PNC Bank N.A. Bank account or service department,
Checking account Deposits and withdrawals South Carolina
PNC Bank mistakenly withdrew over - from my account on a check that was not mine, nor did it have my account number on the check. I am closing on a house and moving today. I called the bank several times this morning and was told the money can not go back into my account for 24 hours. Well this is unacceptable. I needed the money put back into my account swap and explained what was going on. They said sorry, that 's their policy. When I ask to speak to someone else, I was told there is nobody else for me to speak to regarding this issue ( this was customer service telling me ). So now I am scrambling trying to get money together for closing this afternoon and not sure if I will be able to get that much together. They have left me with - money for something they did wrong.
PNC Bank N.A. customer in South Carolina
May 27, 2016
* Source: CFPB Complaint Database
PNC Bank N.A. response to complaint:
Closed with explanation
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