Review and analysis of over 55 complaints against PayPal Holdings, Inc.
PayPal Holdings, Inc. consumers have reported over 55 official complaints related to Fraud or scam. Out of the 55 consumer complaints against PayPal Holdings, Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how PayPal Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against PayPal Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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PayPal Holdings, Inc. Money transfers fraud or scam February 2, 2017 - Was scammed when buying tickets over the internet. Person used the phone number - to communicate and also the email address : --. Transferred $3000.00 via paypal. Tickets did not arrive.... |
PayPal Holdings, Inc. Money transfers fraud or scam January 31, 2017 - RE : PayPal, -, - & -, -. Fraudulent rental listings paid for through PayPal. I am currently - with - and -. I was force to sleep in my car due to the fraudulent and malicious acts by -, - & - - - -paid through PayPal wallet. I was denied and defrauded of a public accommodation. On - -, 2016 at approximately - I contacted -, a subsidiary of - - ( -, Ma. ) and - based -. These companies book hotel rooms, flights, etc. I responded to an ad on - website to rent a private room & bath at - - - - - -, NJ - ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 20, 2017 - Paypal recently gave me a credit line of, I believe, $600.00. I have no intention of using it, but I suppose it 's okay to have. I recently ordered tea online for $16.00. I knew that I had a balance - I even checked it - of $17.00, not credit but actual funds I had leftover for some reason and so I used my Paypal account to pay for the order. More recently a friend paid me back for dinner and drinks a week or so ago. In attempting to send them a request for the money, to make things easier, I noticed that I had a " payment '' due for the online tea purchase. I was annoyed that the ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 14, 2017 - I recently set up an account on VENMO and have done a couple of small transactions between $ - $100.00. Then two days ago, i had a payment that was being sent to me for $2800.00. I accepted the payment and attempted to transfer the funds, but then received an email from VENMO that said the following " Your Venmo account has been suspended due to recent activity that appears to be a violation of our User Agreement. If you would like to reactivate your account, please reply to this email with a picture of your unexpired US government issued photo identification to begin the review. '' I h... |
PayPal Holdings, Inc. Money transfers fraud or scam January 5, 2017 - Hello, On - - I won a bid on eBay and purchased a - fanny pack through Paypal in the amount of $300.00 plus $9.00 shipping, total $310.00. I was very satisfied with my purchase until the clamp broke. I sent the fanny pack back to - for repair which took over a month to evaluate. - sent the fanny pack back along with the letter that I submitted to Papyal in a dispute I thought I opened on - -. The letter stated that - was n't able to fix my fanny pack because they only service products from - or authorized distributors. Now at this point I 'm confused so I calle... |
PayPal Holdings, Inc. Money transfers fraud or scam November 22, 2016 - I purchased a service using PayPal for $290.00. The seller instructed me to send the payment through the Friends and Family gift method to avoid paying transaction fees. The seller then disappeared and never completed the service. I noticed his PayPal account is unverified and also uses a fake name " - ''. I opened up a claim with PayPal, and they said that they can not do anything about the dispute if its the Friends and Family gift transaction. They said I can try to chargeback through my bank. However, some of the funds for the transaction were paid for using my PayPal Balance. They sa... |
PayPal Holdings, Inc. Money transfers fraud or scam November 7, 2016 - I have a Paypal account that I have used for over 10 years primarily to make purchases. On - -, 2016 my Paypal account was frozen with the message, " Your account access has been limited for the following reason ( s ) : - -, 2016 : We would like to learn more about some of your recent transactions. '' I called Paypal and spoke with -, who told me that she could give me no information other than that my account was frozen for 180 days. My issue was escalated to -. He told me that the account was frozen and the money was being held to deal with any potential disputes with my ac... |
PayPal Holdings, Inc. Money transfers fraud or scam November 7, 2016 - Website transaction to purchase a laptop computer. Website credit card transaction failed, so operator provided Paypal link which was made debiting a - credit card. The website is bogus and no product was shipped. Paypal classifies this as NOT a transaction for a product or service and will not provide dispute resolution. This website still exists more than - weeks later and these people are still taking victims ' money and Paypal is providing them the means to do it. I have screenshots of the transactions and made a copy of their website at www.crazifire.com for reference. Paypal ... |
PayPal Holdings, Inc. Money transfers fraud or scam October 30, 2016 - I was befriended by - from - and over the period of - mos from -/-/- to -/-/- I loaned him $5000.00 -. He agreed to pay me back but still has not. I contacted him again last week asking him to pay me back and he now refuses.... |
PayPal Holdings, Inc. Money transfers fraud or scam October 17, 2016 - i sent $30.00 USD to someone to pay for art over paypal. Previously, they have sent the art, however this time it has been over 30 days, i have tried contacting this person, and they keep putting me off.... |
PayPal Holdings, Inc. Prepaid card fraud or scam October 13, 2016 - Paypal offers the use of PayPal MyCash which allows consumers to add money which can be transferred to the holder 's PayPal Account. Within the past few weeks, it appears everybody is having issues getting these cards to work. Paypal will not admit there is anything wrong either.... |
PayPal Holdings, Inc. Money transfers fraud or scam September 23, 2016 - Pay Pal fraudulently withholding my funds after randomly closing my account without explanations.... |
PayPal Holdings, Inc. Money transfers fraud or scam September 23, 2016 - pay pal randomly closed my account and withholding my funds. When asked they would not give any answer why account is not completely closed. I do not want my account and financial information to be available for everybody to see.... |
PayPal Holdings, Inc. Money transfers fraud or scam September 23, 2016 - A few months ago I purchased some In-Game items on a server that I played on for in game items. and just recently the game has been taken down and all of my items have been lost. and I am overall requesting for a refund to my paypal account by the owner of this game.... |
PayPal Holdings, Inc. Money transfers fraud or scam September 23, 2016 - I wanted to purchase a video game add-on from a seller on a website forum. We agreed to make the transaction through Paypal and once the money was received the seller was not responsive. He constantly avoided any questions I had. Overall, the whole deal was a scam. I am sure the seller has done this to many other unaware buyers. The overall amount lost was - - I would at the very least like the CFPB to contact this individual to make him stop scamming.... |
PayPal Holdings, Inc. Money transfers fraud or scam September 17, 2016 - This guy promised to give me my items for - -. I gave him the money, waited a few days for the items to come. I never receive anything, its been like 6 days and he has n't sent me any items of any sorts ...... |
PayPal Holdings, Inc. Money transfers fraud or scam September 12, 2016 - On - -, 2016, several fraudulent charges were made against my Paypal account. After working with Paypal I was able to get - of them reversed, however the largest one, a personal charge issued to a man apparently located in -, was ruled against me. This was communicated to me with vague language and no explanation, and when I tried to find out way I was told that because I 'd informed my bank that these charges were fraudulent and my bank had ruled in my favor, Paypal had opted instead to stop trying to charge my bank and instead charged my Paypal account directly. I know noone in -... |
PayPal Holdings, Inc. Money transfers fraud or scam September 7, 2016 - A buyer started a fraudulent dispute wanting his money back. He was supposed to return the item he purchased for $2800.00 before PayPal refunded the money. The buyer then returned a cheap $75.00 item and PayPal returned the $2800.00 to him. I started a complaint with PayPal and they requested among other things an internet fraud report ( FBI ), photographs of the piece sent and the piece returned, a professional appraisal of the item received and the item sent etc. After I provided all the paperwork requested, I spoke with a PayPal representative and was assured she would look into it. P... |
PayPal Holdings, Inc. Money transfers fraud or scam August 25, 2016 - I paid - - of - - - $7000.00 to develop a computer/tablet/phone app and never received it. I was told by Paypal reps that i was covered under their Buyer Protection Policy so I disputed all - separate transactions with Paypal. After the disputes were filed, Paypal declined them and refuses to help me get my money back.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 22, 2016 - I received a $2000.00 payment via Venmo. I saw the amount clear into my Venmo account and had a balance reflecting the payment. Upon attempting to transfer the money to my bank account, the transfer was cancelled and Venmo informed me that because the person who paid me was a scammer, I had no claim to the money and they would not transfer the any amount of money to my bank. I contacted them trying to understand how it is possible to simply erase $2000.00 from my account without compensating me for anything and they ultimately responded with " The person who paid you used stolen funds, th... |
PayPal Holdings, Inc. Money transfers fraud or scam August 19, 2016 - Hi, We will file - complaints, this one is to Paypal, and a - one will go to - -. A friend of mine just lost her husband on -/-/2016, and then she and her young daughters ( - ) was ready to sell the piano in the house for financial purpose. They put the ad on line and someone ( named - - ) called in and agreed on buying the piano per asked price. The next day, an email in the title of Paypal, with Paypal logo and email address, came to my friend saying a secured payment has been made but will be on hold until payment of $600.00 to be paid to the transport company... |
PayPal Holdings, Inc. Money transfers fraud or scam August 15, 2016 - Pay pall refunded money to the person even after I reported, that it was nothing wrong with an item. When I protested it, they told me that the buyer will return the product. The buyer returned empty box, now I do not have the product and the money.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 10, 2016 - I had transferred money thru paypal to purchase an item for $200.00. The seller never sent the item, it 's almost been a month and item never received... |
PayPal Holdings, Inc. Money transfers fraud or scam August 7, 2016 - A guy was offering a service for a game. It turned out to be a scam after he had a buddy and myself send him money on paypal thru the friends and family way. But once he received the payment he stopped communications but has contacted others during this time. Have all the proof from the conversation and also have my buddies from them talking at the same time as he was avoiding me.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 6, 2016 - This guy is a hacker who has done illegal things i contacted him asking if he could get me items for - $ ( not illegal ) in a game on steam he said sure i gave him the items i wanted sent the money then he blocked me and i ca n't refund it or chargeback or anything... |
PayPal Holdings, Inc. Money transfers fraud or scam August 6, 2016 - Paypal charged me $20.00 for a fraudulent charge back initiated by a 3rd party, i which I do nothing to do with.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 5, 2016 - I was almost victimized by a company because they made the assumption that I would be a regular user of their services. Many, ( especially web sites ) businesses use this underhanded tactic to steal money from unsuspecting people. I think that something should be done to stop these companies from preying on people. I used the services of - one time in - of this year and I paid them $19.00 for their services. They turned around and charged me for a month 's fee in -, ( $22.00 in - ( the same day ), however, I used PayPal, and somehow PayPal neglected to pay them any more money u... |
PayPal Holdings, Inc. Money transfers fraud or scam August 4, 2016 - I got the buyer, who purchased an item from my website via Paypal. I 've sent him his purchase and provided with tracking number, item was delivered to him. He opened a claim, stating, that he 's got an empty box. The thing is, that I have the receipt from the USPS that shows, that the package was - - oz, which is obviously not the weight for an empty box. I 'm not sure whether the buyer stole it or somebody on the - custom ( the buyer is from - ), but as a result I 've lost both my item and my money. Because Paypal closed the case in buyers favor ( he gave them a sort of the polic... |
PayPal Holdings, Inc. Money transfers fraud or scam July 30, 2016 - This guy I found online on - I found a gaming account I would like to buy, so I messaged him and asked him I would like to buy the account from him. He told me to send $200.00 via PayPal as friends and family personal payment. After he received the money, he constantly told to wait. But since yesterday he blocked my number and on -. He now took $200.00 of my PayPal money and I have no way of contacting to give me my money back. The transaction occurred on -/-/- and -/-/2016. The payment was separate for $100.00 and $99.00 I had to pay $1.00 fee for sending. Please help.... |
PayPal Holdings, Inc. Money transfers fraud or scam July 25, 2016 - Pay Pall fraudulently returned funds from my account. They never informed about the transfer.... |
PayPal Holdings, Inc. Money transfers fraud or scam July 9, 2016 - I ordered a table top game from - and the person never sent the English version of the rules and charts that he promised.... |
PayPal Holdings, Inc. Money transfers fraud or scam July 6, 2016 - - - I sent my daughter - dollars through my PayPal to hers. I did this while on the phone with her and she immediately received an email confirming I had sent - dollars per PayPal. I assumed everything was fine since she got this email. - -, 2016 she calls me and has n't received this money in her PayPal account so I went online to check what my transactions looked like. I found that this money was sent to a - - PayPal account. called PayPal immediately and their response was it happens all the time because I used her telephone number to send the money and this - -... |
PayPal Holdings, Inc. Money transfers fraud or scam June 21, 2016 - I found an ad on - for tickets to a basketball game that were very cheap. The seller asked that I pay using Paypal and that they would send me the tickets electronically. Since I knew Paypal to have guarantees against fraud I went ahead and sent the money via their mobile app. No tickets were forthcoming. It turns out that the scammer asked me to use Paypal 's " send to friends and family '' payment option which does n't offer said fraud guarantees something that is n't noted in the sending money process.... |
PayPal Holdings, Inc. Money transfers fraud or scam June 19, 2016 - On -/-/16, I sold - wristbands on eBay for the - - - - -, scheduled for -/-/--/-/2016. In my eBay post to sell the wristbands, I said, " This is for - unregistered wristbands and a free day parking pass. '' Following the end of the auction, I shipped both wristbands faster than I promised ( two days instead of seven ) to the buyer via -. I messaged the buyer first via eBay and then her personal email to watch for the package to arrive so she could sign for it. She indicated she was at the - - and would n't be home for another week. The buyer requeste... |
PayPal Holdings, Inc. Money transfers fraud or scam June 15, 2016 - Paypal has participated in a person scamming me and is refusing to give me my money on another sale i made... |
PayPal Holdings, Inc. Money transfers fraud or scam June 3, 2016 - On - - a request was made for funds to transferred to a recipient via PayPal. That was accepted and the two minutes later canceled by the recipient. The funds were still drawn from the - - account on - -. I the sender contacted PayPal on - - to also cancel the transaction. A service representative informed me that since the recipient was the - to cancel the transaction, the funds would still be drawn and would reject automatically from her PayPal account and would be refunded back into my PayPal account in - to - business days. After the - business day I cal... |
PayPal Holdings, Inc. Money transfers fraud or scam June 3, 2016 - I submitted a request to transfer funds from my Paypal account to another person 's Paypal account on -/-/2016. On -/-/2016 I received a notification from Paypal that the funds were transferred. I contacted Paypal on - to ask why it took 7.5 weeks and I was never notified they were holding the funds. The rep apologized, said that was not their practice but could not explain why this would occur and suggested I send an e-mail to their Compliance Department. I did. No response. I called on - and -, with each rep saying I should have been notified and would look into it. I ca... |
PayPal Holdings, Inc. Money transfers fraud or scam May 29, 2016 - I received some amount on my PayPal account. At first they claimed that money was fraudlent activity so they requested that I provide a copy of the utility bills, telephone number, bank statements, and source of the funds so that they could validate my account. They have declined to read and to read the information which I provided. They have closed my account and claimed that the case can not be appealed. The sender has sent an email to them explaining the purpose of the transaction but they have not changed their decision.... |
PayPal Holdings, Inc. Prepaid card fraud or scam May 19, 2016 - Paypal credit opened a account in my name. I did not tell them to open the account. They told a company called - sent them a bill and Paypal sent bill to me. Paypal is refusing to give info I need for police report. They keep sending me to other people. They will not take a fax from me with info they asked for. They will not take my info over the phone.... |
PayPal Holdings, Inc. Money transfers fraud or scam May 5, 2016 - Someone created a secondary bank account in my PayPal account. For nearly a year and a half, this person has been syphoning money in small increments to avoid detection from my PayPal account to his/her - account for a total of - dollars. I attempted to resolve it with PayPal and after offering to tally up the total and refund the money, they called days later revoking that offer and giving me - dollars saying that LEGALLY they could only go back six months. I was legally advised to contact you all in order to weigh my options on how to get my money back. I 'm a - that was heavily ... |
PayPal Holdings, Inc. Money transfers fraud or scam April 26, 2016 - This company if refusing to refund my money for - charges that i tried to dispute a year ago because the product i received was fake and used. - of the charges are international charges and - is - from new york. - charge is on - - 2015. - is - - 2015. Those are the - international charges and the other - is from flight new York for $410.00 and some change. They trying to say I 'm pass the - day mark which is n't true when i initially filed the dispute they did n't include all the charges and they disputed it as unauthorized which a supervisor told me is... |
PayPal Holdings, Inc. Money transfers fraud or scam April 21, 2016 - I used Ebay to buy an item. I never received and email seller. Item never shipped per -. I called them to confirm. Seller stated item came back to him damaged but never wrote me. By the time I wrote him I had to buy item locally. I submitted a complaint via their site weeks ago to PayPal. I called after some time passed and was told I would be refunded on -. Never happened. I tried calling twice - both - and - - and sat listening to a recording looop over and over telling me to go to their site for " claims '' The Claims portion of the site tells you NO INFO. the text is tiny and i... |
PayPal Holdings, Inc. Money transfers fraud or scam April 17, 2016 - In - 2016 I sought to make a purchase on EBay. I agreed to purchase an item through, what is called, a - auction. Unknown to me, all charges associated with the purchase, MUST be included in the - price, which was, $640.00. After I agreed to purchase the item, and paid the $640.00, the seller informed me, via messages I have already submitted copies to Paypal of, that I had to pay an additional $120.00. Not for the item itself, but as a " core charge '' and a shipping label for something I did n't even agree to send back. After confirming with EBay, that this was fraud, I went t... |
PayPal Holdings, Inc. Money transfers fraud or scam April 2, 2016 - I bought something virtual over the internet and paid via paypal gift. The person said he sent it and disappeared. ... |
PayPal Holdings, Inc. Money transfers fraud or scam March 10, 2016 - On my birthday i received money to buy a playstation. When looking for a seller i came across a guy who was selling one for - . I sent him money and i waited a week for shipping and then he told me that the money transaction was messed up but it was n't i was confused for a while. Then one day he told me that i was dumb and he already spent my money. ... |
PayPal Holdings, Inc. Money transfers fraud or scam March 7, 2016 - SENT THE PERSON PAYPAL FOR A PRODUCT AND THEY SCAMED ME ... |
PayPal Holdings, Inc. Money transfers fraud or scam February 4, 2016 - I was told by a person claiming to be - - - who claimed to work for - that I needed to purchase anti-hacking software from -.I sent them $250.00, but never recieved the activation code for the software. ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 22, 2016 - I got scammed when buying a - in - of Legends, which is boosting from platinum - to diamond -. The seller asked me to send to money through friend/family. Now he never reply a single message from me through -. ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 22, 2016 - I believe paypal is scamming me. A few months ago I made some purchases on ebay and used PayPal to purchase items. After quite a few purchases I started receiving bills in the mail from PayPal for paypal credit. I did not sign up for this service and expressed that to them but all they would do is cancel the service. My bills from them are stacking up. Please help me. ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 12, 2016 - Your recipient should have the money by - -, 2015. Paid withPayPal CreditMake a PayPal Credit paymentShip to- - - - - - -, GA -United StatesTransaction - Seller info- -- - Amount $780.00 Fee $0.00 Total $780.00 See details on classic site ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 5, 2016 - Hello, My name is - -. I am the owner of -. I recently started this company selling goods on -. I use PayPal to pay for my transactions with suppliers -. I do this primarily because of the protection that PayPal provides to the buyer against fraud. I recently had my first experience where I needed this service and it seems that this service is actually Seller protection and not Buyer protection. Here is my story : I was running very low on a product that I sell ; my normal supplier went out of business so I needed another supplier quickly. There were no suppliers of this item o... |
PayPal Holdings, Inc. Money transfers fraud or scam January 2, 2016 - I have a Bank Account, and a Credit Card, registered with PayPal. Pay Pal will not let me remove my Bank Account from their system due to " pending transactions '' even though I have had NO transactions in over 100 days. ... |
PayPal Holdings, Inc. Money transfers fraud or scam January 2, 2016 - Wanted to trade money for an online game but the other persons did n't hold up thier end of the bargain and took my money ... |
PayPal Holdings, Inc. Prepaid card fraud or scam December 30, 2015 - Well, i have been with Paypal for some years now. However, i have being charged for things i did not authorized. nevertheless, i was scammed with paypal and they seems not to do anything when i brought the issue to them. They are charging me bills for paypal credit and somehow sellers account that i never had or used. Therefore, i want my funds be refunded because when i tried to contact them again, my whole account changed to - meaning that i can not use my account along with the money in it because i dont understand or speak -. - on the other hand, is a fraudulent organization tha... |
PayPal Holdings, Inc. Money transfers fraud or scam December 19, 2015 - PayPal signed me up without my knowledge or consent for a FRAUDULENT " line of credit '' of $500.00 and defaulted my Ebay payments so that I payed by this line of credit when I actually wanted to pay using my credit card. I made a purchase on Ebay on -/-/2015 and was by default " steered '' to pay by Pay Pal credit. I contacted them immediatly and asked to pay by credit card and they said, " They could not take a credit card payment over the phone '' and made me mail them a check! I cancelled the line of credit, that I never opened with them in the first place, and then closed my Pay P... |