GE Capital Retail Credit card department,
Company continues to report incorrect and incomplete information despite multiple notifications of error. Company lists account as a charge-off, closed by credit grantor, although debt was discharged via bankruptcy in - 2013. Have contacted Consumer Reporting Agencies following instructions on their websites, twice via certified mail, and supplied supporting documentation. Also contacted this creditor directly via certified mail. The company also sold the account to a collection agency AFTER the bankruptcy. This company and/or its representatives continued contacting me via personal and work phone long after being informed of bankruptcy. Requesting company to immediately report account correctly as discharged in bankruptcy, with no balance due as of the discharge date.
GE Capital Retail customer in California
Jun 30, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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