Savings account Account opening, closing, or management
Bank of America Bank account or service department,
Savings account Account opening, closing, or management Nevada
Dear Sir/Madam, Re : Bank of America Core Checking Account ( # - ) and Regular Savings ( # - ) I am filing a complaint against Bank of America for unauthorized charging service fee on my regular savings account without any prior notification. We open Core Checking account in -/-/- and was persuaded to also open a regular savings account. We were told at the time that the - accounts would be linked and there would n't be any charges or fees as long as we maintained our monthly balance no less than $1500.00 in our core checking account. Since then, we have met our minimum balance requirement and maintained at least $100.00 in our savings account as well. However, starting from -/-/-, the Bank imposes a monthly charge of $5.00 on the grounds that our savings account has less than $300.00 even though our balance in the core checking account always far exceeds $1500.00 and the two accounts are supposed to be linked. We challenged their unauthorized debit
Finally, the Bank agreed to refund me but for some reasons, not the full amount of the 5 months of charges. We file this complaint because we feel being misled and we do n't know how many of consumers are being treated like that. We would appreciate your prompt attention to the matter. -
Bank of America customer in Nevada
Mar 23, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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