Bank of America Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Bank of America Bank account or service department,

Checking account Account opening, closing, or management Florida

I had opened a new checking account with Bank of America in - of -. Upon opening the account, I was advised that I would receive a bonus of $300.00 if I met the requirement of a total of $4500.00 in direct deposits made to the account within the first 90 days of opening the account. I met the requirements and did not receive the promotion after approximately 60 days after meeting the requirements. I reached out to Bank of America 's customer service and was advised that they saw I met the requirements, and it would just take a little more time to receive the promotion. After about another 4 weeks I called back and was advised that I would receive the promotion, I would just need to wait more time. After several contacts with Bank of America, and ample time to receive the promotion, I contacted customer service on - -, -. I was advised that I will not be receiving the $300.00 promotion, regardless of being advised previously that I met all qualifications.

Bank of America customer in Florida
Jan 18, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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