Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Account opening, closing, or management Georgia

Previously submitted consumer complaint Case number : - and case number - about the Bank of America My Access Checking Account number ending in - is STILL in question. In - during a phone call with a Bank of America representative, I asked them to check about allegations of " Account Abuse '' Bank of America reported to - rendering me unable to open a new account. It was only at that time they notified me I had an account number ending in - which had been closed with a - $530.00 balance. When asked why I was never notified via mail, email, phone, or any other means as this is the law when recovering a debt, I was told it was an " oversight ''. Not only that, in the time Bank of America claimed to have closed this negative account I owed $530.00 on, I applied for, and was approved for a Bank of America Mortgage, and NEVER, NOT ONCE was this account or outstanding balance EVER mentioned. I was taken aback and confused as to how a creditor Bank of America can report " Account Abuse '', and not notify the debtor. MOREOVER when I login to


proactive and set up payment arrangements to clear this " debt ''. A consumer protection file was opened twice as I was never notified, and I could not fully understand how this is account abuse when under my Bank of America profile, there is a My Access Checking account number ending in - opened 7 years ago with a current balance as of - -, - of $960.00 ( documents included ). So where exactly did the $530.00 and $11.00 I paid? This is the amount claimed by Bank of America to be owed to them go? It appears that Bank of America is the one who should be charged with account abuse.