PNC Bank N.A. Complaint

PNC Bank N.A. Bank account or service department,

Checking account Deposits and withdrawals Georgia

On - -, 2016 a pending transaction came through my account in the amount of $700.00 which put me in a negative status. So while this transaction was pending at - - - -, 2016 a deposit came through which put my account to a positive balance. So the $700.00 transaction posted on - -, 2016 which still left me with a positive balance. But they charge me a NSF fee, but I still had a positive balance but I was also confused. So I called the bank to see why I was charged a NSF fee when the deposit came in before the $700.00 transaction posted. They said that it was because I did n't have the money in my account at the time that it pending transaction posted. Again I was confused and I thought that this was unfair because my deposit came through before the $700.00 transaction posted. So I 'm really not sure what to do at this point. Now I have to pay the bank $36.00 and then pay my rent office $130.00 that I do not have. The way they have my transaction posted now is not how they had it on - -,

n't understand.I explained to The bank that what I see they should see. But they said that 's not how it works although we see that everything 's all right on the account that is not how they see it on their end. I do n't think that 's fair at all because it seems like that 's how they make their money by charging fees when clearly it was n't necessary. When I spoke to someone on - - they said that my account was OK and that the $700.00 ACH debit transaction was paid. So that means on - -, 2016 everything was fine except for the $36.00 fee. But then I wake up on - -, 2016 and I see something totally different on my account. They 've already return the check to the my rent office and now I have to pay all these extra fees. This really upsets me and I do n't want to do business with someone who makes their money by charging fees.. So from this day forward I will be gathering up all my information so that I can change banks immediately. The whole process should take about a month but it 's got to be done.