GE Capital Retail Credit Card Complaint

Delinquent account

GE Capital Retail Credit card department,

Delinquent account California

Company continues to report incorrect and incomplete information despite multiple notifications of error. Company lists account as a charge-off, closed by credit grantor, although debt was discharged via bankruptcy in - 2013. Have contacted Consumer Reporting Agencies following instructions on their websites, twice via certified mail, and supplied supporting documentation. Also contacted this creditor directly via certified mail. The company also sold the account to a collection agency AFTER the bankruptcy. This company and/or its representatives continued contacting me via personal and work phone long after being informed of bankruptcy. Requesting company to immediately report account correctly as discharged in bankruptcy, with no balance due as of the discharge date.

GE Capital Retail customer in California
Jun 30, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Consumer disputes how GE Capital Retail handled their complaint

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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