Review and analysis of over 24 complaints against PNC Bank N.A.
PNC Bank N.A. consumers have reported over 24 official complaints related to Deposits and withdrawals. Out of the 24 consumer complaints against PNC Bank N.A., 17% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank N.A. responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against PNC Bank N.A. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
PNC Bank N.A. Bank account or service deposits and withdrawals July 29, 2016 - We operate a small business on the - - -. A number of our employees do not have bank accounts and need to cash their payroll checks. We discovered that they were paying a substantial fee to cash paychecks at a local check cashing business. We advised them to cash their checks at the bank on which they were drawn. We were very surprised PNC charged them a $10.00 fee per check. These fees amount to a significant percentage of an employee 's paycheck. It does n't seem fair an employee should have to work an hour just to cash their paycheck. The branch manager agreed to waive the fee fo... |
PNC Bank N.A. Bank account or service deposits and withdrawals July 27, 2016 - There are two issues with my account : 1 ) on - - I was erroneously charged an overdraft service fee tor a debit card charge. When I opened the account I opted out of having debit card charges overdraft account as they should be rejected. In the past debit card charges that exceeded my account balance were rejected in fact there was a debit card charge rejected on the - so why was I erroneously charged on the -? 2 ) on - - I made a check deposit of $100.00 yet on the - this deposit was reversed. I have yet to receive a notice or any information as to why this check wa... |
PNC Bank N.A. Bank account or service deposits and withdrawals July 22, 2016 - I was charged $140.00 in uncollected fees on my checking account over the - - weekend by PNC Bank... |
PNC Bank N.A. Bank account or service deposits and withdrawals June 30, 2016 - I placed a Stop Payment on check number -, for the amount of $2500.00, on - -, 2016. PNC Bank N/A confirmed the Stop Payment on the check, in account -, both on - -, and today 's call. Check - was, nonetheless, paid by PNC bank on - -, 2016. I called PNC to complain and get compensation. I was, at first, refused in my request to speak to the manager in charge. PNC is informed that my mortgage payment is due on - -, 2016, and due harm to me and my family will result due to its error. PNC has admitted its mistake. To date no satisfactory resolution has been co... |
PNC Bank N.A. Bank account or service deposits and withdrawals June 29, 2016 - On -/-/- My bank account with PNC was frozen and -- dollars to which i did n't even have - in it. I inquire and find out they said it 's a Bank Lien from a company called - - apparently based in - -. There is a long story to it so to shorten this, I am a victim of Fraud in - - ( i just found this out today ) PNC here in - should have never processed the lien as it was fraud docs as well as being expired. I lost 2 days of work over this and had to work with the Court in - and PNC Garnishment department to get this resolved asap as I need to pay mortgage and my... |
PNC Bank N.A. Bank account or service deposits and withdrawals May 27, 2016 - PNC Bank mistakenly withdrew over - from my account on a check that was not mine, nor did it have my account number on the check. I am closing on a house and moving today. I called the bank several times this morning and was told the money can not go back into my account for 24 hours. Well this is unacceptable. I needed the money put back into my account swap and explained what was going on. They said sorry, that 's their policy. When I ask to speak to someone else, I was told there is nobody else for me to speak to regarding this issue ( this was customer service telling me ). So now I am ... |
PNC Bank N.A. Bank account or service deposits and withdrawals May 17, 2016 - This company have no respect for customers, the ill, or the -. On Monday - -, 2016 I went online to open an account with PNC Bank. I paid $450.00 as a deposit to the account. After i opened the account PNC Bank refused to give me the account number and routing number and made me wait until Tuesday - -, 2016. On Tuesday - -, 2016 i was told by - that my $450.00 was still not available yet the bank where my debit card came from verified that they had already paid PNC Bank my money. PNC Bank have refused to make my funds available to me even though I told them I had a ... |
PNC Bank N.A. Bank account or service deposits and withdrawals May 12, 2016 - I am very upset. I have been charged overdraft charges everyday for 3 days as the overdraft charges are causing more overdraft charges. Yesterday they even reordered on check to get an extra overdraft charge. This is all because - large check was deposited earlier than the person said he would deposit it. I talked to someone yesterday that said no supervisor was available to speak to and one would call back which has not happened. I tried to chat online and they did nothing. I spoke to a supervisor on chat who did nothing... |
PNC Bank N.A. Bank account or service deposits and withdrawals April 29, 2016 - I deposited our state tax refund check. Which was made out to ( my wifeand I ) - and - -. I deposited it at the merchant square PNC branch atm. That was at - on tuesday -/-/16. Then I recieved an email at - hrs on -/-/16 that the check was not able to be deposited. I had to call pnc and was very Irate and had to get transferred to the escalation team lead who could n't do anything for me. I was told it was pnc 's policy " not to allow checks to be deposited when they 're made out to people not on the account. '' I responded my wife signed the back of it and I signed ... |
PNC Bank N.A. Bank account or service deposits and withdrawals April 27, 2016 - I have been with PNC Bank for 21 yrs. On -/-/2015 I rented a car for 49 days. The total for 30 day rental is $530.00 so 49 days would come to roughly $870.00 or close to $900.00 I wave all extra coverage at the counter & soon after I pick up the rental from - - car in - Fl, they begin to charge my card excessively. I immediately contact the company & even was told by a representative that I was indeed being over charged & was referred to corporate however never being able to reach a live person nor getting credited for the excessive charges to my debit card. I never used m... |
PNC Bank N.A. Bank account or service deposits and withdrawals April 7, 2016 - I have contacted my bank - this last time was the third time due to fraudulent charges coming out of my checking account. They have issued a new debit card - but the incidents keep happening. They are coming from - - which I have closed my account with them. But after - there is another vendor - the latest being - - -. They say it stems from some computer game. These charges occur every so often ( approximately once a month ). I have to dispute them and keep having to be reissued a new debit card with a new number. I am at the end of my rope as to how to stop these charges. They... |
PNC Bank N.A. Bank account or service deposits and withdrawals March 29, 2016 - 1 ) I had a traditional Individual Retirement Account ( IRA # - ) with PNC Bank, invested in a - Fixed Rate Certificate ( CD # - ). The IRA and the CD were originally opened with - - - Bank - - -, and were acquired by PNC when - merged with it in - -. The CD was most recently renewed for a 24-Month term on or about - - -. 2 ) I received an account Maturity Notice from PNC on or about - - -. This Notice stated that the CD would mature on -/-/- with a value of $4200.00. It also stated that, unless otherwise directed, the CD would ... |
PNC Bank N.A. Bank account or service deposits and withdrawals March 11, 2016 - On - -, 2016 a pending transaction came through my account in the amount of $700.00 which put me in a negative status. So while this transaction was pending at - - - -, 2016 a deposit came through which put my account to a positive balance. So the $700.00 transaction posted on - -, 2016 which still left me with a positive balance. But they charge me a NSF fee, but I still had a positive balance but I was also confused. So I called the bank to see why I was charged a NSF fee when the deposit came in before the $700.00 transaction posted. They said that it was becau... |
PNC Bank N.A. Bank account or service deposits and withdrawals March 8, 2016 - I went into the bank on a Saturday and asked the teller to look up my account and issue me the balance of the account. I did not specify the amount as I wanted to make sure any pending transactions or charges I was not aware of in the past 24 hours since reviewing my balance were accounted for. I did not specify how to issue these funds as I did not care. I was issued a cashiers check that day. I received an overdraft notice a week later advising that I was - overdrawn with that transaction and was incurring a fee. I tried to resolve the issue by asking why the - overdraft and why they f... |
PNC Bank N.A. Bank account or service deposits and withdrawals March 1, 2016 - I am the executor of an estate who requested information from the institution relative to outstanding liens by the original holder. PNC bank gave me great difficulty in addressing the issues that were requested by my lawyer in validating the legitimacy of the their liens before paying. i had presented my credential to Once I received the proper statements I paid the amount less the legal expenses incurred by addressing collection agencies. What happened next after I authorized the payments with a report is there starting debiting my estate account without my authorization even after my remitta... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 26, 2016 - In -, - I obtained a license from the - ( - ), located in -. to travel to -, - for -. I was planning to study in - at a school run by - - - - located in -, -. The license is dated - -, -. On - -, -, I visited PNC Bank located in -, PA where - - was instructed to process a money-wire transfer to - - - - located in -, -. The school in - was coordinating the educational courses and fees for the studies that would be conducted in -. - - listed the recipients ( - - - ) as -, -. The ... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 18, 2016 - PNC Financial Institution does not follow customers banking preferences. They charge fees they do not disclose when opening an account through PNC. They will send transactions to debit from your account in a way that gains overdraft fees for their bank. PNC does not offer a valid email address to escalate complaints or to request reimbursement of charges made to the account. PNC claims to have rewards for using their debit card for various merchant debit transactions, but no points or rewards have been received by any PNC customers. PNC does not offer any type of resolutions to any discrepanci... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 17, 2016 - My account was used to process a fraudulent checks. I was supposidly hired as at the - as an - -. My job was to - for the purposes of travel and other expenses to the other employees at the - - -. As a result the false checks bounced back into my account leaving me with the negative balance. Unfortunately my bank is about to submit me into collection since I have no money to offset the balance. I am currently unemployed, leaving with my parents, and unable to make my ends meet. ... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 17, 2016 - I pay rent every month for my off-campus college house, collecting rent from my - other roommates. At the end of every month, I deposit $2800.00, collected from my roommates, into my checking account to pay rent. In -/-/-, my roommate was late on his payment so I transferred $530.00 into my checking account to cover his portion of rent. When he paid me in cash a few days later, I deposited the money into my checking or savings account at a PNC branch location. When I went to pay rent a month later, I noticed that the $530.00 deposit made in -/-/- was missing from my account.... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 12, 2016 - I opened a checking account 19 yrs ago with another financial institution, they were bought out several times, and just stayed. my kids opened checking accounts there too, and my name is on there 's too. I had to help one of my kids get a loan for his car, they required me to be the primary. The account was up to date and they went in and took an unauthorized car payment out of his brothers bank account without permission from any of us. He called and spoke with - - ( - ). She told him on a recorded line that I authorized it, which was a LIE. He told her that they had no right to do t... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 10, 2016 - I purchased a tire from Merchants on -/-/-. They attempted to mount the tire and cracked the rim, The rims costs $1000.00 each. After 3 hours working on the mounting operation they gave me the car. I alerted them that the sensor light was still displayed, they said it would go out. The tire blew out again. I had it towed back to Merchant the next day. They discovered the rim was cracked. They acknowledged it was their fault and welded the rim after telling me they would replace it. I rented a car since I was just out of - and needed transportation. They refused to pay for a renta... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 6, 2016 - I deposit checks from my phone over the internet. The bank has set a limit on the amount of money I can deposit with my phone. If I pay them $12.00 per month more than I am currently paying them ( currently $12.00 service fee ), I can deposit as much as I want over the internet. This makes no sense to me. I can deposit as much as I want if I walk into the bank and make the transaction. It costs them more for me to deposit funds in person ( building upkeep, heat, A/C, electricity, employees to be there whenever I decide to come in ) than to deposit over the internet. I do n't think it is ri... |
PNC Bank N.A. Bank account or service deposits and withdrawals February 4, 2016 - On -/-/15, PNC Bank stole $100.00 from my account and attributed it to overdraft fees, regardless of the fact that I had well over $200000.00 on deposit in my account - which was certainly more than enough money to pay for any check or electronic payment that I would have initiated. ... |
PNC Bank N.A. Bank account or service deposits and withdrawals January 14, 2016 - On - -, 2015 at - I visited the PNC Bank in - - Georgia. I decided to make a deposit of approximately - in cash in - - through -. Since it was mostly - it was a substantial sized stick of money. I put about a quarter inch of bills into the machine twice. After the - time the machine flashed, you have decposited - ( I do n't remember the odd amount ) would you like to continue. I pressed the button indicating that I would like to do so and attempted to deposit the - part of the funds. When I did so the machine rejected it as it was returned to me. And then... |