GE Capital Retail Credit Card Complaint

GE Capital Retail Credit card department,

Delinquent account North Carolina

Last - I opened my - account with -, I was told that if I opened up a store card ( credit card ) through synchrony bank that I would get a discount. So I got my discount on my - purchase and my only purchase on the store card. Well the lawn mower tires that I bought were not the right size so I sent them back to - and got a 100 % refund which I have been told by - at least - times which was supposed to take the balance off the card. I have made no other purchases with the - store card which I have confirmed by - but yet in - Synchrony bank said I had a balance of $3.00, I did not get a billing statement for $3.00. I did get a bill in -/-/- for a bill around - dollars which confused my wife who called - shortly thereafter. - told my wife to disregard the bill because there was n't any balance on he account and no purchases have been made. On - - me and my wife entered a - - dealership eager to buy the motorcycle that we have been wanting to get for more than 4 years only to find out that my credit was shot due to unknown reasons. We came home that night and I pulled my credit report and it showed that - has been showing my account late since last -. When I called them on - - - told me that they I have no idea what the charge is on the account because all money was refunded back to the credit card and no other purchases were made. They then transferred me to synchrony bank collections who told me that I had to write a dispute letter because my account balance in -/-/- was $3.00 and has been delinquent ever since I asked them what purchase was made and they said they could not tell me and did not know. That is when I decided to contact you through this letter.