told me he received a call from - - hounding him. This is my debt, not my parents or children this harassment need to stop ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

October 24, 2015 - This company has a judgment on a credit account that they bought from - of my creditors. In addition, I have not given them any personal information about me. However, they have won a judgment against me and I understand that. But I have never given them any information about me and they have been able to obtain a legal order allowing them to contact my past and previous employers to garnish my wages. I am currently in the process of filing a head of household exemption but I 'm a little uneasy knowing that creditors are allowed to violate my privacy and utilize the court system to seek my ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

October 3, 2015 - - - ( PRA - ) contacted me after I asked this company to cease and desist and was unable to accept my request for VALIDATION made pursuant to 15 USC 1692g Sec. 809 ( b ) of the FDCPA. Please do not contact me via phone or via mail with validation. Further contacts without proper validation will be considered harassment and I will begin litigation. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

September 30, 2015 - Portfolio Recovery Services called my home this - before -I had left the houseMy ( soon to be ) ex husband ( we are still legally married ) answered the phonethe Caller Identified herself as - - from Portfolio Recovery Services and asked my husband who he was, he answered her Husband '' the debt is in my name only but she then proceeded to share all the information about the debt with him ... .. the account number - who it was owed to and the amountHe then texted me immediately and I called him - he had written all the info down and said she was more than happy to share all the in...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

September 30, 2015 - I just started paying on some credit cards through portfolio recovery debt collection. They have been calling me for over a year I finally have enough money to make the minimal payments so I set them up as soon as my first payment went through I started getting Phantom debt collection calls. I think someone that works there is either selling information or they know who pays their debts '' and is trying to get more money out of me. I think they should be looked into, it 's just kind of weird I have never had that happen before I have had the same number for years and as soon as I give in and ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

June 24, 2015 - called my news wifes cell phone number ( got married 2 months ago ) on a debit from 2004 ( credit card ). I did n't even know her then and this is the - call to her in - month. They should n't even have her phone number. The - call she asked to have her number removed and not associated with this. and today they called again ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

June 24, 2015 - Original creditor was - -. original debt $1800.00 charged off -/-/- per my credit report. it appears that this debt was sold in -/-/- to a - party named Portfolio Recovery. the amounts do not match. the merchant listed is - -. which I never applied for credit with nor have never heard of. I am receiving negative reporting on my credit report - for an account that was charged off in -/-/-. I am receiving nonstop calls from Sunday to Sunday - hours a day from this debt buyerthat will not leave a message and will not provide proof of debt owed to their compan...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

June 12, 2015 - A Company called Portfolio Recovery has done all of these things. Contacted family in other states, contacted employer, threatened me, calls multiple times a day from different numbers, wo n't tell me what this is for ... .etc ... ..FOR SEVERAL YEARS!!!! Please stop them. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

June 10, 2015 - I received a phone call at my employer from portfolio recovery on -/-/- at -. I told them that I work at a - and it was very unprofessional to call me here. I asked them put my employers phone number on their do not call list and asked them to not call my employer again. On -/-/- at - I received another phone call from them at my employer 's and then another phone call from them on -/-/- at -. I took a picture of the caller Id showing both of these violation calls. I called them back on -/-/- at - and told the rep that I have received another phone call from ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

June 9, 2015 - portfolio recovery ass. llc continues to report old debt in violation of the fair reporting act and is effecting my credit ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

June 9, 2015 - Today at - my husband, - -, received a call form Portfolio Recovery Associates from -, regarding a debt for - -, from -/-/-, of which my husband is not associated with, he is not a co-signer nor a joint holder on this account. This account was opened before we met and was defaulted on before we met. My husband and I married in -/-/- and he was should told this is a debt for - - for $1100.00 and that he was listed as the contact for this account. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

June 9, 2015 - I spoke with an - and - - and an operations manager who identified himself as - -, which is same voice and used different name? at Portfolio Recovery Associates. When I spoke to the representative I advised - to not call me that I would like to place a verbal cease and desist and do not call me again. - responded to me by telling me I have to send it in writing, he was extremely rude and condescending ( I have the call recordings in which I could prove it, plus they stated it is being recorded so they should be able to provide those recordings to me ) When I asked to speak...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

May 20, 2015 - Had - financed in - -, lost job and defaulted in - -. - never sent documents for auto auction as required by state law, and never sent statement of charges after auto auctioned. I requested those statements as they sent in a letter to request, but they misrepresented the repo when I wanted to do a voluntary repo, so they knew I was going to dispute the charges. Also, they auctioned the car at wholesale and not retail, which was the contract I signed with - - at the time. They never billed me after auction, It was turned over to collection in - - have letters -....

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

May 16, 2015 - This issue is a very simple one. My home phone number is on the do not call list. About 1 month ago Portfolio Recovery Service -. Started calling my number. Each time they call they ask for a different name never mine. I have told them - times to stop calling my number. We are up to - calls a day and its driving me crazy. I the last call I told them if they did not stop I would file this complaint. They were bold enough to swear at me and tell me there was nothing you folks could do and you were all a bunch of - ''. They called my home - times today. I have had it. Please nail ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

May 11, 2015 - Continuously calling my employer. I 'm not allowed personal phone calls and they call during work hours and after work hours. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

May 8, 2015 - Called me at work and then got rude with me when told not to call me at work. - - with portfolio recovery ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

May 1, 2015 - I didnt know which to select above but basically, - was sending me immense phone bills, i was in and out of hospital for several months due to illness and operations where I missed payments, - were kept informed of my situation and made aware of payments going to be delayed and then there was a point where I came out of hospital asked what was owed in total and I paid the whole amount off and purchased an upgrade within 2 days of the new phone they cut me off and sent me a phone bill for hundreds yet again just 2 days after paying the whole debt! I asked them to provide me with proof of ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

April 17, 2015 - Portfolio recovery calls multiple times a day for a debt that is well over 9 years old. I have asked that they not call me at my place of employment and they continue to do so with the most recent being -/-/15 at -. I would like for them to stop calling my place of employment. ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

April 14, 2015 - I have no outstanding debts ( I had some many years ago, now all well outside of the statute of limitations in all states I have lived in ). This company called my husband 's cell phone and when he asked who they were they refused to give details. We looked up the number and they are a debt collection agency. They refused to give him details and told him Someone will call you back '' ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

April 7, 2015 - Portfolio Recovery contacted my employer on Friday - -, - times! The company was closed so a message was left on my employers answering machine that he had - accounts on his desk to discuss with me and if I did n't call back, he 'd have to take it to court. '' My boss only had a phone number, the person did not leave his name or name of company. To my knowledge this is in violation of the FDCPA! ...

Read more

Portfolio Recovery Associates, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to

April 4, 2015 - A - fake bill collector imposter? or someone called my relitives house threatening that they were serving papers to my house or my place of work claiming they were giving me a two hour window to respond threatening legal action ..and insinuating arrest and they didnot have permission to call my ex husbands house. The number is -. My - complaint is a bill collector Portfolio Recovery collection agency repetitive blow up my phone calls kinda business continues to call and harrass and I dont even owe them. I had to change my ph number - to avoid there company dial calls. I ask them se...

Read more