PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Fraud or scam California

Paypal recently gave me a credit line of, I believe, $600.00. I have no intention of using it, but I suppose it 's okay to have. I recently ordered tea online for $16.00. I knew that I had a balance - I even checked it - of $17.00, not credit but actual funds I had leftover for some reason and so I used my Paypal account to pay for the order. More recently a friend paid me back for dinner and drinks a week or so ago. In attempting to send them a request for the money, to make things easier, I noticed that I had a " payment '' due for the online tea purchase. I was annoyed that the $17.00 balance had n't been used. Instead, Paypal chose to apply their credit line to the order, something I was never asked about or approved.


I had noticed it I made a mental note to address it but I apparently waited too long. Now, in attempting to call the bank that supposedly handles the credit line, because it is n't Paypal proper, I get a run around as a recorded voice verified that I was human with two super basic questions and then informed me that I could call back in 24 hours. I then attempted to call Paypal only to be told that " the current wait time is ... one hour and four minutes. '' This is another predatory bank stealing " late fees. '' I intend to contact a human operator, have them rescind the charge and then close out my credit line and Paypal card. I do n't need this.

PayPal Holdings, Inc. customer in California
Jan 20, 2017

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Consumer disputes how PayPal Holdings, Inc. handled their complaint

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