PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Fraud or scam Rhode Island

I used Ebay to buy an item. I never received and email seller. Item never shipped per -. I called them to confirm. Seller stated item came back to him damaged but never wrote me. By the time I wrote him I had to buy item locally. I submitted a complaint via their site weeks ago to PayPal. I called after some time passed and was told I would be refunded on -. Never happened. I tried calling twice - both - and - - and sat listening to a recording looop over and over telling me to go to their site for " claims '' The Claims portion of the site tells you NO INFO. the text is tiny and is basically a run around. PayPal states " they have your back '' and seem not too. All they have to do is call - or track the ship # the shipper gave. It NEVER LEFT the building. It never was returned " damaged ''. My money is in limbo for over a month.


Description : Shopping Cart Item Total : $15.00 - Sales Tax : Shipping : $6.00 - Seller discount or charges : $0.00 USD Total amount : - $22.00 - Fee amount : $0.00 - Net amount : - $22.00 - Date : - -, 2016 Time : - - Status : Completed Shipping Address : I took this out for complaint transfer to CFPB! United States Confirmed Help Payment To : - - - The recipient of this payment is Verified ) Seller 's ID : phin-rich Seller 's Email : -- - Type : PayPal Funds Funding Source : $22.00 - - PayPal Account Tracking Number : - Help Carrier : - Order Status : Shipped ( - -, 2016 )

PayPal Holdings, Inc. customer in Rhode Island
Apr 21, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

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