Bank of America Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Bank of America Bank account or service department,

Checking account Account opening, closing, or management Connecticut

Bank of America sent me a notice via US mail and in my account that if I opened up a qualifying checking account and set up and received a qualifying direct deposit totaling $4000.00 or more within the first 90 days of opening the account by -/-/2017, I would receive a $300.00 Checking Account bonus. The details go further to state, " If you meet all the Requirements to Receive the $300.00 Checking Account bonus, we will attempt to deposit the earned bonus directly into your new personal checking account within sixty ( 60 ) days of meeting the qualifications for the earned bonus. New personal checking account must be open up to and including the date the bonus is paid in order to receive the bonus. '' I reported to them that I met the qualifying factors as of today -/-/2017. A BOA representative then informed me I have to wait the entire 90 days then 60 days thereafter and that is not what the promotion states. I have met the requirements WITHIN the 90 days as required and expect the $300.00 payment 60 days from this aforementioned date, now they are telling me they are not going to honor the offer they made ( which I still have in writing and digital copy ).

Bank of America customer in Connecticut
Mar 24, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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