Portfolio Recovery Associates, Inc. Debt Collection Complaint

Improper contact or sharing of info contacted me after i asked not to

Portfolio Recovery Associates, Inc. Debt collection department,

I do not know Improper contact or sharing of info Contacted me after I asked not to California

Improper contact or sharing of information probably best describes what happened. I received a call asking for someone who is n't me. I let them know I was not who they were looking for, but I wanted to know how my phone number was on their call list. The only response I received was : I 'm sorry, we must have the wrong phone number. To which, I asked, how exactly did my number end up in your system. I was escalated to a manager, and again, the only response I received was that if it was a wrong number, they will mark it as such. But they had no explanation for how they received my number.


recover for beyond the statute of limitations in most states in the US. The manager offered to pull up the record and saw that the first time I was called was in - 2015. That pretty much exposes the flimsy explanation the manager provided me in the beginning. In addition, a cursory google search shows that Portfolio Recovery Associates has been guilty ( and fined for ) of attempts at recovering debts beyond the statute of limitations in NY. I am writing this complaint to say that it looks like Portfolio Recovery Associates may not have changed their behavior and are likely continuing to try and recover debts outside of the legal limits. I do not feel their tactics are honest, and I am further in support of reform of the debt recovery industry. People should, without a doubt, pay their debts, but debt recovery agencies need to be held to greater accountability.

Portfolio Recovery Associates, Inc. customer in California
Nov 18, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more