PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Savings account Deposits and withdrawals Pennsylvania

In -, - I obtained a license from the - ( - ), located in -. to travel to -, - for -. I was planning to study in - at a school run by - - - - located in -, -. The license is dated - -, -. On - -, -, I visited PNC Bank located in -, PA where - - was instructed to process a money-wire transfer to - - - - located in -, -. The school in - was coordinating the educational courses and fees for the studies that would be conducted in -. - - listed the recipients ( - - - ) as -, -. The money wire was to be transferred to -, - and there seems to be some confusion on the part of - - as to where -, - is geographically. I tried to correct - -, but obviously it was never corrected. I corrected - - and told him that the money should be wired to -, that in any case - - was confusing the location geographically. - - submitted the money-wire transfer forms and while I was


talked to this person directly nor was I given the persons name or identifying information. I told the person, name unknown, on the other end of the telephone that I had a license to travel to - for educational purposes, but, irrespective of my legal license to travel to -, I was there in the office that day to effectuate a wire transfer to -, - ; and not to " -, - '', as - - had so wrongly indicated on the money-wire form.- then assured me that he had made the necessary corrections changing the form from " -, - '' to " -, -.After the telephone call and at the close of my business with - -, I was given a receipt ( copy enclosed ) showing that the money wire was being sent to -, -. - - - - located in -, - contacted me in -, - and stated that they never received the money wire. During the month of - and - -, I visited PNC Bank at least four times or more inquiring about the money wire that did not arrive in -, -. - -, told me that if I answered additional questions I could get my money back. I again told - - that the money wire was slated for -. I reiterated to - - that I had an - license. On - -, - I received a telephone call from - -. - - telephoned me to give me an - number for -. - - advised me to call this - number and tell them about " my situation. '' I repeatedly asked - - '' what is my situation. '' What do I say to -? After repeatedly requesting the e-mail for the CEO of PNC Bank - - had her supervisor, - - to contact me. I again explained the case to - - and he told me that as soon as - was mentioned, PNC Bank, had the right to withhold the funds. I reemphasized my license issued by -. - - said that the employees at that level of PNC Bank would not have knowledge of the license requirement. I have enclosed the e-mails from PNC Bank. It was not until - -, - that I received the information from a senior vice- president to contact - and download the document for the release of blocked funds.My savings account was blocked on or around - -, - therefore the Social Security Administration ( SSA ) could not deposit my social security check due - -. -. I have asked repeatedly of six personnel at PNC Bank to unblock my acct.