PayPal Holdings, Inc. Money Transfers Complaint

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Fraud or scam California

Hi, We will file - complaints, this one is to Paypal, and a - one will go to - -. A friend of mine just lost her husband on -/-/2016, and then she and her young daughters ( - ) was ready to sell the piano in the house for financial purpose. They put the ad on line and someone ( named - - ) called in and agreed on buying the piano per asked price. The next day, an email in the title of Paypal, with Paypal logo and email address, came to my friend saying a secured payment has been made but will be on hold until payment of $600.00 to be paid to the transport company thru - -. My friend sent the money by going to the nearest - counter, and then another email in Paypal title came in saying the transaction is moving forward, but will need to pay government tax in the mount of $520.00. My friend felt very odd and get in touch with both Paypal and - - by calling in, and was told this must be an online fraudulence, and the money has been taken leaving the customers of these - companies unprotected. They can not do anything but just gave out a case number. In this case, both Paypal and - - have been used by the criminals, and their creditability and reputation are stained. Paypal and - - must do something to patch the holes in their business model to keep their customers from further losses.