Auto Improper contact or sharing of info contacted me after i asked not to
Portfolio Recovery Associates, Inc. Debt collection department,
Improper contact or sharing of info Contacted me after I asked not to Washington
Had - financed in - -, lost job and defaulted in - -. - never sent documents for auto auction as required by state law, and never sent statement of charges after auto auctioned. I requested those statements as they sent in a letter to request, but they misrepresented the repo when I wanted to do a voluntary repo, so they knew I was going to dispute the charges. Also, they auctioned the car at wholesale and not retail, which was the contract I signed with - - at the time. They never billed me after auction, It was turned over to collection in - - have letters -. Eventually, Portfolio recovery took over the debt, and kept calling without verification. They admitted the documents were missing, and through -, the state of Washington allowed the debt to be invalidated, and the original creditor sued. Every call claimed to be with the legal department, but they sounded like a script, and they never said my last name correctly. They did not listen to my complaints, and that I wished to dispute the debt. They sent forms out for disputing for fraud. They never sent validation documents as requested, they said
limitations was up on this debt in - -. I successfully disputed the debt on my transunion report, and the repo was removed from the credit file. I did n't bother with any more disputes, the collection and original debt fell off the report, and by Washington state law, I do not owe this debt due to illegal repo practices in -. I have told portfolio I do not wish to speak with them on the new cell phone number. They found it by continually soft pulling my credit reports ( they used to hard pull every month, but about 2.5 years ago, this changed to soft pulls ). They keep changing their phone numbers, I save them all under - ids on my phone. They do this because people block the numbers. They also have every states area code, and are still doing auto dialing via this method. The phone rings - and hangs up. You can only call back. It is against the law to auto dial after permission has been revoked. They insist on breaking the law to try and get money they are not owed. It is not my fault they bought the debt. They keep trying to get me to make payments, and reset the statue of limitations. They insist I write a letter to stop the calls. But they do n't have a legal purpose to call the new cell phone number. Skip tracing is harassment. I need them to leave me alone, I will never pay this debt.
Portfolio Recovery Associates, Inc. customer in Washington
May 20, 2015
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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