Bank of America Account Opening, Closing, Or Management Complaints

Review and analysis of over 4,235 complaints against Bank of America

Bank of America consumers have reported over 4,235 official complaints related to Account opening, closing, or management. Out of the 4,235 consumer complaints against Bank of America, 17% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 20% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


Bank of America Bank account or service account opening, closing, or management

April 8, 2017 - In - of -, I opened a Health Savings Account ( HSA ) with Bank of America at the following website : myhealth.bankofamerica.com At no time during the set up of this account was any information regarding fees directly presented to me. Shortly after setting up this account, I received a debit card and and two pamphlets in the mail. The first pamphlet was an agreement pertaining to the debit card. The second pamphlet was entitled " Bank of America Health Savings Account Custodial Agreement. '' On page - of this agreement is a section entitled " Article VI. Fees ''. The first sentence r...

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Bank of America Bank account or service account opening, closing, or management

April 6, 2017 - Opened Business Checking account with Bank of America on or about -/-/2017. Terms stated that " Make at least $1000.00 in Qualifying Deposits ( less cash received ) into that new business checking account within sixty ( 60 ) days of account opening ''. I in fact funded the account with $3000.00 within the first 30 days from a third party bank. Given the account promotion, I should have been credited $200.00 for this account opening and funding. Bank of America sent a letter the end of -/-/2017, indicating that qualifying bonuses were not met. I have requested that Bank of America i...

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Bank of America Bank account or service account opening, closing, or management

April 5, 2017 - Hello- I tried opening up a bank account with a credit union today. However, I was told that I was denied because of information that was submitted to - and -. The information that was disclosed to them about me was that I did several fraudently transactions to try and get money. However this is not a true statement or reflection of my character ... I have NO arrests and now they are making me feel like I 'm a criminal. As I recall, back in late -/-/- I was diagnosed with -. I was in and out of the hospital. I ca n't recall any transactions that they are stating that I did. I wou...

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Bank of America Bank account or service account opening, closing, or management

March 29, 2017 - I had a loan through a bank that was discharged and cancelled and I paid taxes on the amount as income. However they are still reporting the charged off amount on my credit report as a - dollar balance on my charge off when the debt was cancelled and not owed anymore....

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Bank of America Bank account or service account opening, closing, or management

March 28, 2017 - I received from the Bank of America a - card that I did not ask for and did not want. Went to the Bank office here in - Ca. where I asked for an explanation and what I got was insistence that I should keep the card regardless if I wanted it or not. The argument lasted over half houer because the - put me on the phone talking to someone that also insisted that I keep the card, I was getting very aggravated when finally he had the nerve to ask me if I had other accounts with other banks, I responded that it was none of his business....

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Bank of America Bank account or service account opening, closing, or management

March 26, 2017 - I am being charged a debt for a company that I have never had a bank account with. I was contacted on -/-/2017 in regards to paying the debt. I asked for verification regarding this debt because the only two banking institutions I have ever had were - and - ( located in -, GA ). I was told by a friendly rep that a dispute claim would be opened and I would receive a call from the agent assigned to my case. It never happened. Under the Fair Credit Reporting Act, I have the right as a consumer to dispute inaccurate information and you must comply and support this inalienable right!...

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Bank of America Bank account or service account opening, closing, or management

March 24, 2017 - I had an account with Bank of America. I had applied for a job on - like I always did and they were legit jobs that I actually worked. I applied for a - job online and recieved a check that was said to be my advanced pay for the job I was going to start. To make a long story short I deposited the check in my account not knowing that it was a counterfeit check so instead of Bank of America notifying me they closed my account and put fraud on -. I had no idea the check was fake because it looked real had the water mark on the check and all. I 'm trying to get the issue resolved due to t...

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Bank of America Bank account or service account opening, closing, or management

March 24, 2017 - Bank of America sent me a notice via US mail and in my account that if I opened up a qualifying checking account and set up and received a qualifying direct deposit totaling $4000.00 or more within the first 90 days of opening the account by -/-/2017, I would receive a $300.00 Checking Account bonus. The details go further to state, " If you meet all the Requirements to Receive the $300.00 Checking Account bonus, we will attempt to deposit the earned bonus directly into your new personal checking account within sixty ( 60 ) days of meeting the qualifications for the earned bonus. New p...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - Opened a bank account with Bank of America via an online public offer of $200.00 bonus for depositing $1000.00 of new funds into the account within 60 days. I opened the account online through the public link, and met the deposit requirements within a week of the account opening. I 've now only received $100.00 of the advertised $200.00 bonus. BofA is now citing me other terms and conditions not present at the time of the application, as well as alleged emails requiring customers to pick their preferred offer and associated terms. These emails were never received. The offer is publicly...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - Dear Sir/Madam, Re : Bank of America Core Checking Account ( # - ) and Regular Savings ( # - ) I am filing a complaint against Bank of America for unauthorized charging service fee on my regular savings account without any prior notification. We open Core Checking account in -/-/- and was persuaded to also open a regular savings account. We were told at the time that the - accounts would be linked and there would n't be any charges or fees as long as we maintained our monthly balance no less than $1500.00 in our core checking account. Since then, we have met our minimum balance...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - For about the 8th time, Bank of America has purchased flood insurance on my home when I aleady have insurance. This has been going on for 10 years and it 's taking a toll on my life. Once they do it the harassment goes on and on and they do everything in their power to make it difficult and refuse to refund the money. My agent faxed the documents as instructed on -/-/- to a special fax number I was give over the phone directly to the person who was going to make sure this was taken care of. Then today I get the notice that they have purchased the insurance again. The mortgage is in an est...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - My mother wrote a check to my account to pay my rent. I then purchased a cashiers check to make the payment. Days later after the check had been cashed, Bank of America then put a hold on my mother 's original check sending my account negative. The hold was set to be released in less than a week, but it never happened, and my mother never received her money back. After that I was blocked from viewing my balances for my credit and debit accounts and a hold was placed on all of my banking. When I called to find out what was going on, I was transferred multiple times and finally an incredibly rud...

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Bank of America Bank account or service account opening, closing, or management

March 22, 2017 - I am a customer of Bank of America. Went to BOA on - NJ - for notary services advertised as free services by the bank 's website. https : //www.bankofamerica.com/help/faq-financial-center.go The agent ( - ) told me that they do not notarize letters. I missed my requested dateline for submitting the letter and had to go to a different bank on Tuesday and beg for that letter to be notarized. This is the second time that I have had notary services denied and had to open an account in a different bank to get services the first time. The first time I though it was because my letter was ...

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Bank of America Bank account or service account opening, closing, or management

March 21, 2017 - Bank of America closed my account in -/-/2014 ( I think ) and placed a suspected fraud/ theft on my name in - making it hard to obtain a bank account with any other banks. I reached out to them on several occasions to have this resolved or investigated and have n't heard anything bank. I spoke with a branch manger on several different occasions and she has called the fraud department and all they tell her is that it is being investigated. They sent me my transaction history showing the money in my account and then coming out but I questioned the check that was deposited, how was it deposi...

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Bank of America Bank account or service account opening, closing, or management

March 20, 2017 - Bank of America closed my accounts without warning, and provided my documents advising me of this to my address from over 5 years ago. That is not what was in their system at the time they closed my account. Second of all the Representative on a recorded line advised me they closed my accounts in error, due to the my debit card being replaced in ERROR and marked as fraud by a customer service rep. When asking the manager about it. They apologized and said they would re issue me another card, Weeks later i find out bank of america deny all my claims on my checking account, and instead locks my ...

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Bank of America Bank account or service account opening, closing, or management

March 15, 2017 - BANK OF AMERICA 'S ABUSE OF AUTHORITY AND VIOLATION OF THE PRIVACY ACT FOR NOT USING CARE WHEN HANDLING MY PERSONAL BANKING INFO AND LETTING A BANK REPRESENTATIVE FOR BANK OF ANERICA, -, HANDLE MY DISPUTE LETTER AND PERSONAL BANK INFORMATION WITHOUT USING CARE. On -/-/-, 2017, BANK OF AMERICA ( BOA ) told me that that they will not let me open a bank account for no fair and just reason. They accused me of fraud without their security doing a an investigation and showing proof. The burden of proof was on their bank proving that I WILLFULLY COMMITTED FRAUD and they have yet did this as ...

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Bank of America Bank account or service account opening, closing, or management

March 14, 2017 - Dear Officer, I am writing to report that Bank of America cheated me over the phone. Please ask Bank of America to face the fact and explain why they should cheat its customers. Bank of America has never answered this question. Bank of America is still lying. That is not decent business behavior. Something is wrong within Bank of America because its phone representatives misled or cheated me. Thank you! - - PS : The following is the detail : On - -, 2016, I and - - - in her - office made a phone call to Bank of America ( - ), regarding my home-line-equity account w...

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Bank of America Bank account or service account opening, closing, or management

March 12, 2017 - I receive a check written on Bank of America from an attorney for refund the of products furnished. The bank of America branch near my home would not cash it because I wrote my name on it instead of him - handwritings then they want to charge me for cashing their on checks. I thought in U.S. that banks had to honor their customers checks written on their bank. bank of America say they are bigger than us and do not adhere to any regulations they set their own regulations....

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Bank of America Bank account or service account opening, closing, or management

March 9, 2017 - My mother, - - -, had accounts at Bank of America for many years. I was her Power of Attorney and handled all of her financial stuff because she had -. My mom died in -/-/-. Bank of America was aware of her death because they were advised of it by Social Security and I provided them with a copy of her death certificate. I wrapped up her final expenses in -/-/- and -/-/-, and by the end of -/-/- the account was closed out with a - balance. In both -/-/- and -/-/-, Bank of America charged my dead mother 's account $24.00 each month for service charg...

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Bank of America Bank account or service account opening, closing, or management

March 7, 2017 - I was unfairly charged overdraft fee a couple of times without any notice from my bank about an over draft. In total i have been unfairly charged a total of - overdraft fees of $35.00 each. The most recent - were charged on -/-/- while similar - on -/-/-. In both cases I bad transfer between my accounts at Bank of America while my account showed there were sufficient fund only to find overdraft fees next morning. For the most recent -, I made online transfer to my own other at same bank and a transfer to a friend who also has an account at bank of america. While making ...

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Bank of America Bank account or service account opening, closing, or management

March 6, 2017 - BANK OF AMERICA REFUSES TO ANSWER QUESTIONS OR GIVE A VALID ANSWER, Subject : Your submission, number - We reviewed the complaint you submitted and sent it to the company for a response. The company was unable to respond to your complaint because they believe you may have been a victim of fraud. You may want to contact the company directly for more information. THIS IS NO VALID ANSWER, ITS -!!! OF COURSE IM A VICTIM OF FRAUD, AND BANK OF AMERICA IS THE PERPETRAITOR!!! CRIMINAL, THEYVE BEEN REPORTING ON A DEBT THATS ALLEGED, THEY CANT SHOW ANY VALIDATION NOF DEBT, FURTHERMORE ITS OVER...

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Bank of America Bank account or service account opening, closing, or management

February 28, 2017 - Dear Officer, I am writing to report that Bank of America cheated me over the phone. On -/-/2016, I and - in her - office made a phone call to Bank of America, regarding my home-line-equity account with Bank of America. I was told by Bank of America that my Home Equity Line account would be kept open and Bank of America would refund me the payoff fee if they receive any. However Bank of America failed to keep its promise and closed my Home Equity Line account. I am demanding Bank of America : 1. Restore my Home Equity Line account. 2. Refund me the payoff fee. Thank you! -...

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Bank of America Bank account or service account opening, closing, or management

February 27, 2017 - I recently opened a new checking account with Bank of America and the application was approved on the -. I updated my employer direct deposit information with this new accounf information. Bank of America proceeds to close my account, with no notice on thursday. I had to call in thursday evening to find out that my account was closed and was not provided with any information. The only reason I found out was that I got a low balance notice, I logged in and checked my balance was - and there was a pending $25.00 debit. When speaking with a customer service rep I was transferred to - a...

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Bank of America Bank account or service account opening, closing, or management

February 25, 2017 - My wife and i went to Bank of America on Saturday durring regular business hours and they refused to close my accounts because i didnt have an appointment. There were tellers available and no reason for this to not be done aside from their desire to collect fees. The manager and teller were extremely rude about this. Managers name is - - and had an appalling attitude and disgusting service level....

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Bank of America Bank account or service account opening, closing, or management

February 21, 2017 - - -, 2017 RE : Bank of America Solicitations by mail Hello CFPB, I have written - letters to Bk of Am to stop sending my their mailings, I have gone on their website and selected my preferences which clearly indicted I do not want anything from them mailed to me. My bank statements and yearly tax information is emailed to me. That 's all I need from them. - is - in the Nation for mail fraud. Regardless of that, I simply do not want their mailings! Bk of Am refuses to listen to what I am telling them. I do not want to receive ANYTHING from them! Thank you, - -...

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Bank of America Bank account or service account opening, closing, or management

February 21, 2017 - Dear CFPB Officials and Financial Service Providers : I am prompted to write this complaint because, through no fault of my own, I have been effectively barred from the financial industry - and the costs of being un-banked are simply enormous. Even though I continue to earn money I am paid via U.S. checks and despite trying every bank that I could reach - none of them would cash the check without me first opening a checking account. And although I have tried opening a checking account at more than - separate US banks - I continued to be denied access to even the most basic checking or savin...

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Bank of America Bank account or service account opening, closing, or management

February 15, 2017 - -/-/- I was a victim of Bank Fraud. I was issued a fake check and the check was deposited in to my Bank Of America account at that time and the check was returned obviously and without any notice or phone call or investigation my name was reported to -. Since -/-/- I have made so many attempts to have this matter resolved and Bank OF America has ignored every single attempt. -/-/- I hired an Attorney to plead my case and a letter was mailed on -/-/- and that has also been ignored. I need to open a bank account. None of this was my fault. I was a victim in this case. No o...

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Bank of America Bank account or service account opening, closing, or management

February 14, 2017 - Following death of parent in -/-/2014, I have attempted to receive remaining funds in her Bank of America checking and savings accounts. Bank of America has repeatedly demanded further " proof '' of my eligibility to receive these funds, and in phone conversations has repeatedly assured me that all was in order and that a check would be sent to me " within 15 days. '' No such check has been forthcoming....

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Bank of America Bank account or service account opening, closing, or management

February 10, 2017 - Bank of America said they ended a promotion waiving fees on savings account. They said they sent a notice but i did n't receive one. I asked that the $20.00 in fees be refunded and they refused. I would like the $20.00 ro be refunded to me....

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Bank of America Bank account or service account opening, closing, or management

February 9, 2017 - When I reviewed my bank of America SAVINGS account today I noticed that the bank has been charging me Monthly Maintenance Fees for 6 months now. I now realize they have a rule where a fee will be charged If I do not have at least one qualifying direct deposit of $250.00 or more OR I do not Maintain a minimum daily balance of $1500.00 or more. BUT the FACT is I have - accounts with them. A core checking,, a joint checking, savings AND a business checkings account where I have direct deposit of $3900.00 or more every week. Inspite of giving the bank business, it is incorrectly charging ...

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Bank of America Bank account or service account opening, closing, or management

February 9, 2017 - Yield to High Deposits, Rewards, Missed Deposit and Reserves Prompted Balance Precision Balance Amounts - -, - to - -, - Balance $75000.00 Receipt deposits $12000.00 to - Balance >= $1,000,000 Deposits Credit though not in receipted >= $1,000,000 to >= $1,000,000, >= $1,000,000 BOA Revenue and Reserves Balance >= $1,000,000 - to - - - and Reserves Balance >= $1,000,000 At account opening interes computation on interes is calculated on combined account from checking and saving Bank errors are found on interes computation yielding is daily can not...

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Bank of America Bank account or service account opening, closing, or management

February 9, 2017 - I closed a locker at my Bank of America branch ( - -, CA ) in - 2016. They were supposed to refund my deposit of $25.00 to my checking account. Its been 6 months and I have called them 3 times but nothing seems to happen. Can you help me get my $ $ back?...

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Bank of America Bank account or service account opening, closing, or management

February 8, 2017 - Complaint on Yield to High Deposit, Rewards, Missed Deposit and Reserves Prompted Balance At account opening interes computation on interes is calculated on combined account from checking and saving Bank errors are found on interes computation yielding is daily can not presumably tune to - 0r 366 days and is contradiction to 12 months APY computation notion Actual Rate interes on receipted deposits base on relationship from - to Present, - $12000.00 to $40000.00, should come out to not below 20 % daily Beside prompted and position Bank of America to become number - twice in pri...

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Bank of America Bank account or service account opening, closing, or management

February 7, 2017 - After incurring an unwarranted fee, I attempted to close my checking account. I requested that my remaining funds be distributed as $150.00 in cash and the remainder in a check. I signed for $150.00 and was handed a cashier 's check for what I thought was the remainder, which I was charged a $10.00 fee for. Later in that week I was sent an overdraft notice, saying that I was $150.00 overdrafted. I attempted to determine how this could be online, but BOA had canceled my online account which prevented me from accessing my financial records to verify. When I went to the bank, after waitin...

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Bank of America Bank account or service account opening, closing, or management

February 6, 2017 - I had a business account with Bank of America. Business has been slow and I fell behind in credit card payments, but always tried to pay something. I was paying by transferring money online through my personal B of A account to the business account. B of A then took my business account down because it was delinquent WITHOUT TELLING ME. When they called and tried to get my credit card over the phone, I told them that I 'm not giving that info out and to please add the business account back to my online banking so that I can start making payments again. Over the past two months, I have emailed t...

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Bank of America Bank account or service account opening, closing, or management

February 2, 2017 - Last week I got charged a - dollar per month maintenance fee for my checking account. I have had the same checking account for over 15 years and have never before been charged a monthly fee. I was never told about a fee starting -/-/2017 and I did not give any consent to being charged a monthly maintenance fee....

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Bank of America Bank account or service account opening, closing, or management

February 2, 2017 - On - I logged into my Bank of America credit card and saw a banner stating I was targeted for a $300.00 bonus if I opened up a checking account with BoA and established $4000.00 of qualifying direct deposit. I applied for this offer and my bank account was opened a couple days later. On -/-/2017 I transferred an opening deposit of $25.00 to the BoA account. One -/-/2017 I saw a charge stating " ACCOUNT CLOSING TRANSACTION - '' ( See attached document ) that wiped out my account. When I called to inquire about this charge I was told that my account was being closed as a " busine...

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Bank of America Bank account or service account opening, closing, or management

February 1, 2017 - Bank of america had agreed to stop reporting negative remarks to the - major credit reporting agency 's. The account is closed. I contacted bank of america in regards to this issue as they are reporting every month to the credit reporting agency 's with - remarks which is affecting my credit score in a negative way. I was told when I spoke with corporate office for bank of america that at my request being the account is closed the negative remarks will no longer be reporting. However upon checking my credit reports they are still reporting every month....

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Bank of America Bank account or service account opening, closing, or management

January 31, 2017 - I have disputed with several of the financial institutions due to stolen identity and now these things are still reporting which is causing me to not be able to get an account to assist with my start over process after a bankruptcy....

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Bank of America Bank account or service account opening, closing, or management

January 31, 2017 - Cash payment was made into my business account in order to make purchases for a customer of mine, after three installmental payments from -/-/2016 ; then I was at my local Bank of America branch on the -/-/2016 to make some initial withdrawal to make purchases, then I realized that my account has been frozen and that there is a fraud hold on my account. I was a given a telephone number to call in order to find out what was going on as the bank teller stated that they do not have any information on the development. I called the number, then I was sent back to the branch for more clarificat...

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Bank of America Bank account or service account opening, closing, or management

January 30, 2017 - I have closed my checking account with Bank of America # - -/-/- and spoke to the Bank of America on -/-/-, associate - in - ; I was assured that the residue of $110.00 will be mailed to me as a check. It is now -/-/- and I am still waiting. I called numerous times and was not able to get through since the -/-/-, the hold was always very long, 10 minutes + or I got disconnected numerous times. I am on hold again today with the Bank of America and being bounced around.- in - phone # - informed me " the check is in the mail and to give it till Friday. '' I...

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Bank of America Bank account or service account opening, closing, or management

January 30, 2017 - In the past I had a bank account with Bank of America. Back in 2015 I had an account with - bank that I had to close due to my account being compromised so I opened a new account. I accidentally deposited a check into my Bank of America account from the closed - account in error. When I realized the mistake, I made I contacted the bank and made the situation right as soon as possible. ( no funds are owed to BOA ) I made sure my account was cleared of all fees. I received a letter from Bank of America closing my account due to fraud. I called to explain the mistake and they told me that t...

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Bank of America Bank account or service account opening, closing, or management

January 29, 2017 - I had an account with Bank of America , Home Loan, that has since been closed with a - balance. They are reporting the date of last activity, or last payment made on -, which is correct. This information is now outdated, and should have been removed -/-/-, which is 7 years from the date of last activity. I have disputed it with the credit bureaus, and - and - have removed it, but - kept it on. I disputed it with - again, and they said to contact Bank of America. I sent BOA a dispute, and they simply sent a form letter stating that their " records confirmed the informatio...

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Bank of America Bank account or service account opening, closing, or management

January 25, 2017 - In -/-/2013 I had bank of America bank account and my ex wrote me two child support payments by check so I deposit them my account. I believe days later they closed my account without me knowing it. So I called and they told me they was closing my account because of two bad checks I deposit so I was - because I had direct deposit but I let it go. So I was threw with banks until I tried to go to a credit union so I could build my credit and they told me no because somebody put fraud by my name and social security number. I called them Bank of America and they told me they do not have fraud...

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Bank of America Bank account or service account opening, closing, or management

January 25, 2017 - I applied for a Bank of America account - - 2016 in the branch and was told that initially my account was denied because I was in -. I brought a letter from - - Services proving the account listed was fraudulent and verified as not mine. The branch manager called risk management and overrode the system and gave approval for me to open checking and savings. I deposited $25.00 to each to open. The very next day, the accounts were closed because of - so I went back in to the branch and so began a month long journey. First I was told it needed to be escalated to the Marketing M...

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Bank of America Bank account or service account opening, closing, or management

January 24, 2017 - The Company - emailed me a paycheck and it was printed and sent to Bank of America. They deposited the check and then sent it - - who was the bank for the check. - - determined the check to be FRAUD. Bank of America then returned the the check and mad me a negative balance. This FRAUD Check has caused a huge proble, for me being able to open up a checking account. This needs to be removed from my Bank of America Account so I can get my life better. This has caused many issues for my banking ability. Please have it removed....

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Bank of America Bank account or service account opening, closing, or management

January 24, 2017 - I am requesting Bank of America to review the decision on closing the account. I still have credit card with Bank of America and asking to allow me to have checking account. Previous checking account was closed on risk matter. I am having troubles with paying my bills with credit card from another account. Last time I entered incorrect account number and I thought that I paid the bill, but transaction did not go through. Bill due date passed and this resulted with credit score went down. I do want to keep Bank of America credit card. I am asking Bank of America to allow me to open new checki...

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Bank of America Bank account or service account opening, closing, or management

January 24, 2017 - Someone used my personal information to open a checking account with Bank of America, and Bank of America is now holding me responsible for $80.00 in bounced check fees. They have refused to resolve this with me, I have tried calling in to their fraud department various time, only to be told the only way to handle this is in person at a branch. I have gone to a branch only to be told that they are holding me responsible because they believe the charges are consistent. Consistent with what? This is not my account....

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Bank of America Bank account or service account opening, closing, or management

January 24, 2017 - Previously submitted consumer complaint Case number : - and case number - about the Bank of America My Access Checking Account number ending in - is STILL in question. In - during a phone call with a Bank of America representative, I asked them to check about allegations of " Account Abuse '' Bank of America reported to - rendering me unable to open a new account. It was only at that time they notified me I had an account number ending in - which had been closed with a - $530.00 balance. When asked why I was never notified via mail, email, phone, or any other means as this ...

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Bank of America Bank account or service account opening, closing, or management

January 21, 2017 - Sought balance to applicable and prevailing interes on various deposits and its brought to current from trend in pay breach on interes balances in this sector - to - - Card to - to - to BOA...

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Bank of America Bank account or service account opening, closing, or management

January 21, 2017 - INCORRECTLY CONTRIBUTED FALSE & FRAUDELENT INFORMATION BANK OF AMERICA NA BANK OF AMERICA incorrectly closed my checking account under inaccurate & false pretenses despite reporting unauthorized transactions being made on my account to a representative. As a result Bank Of America closed my account for cause instead of properly handling my fraud claim. Furthermore, future attempts to follow up on such issue has been mediocre and disregarded by the bank. Not only did they disregard or not properly handle my fraud claim, they proceeded to allow the unauthorized account access & transactions to b...

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Bank of America Bank account or service account opening, closing, or management

January 20, 2017 - - has TA- SHELTER ANNUITY ( - ) with - account - with the - as the custodian. This Bank was renamed to - BANK ( -/-/- ) then to - ( -/-/- ) then to - BANK ( -/-/- ) then to BANK OF AMERICA. Bank of America can not locate this account...

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Bank of America Bank account or service account opening, closing, or management

January 19, 2017 - I had and account in2009 with Bank Of America that closed. The account was closed because of a check that I received that I deposited but had no idea it was fake. However I paid the bank back and now they are saying I ca n't open another account....

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Bank of America Bank account or service account opening, closing, or management

January 18, 2017 - I had opened a new checking account with Bank of America in - of -. Upon opening the account, I was advised that I would receive a bonus of $300.00 if I met the requirement of a total of $4500.00 in direct deposits made to the account within the first 90 days of opening the account. I met the requirements and did not receive the promotion after approximately 60 days after meeting the requirements. I reached out to Bank of America 's customer service and was advised that they saw I met the requirements, and it would just take a little more time to receive the promotion. After about an...

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Bank of America Bank account or service account opening, closing, or management

January 18, 2017 - In - 2016, I had three credit card accounts with Bank of America. I was using the option of recurring payments with two of the accounts. The third account had zero balance. I always made all of my payments on time and I never had any issues with Bank of America. In - 2016 I began receiving various letters from other creditors informing me that my accounts were either being closed or the credit limit amounts were being reduced. I could not understand what was happening because I always paid my bills on time and I had never had any issues with none of my credit card accounts. I finally fou...

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Bank of America Bank account or service account opening, closing, or management

January 14, 2017 - My account was at a - balance. A charge of - was approved even though it should have been declined and i got charged - dollars in overdraft fess. I am ok with paying - of the late fees but i feel paying - dollars is excessive for a - charge...

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Bank of America Bank account or service account opening, closing, or management

January 13, 2017 - I was in the process of moving and discarded some old starter checks from a closed bank of America account. Someone retrieved the checks a tried to cash a check for $600.00. I was never notified by Bank of America they just reported the incident to - as suspected fraud. I am not able to obtain a bank account due to this report. When I contacted Bank of America I was transfered to several all to be put back to the original rep that informed me there was nothing they could do to help me. I offered to pay the charge off amount of $86.00, but that request was denied by the rep....

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Bank of America Bank account or service account opening, closing, or management

January 13, 2017 - I opened a secured cc account with bank of america in 2013 for $300.00, a while after I closed out my account. Later the bank said I owed them - when I only had a limit of the $300.00 I put in ( my line of credit ). Later they reduced it back to -. I opened the account with the explanation that the $300.00 I put in was my limit. When I reached the limit I could not use the car until I put another - in. The bank is now saying I owe them - and keep reporting it on my report with no data displayed and when I call the bank or write them and ask them for proof, since I could only ...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - I am the the personal representative/successor trustee for my mother-in-law, -, who died on -/-/-. She maintained checking account and safe deposit box at Bank of America Branch located at -, FL -. On -/-/- I went to that branch and spoke first with a - and then with the purported branch manager, -. I presented them with copies of pertinent parts of a will, pertinent parts of a trust document, and death certificate and asked to be permitted to search the safe deposit box pursuant to Florida State Statute 655.935. I was denied my right to search the safe deposit box pu...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - On -/-/2017, I called BOA, to find out how much my interest would be, if I do'nt pay off the balance of my " balance transfer '', that I did few months back. When they disclosed how much it would be- I said : oh my, that 's a lot. Then he said, they can reduce the interest charges, and forwarded me to another banker., who offered to reduce the interest, but also said " we can increase your credit limit '', in a very helpful tone, as if it 's in her power, to do so. I said " how much ", she told me the amount she would increase, and I asked her, " do you pull my credit report "? - She sa...

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