Portfolio Recovery Associates, Inc. Debt Collection Complaint

Improper contact or sharing of info contacted employer after asked not to

Portfolio Recovery Associates, Inc. Debt collection department,

Improper contact or sharing of info Contacted employer after asked not to Texas

I received a phone call at my employer from portfolio recovery on -/-/- at -. I told them that I work at a - and it was very unprofessional to call me here. I asked them put my employers phone number on their do not call list and asked them to not call my employer again. On -/-/- at - I received another phone call from them at my employer 's and then another phone call from them on -/-/- at -. I took a picture of the caller Id showing both of these violation calls. I called them back on -/-/- at - and told the rep that I have received another phone call from them and he said that his notes show my request for my employer 's phone number to be removed on -/-/- and that I should not be receiving phone calls to this number. He acknowledged the - violations from the company and gave my his supervisors name and phone number.

Portfolio Recovery Associates, Inc. customer in Texas
Jun 10, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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