Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Improper contact or sharing of info contacted me after i asked not to

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Improper contact or sharing of info Contacted me after I asked not to Florida

I spoke with an - and - - and an operations manager who identified himself as - -, which is same voice and used different name? at Portfolio Recovery Associates. When I spoke to the representative I advised - to not call me that I would like to place a verbal cease and desist and do not call me again. - responded to me by telling me I have to send it in writing, he was extremely rude and condescending ( I have the call recordings in which I could prove it, plus they stated it is being recorded so they should be able to provide those recordings to me ) When I asked to speak with a supervisor I was transferred to - - who kept stating the same to me, was rude to me and terminated the call when I was not using profane language. I called back and that is when I asked to speak with a director and was transferred to -. I kindly asked - that I will like to not receive any calls and cease and desist my number and any other numbers listed, I verbally advised him to not call me he then stated I will need to submit that in writing other than that they will continue calling me. I asked if he would continue to harass me with calls after I requested to not call and manager responded yes collection calls will continue without Mini Miranda given. This representative/manager caused me to get extremely anxious and I am not having - thanks to the rudeness and harassing condescending tone of these employees.

Portfolio Recovery Associates, Inc. customer in Florida
Jun 09, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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