Checking account Account opening, closing, or management
Bank of America Bank account or service department,
Checking account Account opening, closing, or management Florida
I had opened a new checking account with Bank of America in - of -. Upon opening the account, I was advised that I would receive a bonus of $300.00 if I met the requirement of a total of $4500.00 in direct deposits made to the account within the first 90 days of opening the account. I met the requirements and did not receive the promotion after approximately 60 days after meeting the requirements. I reached out to Bank of America 's customer service and was advised that they saw I met the requirements, and it would just take a little more time to receive the promotion. After about another 4 weeks I called back and was advised that I would receive the promotion, I would just need to wait more time. After several contacts with Bank of America, and ample time to receive the promotion, I contacted customer service on - -, -. I was advised that I will not be receiving the $300.00 promotion, regardless of being advised previously that I met all qualifications.
Bank of America customer in Florida
Jan 18, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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