Review and analysis of over 11 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 11 official complaints related to Balance transfer. Out of the 11 consumer complaints against Wells Fargo & Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 91% were processed in a timely manner. 18% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Wells Fargo & Company Credit card balance transfer March 20, 2017 - I purchased windows through -, and they offered 15 months 0 % financing through Wells Fargo. I have been paying regular payments to Wells Fargo for this 0 % interest program and noted they opened a new credit card account in my name and transferred the balance owed to the new card account. It appears based on the statements, that this took place in -/-/2017. I did not request Wells Fargo to open a new card on my behalf, nor was an explanation given as to why the new account was opened and the funds were transferred.... |
Wells Fargo & Company Credit card balance transfer March 6, 2017 - I have a credit card with Wells Fargo. On this account I have a promotional balance ( for a transfer balance at a 0 % interest rate ) however my statements does n't inform me of when the promotional balance will end and how much interest I will be charged if not paid of by that date. All my other accounts with a promotional balance provide a separate line for a promotional balance and tells me the balance for the transfer and the amount of interest to be paid of not paid with the agreed upon time period. I think Wells Fargo is n't being transparent with these current practices and given their ... |
Wells Fargo & Company Credit card balance transfer February 10, 2017 - I received a credit card offer to transfer funds for 0 %, I responded to the offer on -/-/-. The only reason for opening an additional credit card was to take advantage of the balance transfer. I called on -/-/- to follow up on the transfer and was told it would take 7-10 business days. I called again today to follow up and was told it would take 10-14 business days and that their records indicate that I did not request this until -/-/- and I should see it post by -/-/-. I spoke to a supervisor who stated that a check will be mailed to me in 7-10 business days. I have never... |
Wells Fargo & Company Credit card balance transfer December 12, 2016 - Wells Fargo decided to terminate the banking relationship with me. At the same time I was charged $400.00 interest fee for a balance transfer of $ - I never initiated. I called wells fargo - times and each time they transfer me in circle between - departments. Customer support transfers me to the fraud department, the fraud department transfers me to the loss prevention, and loss prevention back to the customer support. I was on the phone a full week and no one knows what they are doing... |
Wells Fargo & Company Credit card balance transfer October 21, 2016 - I set up a balance transfer from my - credit card to my Wells Fargo credit card on -/-/2015 in the amount of $7500.00. The transfer was initiated through Wells Fargo, and they were to send the funds to my - account. The balance appeared on my Wells Fargo bill very quickly, but has never been applied to my - account. I 've talked to - banks many times, but with no resolution. - banks claim to have done multiple investigations to find the transaction from Wells Fargo to -, and both claim to find no issue on their end. - has informed me all they need from Wells Farg... |
Wells Fargo & Company Credit card balance transfer October 11, 2016 - Wells Fargo solicited an application for a Home Rebate credit card. The employee who solicited the additional business from us misrepresented the terms of the card. He clearly and repeatedly said that the card came with a $0.00 balance transfer fee, and confirmed it in response to my written question. Here is a chronology of his contact with us. I have the complete records in my files. Wells Fargo credit card offer timeline - -, 2013 - Husband receives a call from employee in the - office. [ We had never heard of him and had not been in contact with anyone about the matters he w... |
Wells Fargo & Company Credit card balance transfer August 17, 2016 - A balance transfer was made from my Wells Fargo Visa card account to my - - - - account on - -, 2016 in response to a Wells Fargo Promotional Balance offer solicited by mail to me ; the transfer was for $10000.00 with a 4 % balance transfer fee, and I would enjoy a 2.9 % APR for 12 months. In response to questions I made, it was stipulated that " payments above your Minimum Payment Due will be applied to your highest rate balance first ''. My complaint is that payments I have been making, all above the Minimum Payment Due, have been paying down the Promotional balance wit... |
Wells Fargo & Company Credit card balance transfer August 17, 2016 - Wellsfargo credit card has promotional 0 % balance transfer and it 's good product but i have noticed on my statement that where it says " promotional balance '' it says the balance owned and the APR and balance subject to interest rate and days in billing cycle and interest charge. Now what is missing which is critical information is the date the balance is due. I find that something that needs to be fixed asap. It 's not fair toe the consumer not to be able to have that info on the statement. Thank did say that it 's for " security reason '' but she her self and her supervisor said that does... |
Wells Fargo & Company Credit card balance transfer July 31, 2016 - I 've been banking with Wells Fargo for quite sometime and have a mortgage loan, savings and checking accounts, and opened up an - - - credit card last - - WITH Wells Fargo before heading up to -, - for work last year. While working and living up in - I received a solicit ( online or through snail mail of which I cant remember ) from WF Credit services for opening up a new - Credit Card at 0 % balance transfer upon approval. The application was submitted on my end back to Wells Fargo and my application was approved and the funds of - were to be mailed by a check s... |
Wells Fargo & Company Credit card balance transfer July 1, 2016 - i went to my bank to inquire about my current credit card. A personal visa with one year no interest. I mentioned that I used the card for business and was told by the banker - that if i apply for a business visa i could transfer my remaining balance from personal card to the new business card interest free for another 12 months. I reluctantly agreed because I have very little experience with credit cards but it would be nice to separate business and personal fiances. I was approved for - dollar limit card that i did not use or activate till about a month ago i went to another local ba... |
Wells Fargo & Company Credit card balance transfer April 19, 2016 - I wrote a super check off of a credit card for $9500.00. My understanding was my monthly payment for the - month special no interest, time period would be a minimum of 1 % per month. If the balance was not paid for at - mo. end period, that rate would of course go up. I have called customer service - 3 times. First statement said my monthly due would be well over $300.00. The rep told me that was not true, it would be a minimum of 1 % per month. Another rep told me the interest rate was 23 %. Another phone rep told me it was actually 2 % per month. I went to a local branch to spe... |