Review and analysis of over 199 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 199 official complaints related to Delinquent account. Out of the 199 consumer complaints against GE Capital Retail, 19% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 31% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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GE Capital Retail Credit card delinquent account September 15, 2015 - My problem started in - 2013 when I had a credit card issued by Synchrony Bank and I had stopped getting monthly bills from them, at this point I was unable to login online, or contact anyone through their customer service line, because they stated that I had passed away. Now as you may or may not know I am writing this so therefore have not passed away, and am very much alive. I 'm left unsure of where to turn with my problem and thought that maybe it would eventually go away. Now I 'm stuck with a credit card that was Charged-Off due to non-payment, which they would n't take. Due to this ... |
GE Capital Retail Credit card delinquent account September 4, 2015 - Paypal has reported me late and I have made payments. They also call all the time. They bother me by calling over and over again. I have been a victim of ID theft and house fire and I need time to get back on my feet. ... |
GE Capital Retail Credit card delinquent account July 20, 2015 - Obtained Credit Card from Lowes to purchase Washer & Dryer. Credit Card turned out being a Synchrony Bank Card. Original Balance at time of purchase was $1500.00. Since - 2014 I 've paid $1100.00. Synchrony Bank is still showing a balance of $1400.00. I have paid more than the minimum payment each month. They count payments as late even though I have paid ahead each month and have paid more than the minumum, and hit me with an additional late fee each month. In adddition they have reported my account as late to the credit bureaus. I 'm sure that I 'm not the only - they are doing t... |
GE Capital Retail Credit card delinquent account July 18, 2015 - When I went to - to make a purchase I was asked to apply for their visa card to get a discount on my purchases. 3 months later ( - - 2015 ) I get a call from a collection agency telling me I owe a balance that I have not paid and they have put my Delinquent '' account in collections. I was shocked because I always pay my full balance as soon as I get my statements. In this case I never got even one statement from this company. They told me the address they sent it to and it was not my address. It turns out that the bank handling the card Synchrony Bank '' had made a mistake and sent... |
GE Capital Retail Credit card delinquent account July 15, 2015 - There was a small charge on my Banana Republic Credit Card that I never received a bill or a statement for and was reported as a hit to my credit score. When I finally received notice that I was severely overdue and had been reported, I paid the charge in full and cancelled the card. I work hard to maintain my credit score and do not want it to be damaged because of a charge I was never properly informed of. The delinquent amount was for less that $50.00. ... |
GE Capital Retail Credit card delinquent account July 10, 2015 - Last year I was referred to Care Credit and apply for a credit care to be able to pay for my sons dentist bill.No one advised me of the high fees that were actually tied to the loan and I never heard anything from care credit so I really was not sure what more I had to do besides received the credit card and use it to pay a Dr bill. I never actually received any kind of credit card agreements and pretty much relied on the dentist to advise me what steps to take once the service was given and they stated to pay the bill once i received teh statements. ... |
GE Capital Retail Credit card delinquent account July 8, 2015 - Last - I opened my - account with -, I was told that if I opened up a store card ( credit card ) through synchrony bank that I would get a discount. So I got my discount on my - purchase and my only purchase on the store card. Well the lawn mower tires that I bought were not the right size so I sent them back to - and got a 100 % refund which I have been told by - at least - times which was supposed to take the balance off the card. I have made no other purchases with the - store card which I have confirmed by - but yet in - Synchrony bank said I had a balance of ... |
GE Capital Retail Credit card delinquent account July 6, 2015 - I have some issues regarding my Amazon Store Card account, I was hoping that someone would help clear-up : In -/-/- after using the same password when logging into my online account since I first opened my account, my password no longer worked. I called customer service about this so I could make a payment, they said they had my bank account info and would process a payment. I also asked for a replacement card at that time. Unbeknownst to me, my -/-/- payment which I made online had not been credited! Then later in -/-/-, I received a letter that said my account was delinquent, ... |
GE Capital Retail Credit card delinquent account June 30, 2015 - Company continues to report incorrect and incomplete information despite multiple notifications of error. Company lists account as a charge-off, closed by credit grantor, although debt was discharged via bankruptcy in - 2013. Have contacted Consumer Reporting Agencies following instructions on their websites, twice via certified mail, and supplied supporting documentation. Also contacted this creditor directly via certified mail. The company also sold the account to a collection agency AFTER the bankruptcy. This company and/or its representatives continued contacting me via personal and wor... |
GE Capital Retail Credit card delinquent account June 15, 2015 - I opened a lowes credit card and my account get sold to a collection company. When I called lowes to pay my bill they told me to call the collection compary witch I did so and the collection compary told me that I no longer own them for this account and if should not be on my credit reports any more. But lowes is still reporting that I own the collection company and will not take it off. I sent lowes a letter that the collection company sent me and then still reporting to all credit company that I own them, ... |
GE Capital Retail Credit card delinquent account June 12, 2015 - I used a debt relief agency to pay my debts ( - ) and it was charged off, but still shows up on my credit report. This has been over - years. ... |
GE Capital Retail Credit card delinquent account May 18, 2015 - NOTE : The Card number may not be complete as I did not receive the card at all. Around -/-/- I applied for Old Navy Credit card at a store in - NY. The purchases I made that day we paid through my debit card and was not charged to the new credit card. It was just an application. Early -/-/-, while trying to get a car loan, I was made aware that I have negative reporting by Synchrony indicating Charge off and Late payments. I list below the events that occurred and incorrect management of the account by Synchrony. Upon understanding of the negative reporting I immediately called S... |
GE Capital Retail Credit card delinquent account May 8, 2015 - Synchrony Bank ( Formerly GE Capital Retail Bank ) I 've notice - charge off accounts on my credit file so I have disputed the information with all three credit report agency and they came back verified. I Then contacted Synchrony Bank ( Formerly GE Capital Retail Bank ) and I spoke to a Customer Service Representative named - - she would n't provide me with an employee ID. - - informed me that these synchrony/GEBank accounts do n't have any information on them that it was all sent to a collection agency. How did they investigate these accounts with the credit report agents with... |
GE Capital Retail Credit card delinquent account May 6, 2015 - I received - phone calls today between the hours of - and - from Synchrony bank in regards to a debt on my account. I was not award of the debt owed as they had an old e-mail address and I elected not to receive paper payments. ( I only used the card - and must have forgotten that I did not sign up for autopay on the account ). I picked up on the - attempt at - and paid the bill and updated my email address. When I asked if I could request not to be called as frequently next time I was told that they can not control the amount of times I am called as the account is called via... |
GE Capital Retail Credit card delinquent account April 13, 2015 - this account was to be deleted from my credit report as charges was unauthorized and today -/-/- still showing on my credit report - - I was told than in less than one month charges were to be deleted from the credit bureaussynchrony bank/lowesSYNCHRONY BANK/LOWES- .... $2300.00 as of -/-/-Closed. $2300.00 written off. $550.00 past due as of -/-/- - - - FL - - -Address identification number-Sold to-TypeCharge CardTermsNACredit limit or original amountNot reportedHigh balance $ - payment $ -Recent payment $ -Date of -/-/- -/-... |
GE Capital Retail Credit card delinquent account April 12, 2015 - Wal-Mart / Synchrony Bank is reporting a - balance chargeoff on my credit report when, in essence, the account was never paid late. Moreover, they have put the account $280.00 over my initial credit limit of $400.00 which is lunacy. Finally, the company STILL has not made me whole after CFPB found Synchrony Bank ( the owner of my account ) /GECRB to have illegally offered credit card protection products. It should be noted that I currently have a TCPA complaint filed against - - -, the current collection agency assigned to this account. This is still in litigation. ... |
GE Capital Retail Credit card delinquent account March 26, 2015 - In -/-/- I visited my dentist office to take care of what I thought would be a quick simple procedure. By the time I left I was sold a GE Care Credit Card with a $ 6.5K limit and up sold dental services which, looking back now, were clearly not needed. Young and naive, I did n't know any better and certainly did n't understand the racket I would be subjected to years to come. This credit card charged-off around -/-/- because I was unable to keep up with the terms and conditions of the agreement ( Truth in Lending ), which was not presented to me. The payments I made were primarily ap... |
GE Capital Retail Credit card delinquent account March 26, 2015 - I purchased eyeware using my carecredit account -/-/-. I always use autopay to pay my credit card bills but in -/-/- I changed to a credit union. I entered the new account information provided to me by the credit union on the carecredit.com website. The next month, -, I get a bill stating I was past due. I called care credit and they said that they were trying to access my old - account. I explained that I had changed it on the website, Customer service said it would take at least a pay period for this to take place on AutoPay. I manually paid a - time payment on the website... |