Review and analysis of over 22 complaints against Barclays PLC
Barclays PLC consumers have reported over 22 official complaints related to Billing statement. Out of the 22 consumer complaints against Barclays PLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Barclays PLC Credit card billing statement April 6, 2017 - I have already submitted a complaint on Barclaycard to you in reference to a credit line reduction and the fact that the did not want to credit a - payment made in -/-/- to the -/-/- due out. Only one of those two were resolved that being as they quoted as a goodwill gesture they would apply it to be credited to the -/-/- payment. As I stated to you in my previous complaint they do this and get away with it so that they can increase the monthly due and the interest rate goes up. I have attached both the -/-/- statement and now the new billing for -/-/- please note t... |
Barclays PLC Credit card billing statement January 20, 2017 - I received my credit card bill with a non cash advanced interest charge. I contacted the card company at - on -/-/- and spoke to -. She stated the system was down and could not help me and to try after lunch. I called back at - CST The system was still down. I called back today -/-/- at - the automated system said the system was down. I searched to find a non - # I called - and got a live person, -. - stated that the system was down being updated. I told him I was skeptical and wanted to close my account if I could not get an answer. He stated to call back ... |
Barclays PLC Credit card billing statement December 24, 2016 - At the beginning of this year I pulled my credit report and I saw a closed credit account from Barclays Bank. But in my knowledge I never applied for any credit card from this bank. I never received a collection call. When I called their customer service they have advised me to make a payment of - dollar for the settlement of the account as I told them this is not my account and I have never received any statements. Then the representative took my email addres, my home address and my phone number and processed a payment through my debit card. After that the representatives emailed me a bunc... |
Barclays PLC Credit card billing statement December 14, 2016 - On -/-/-, I encountered a rough forced sale in -. I reported to the credit card service and revoked authorization on the same transaction day. I was assured by the card service personnel that he would take care of it. As soon as I got back to the U.S. and received a package without returning address, I reported to the card service. On -/-/-, the charge was credited back to my account. On -/-/-, I asked the car company to help return the shipped package without returning address and valid phone number. On -/-/-, Barclaycard Bank card service confirm... |
Barclays PLC Credit card billing statement November 17, 2016 - I feel like my credit card is double-billing me. I pay off a balance several times a week and since they are so slow to post transactions, or post them in posted and temporary transactions at the same time, it is confusing. Then I 'll sign on later that week and see that there are new charges that I think I 've already paid for! I 'd like you to look into their accounting practices.... |
Barclays PLC Credit card billing statement October 19, 2016 - I reported irregularities in interest charges and incorrect " payments received '' that Barclay labeled as " Purchases '' to the credit card company 2 months ago, as a result of seeing an error on my - -, 2016 billing statement. This tatemet erroneously states I made over $1000.00 in purchases but does not show vendor. It also shows Barclay removing - my payments made back in - citing " the funds did n't go through ''. I notified my back -, called a Barclay representative to conduct a 3way call on 3 different occasions to verify the validity of all my payments made and I am st... |
Barclays PLC Credit card billing statement September 27, 2016 - I signed up for the credit card offered through the website - when I was looking for airfares and was approved. Sadly though my experience with the credit card has been awful. Trying to pay my credit card statement was awful. I have been using - and - - cards for years and have never had a single issue with payments or connecting with banks for online payments. When I attempted to connect the bank account I would be using for payments the master card website showed the wellsfargo account as an option for payments. It appeared that I was able to connected - - checking account ... |
Barclays PLC Credit card billing statement September 15, 2016 - I paid off complete balance on my Juniper credit card and then they added $77.00 worth of fees after I paid. This was not a balance transfer which they claim.... |
Barclays PLC Credit card billing statement August 18, 2016 - I have monthly and yearly subscription and some I do n't even remember. So to protect myself, I report a stolen credit card. I received the new card from Barclay Card and to be safe I moved my monthly subscription to - -. As now, I have a charge from - that I did not authorized this charge and I called Barclay for the second time. They told me that as long that I did not cancel my subscription, the merchant will update with my new CCS ... and I can not get on hold with -. The big issue that I have with Barclay card is if there is a dispute is between me and the merchant, not wit... |
Barclays PLC Credit card billing statement August 17, 2016 - I have a upromise - issued by Barclay 's bank. They have locked me out of the account and will not provide statements or information to manage the debt. They are demanding documents I do not have to prove my identity. I have made payments by blindly sending them to the payments address hoping not to be late.... |
Barclays PLC Credit card billing statement July 4, 2016 - Barclaycard credit card company allowed a fraudulent charge to remain on my credit card account. I never received anything from the merchant - Please refund my $1000.00 on -/-/15 I 'm requesting resolution from Barclaycard Thank you... |
Barclays PLC Credit card billing statement June 26, 2016 - My Barclasys JetBlue credit card is not counting credits ( returns ) that came in after statement closed but before payment for that statement is due against the total balance that is due. Every other bank and credit card that I have used ( all major banks and credit cards ) count the credit toward the current balance due. I feel like this is a bigger issue where they could be hitting customers with - and needs to be addressed by the bank.... |
Barclays PLC Credit card billing statement June 21, 2016 - - - - has moved my credit card to - WITH BARCLAyCARD. I filed a complaint with - - and they referred me to - stating all statement and information has been changed over to Barclay. When I contact Barclay they say they only have records as of -/-/- when they merged and they refer me back -. I am stuck in the middle I need my credit card statement From - - thru - -. I was paperless with -. I do n't know what to do and this is not fare and I am being sent back and forth and no one is helping me.... |
Barclays PLC Credit card billing statement June 3, 2016 - Around -/-/16 I recieved a Barclay card and immediately started making purchases on the card raising my balance to about $1300.00. Next thing I know my credit score dropped around - points, when I went to see why I found that Barclay had reported to credit agencies that I had a balance of $1300.00 but my payment was n't due for another 3 weeks. When I contact Barclay to find out why, I was told that every purchase made is reported. I immediately paid the card off in full about 3 weeks before the due date and to this day Barclay has not removed that balance from my credit report. B... |
Barclays PLC Credit card billing statement May 25, 2016 - I had a - - - - card, which was my primary credit card, - now uses Barclays/Mastercard. Change over happened at the end of -, - and my - Records vanished. I need my - statements to do my - tax return, they are unavailable for either company. I contacted Barclays in early - ; they said they 'd send me hardcopies but not sign of them. I filed an extension, but I really would like to file. ... |
Barclays PLC Credit card billing statement May 17, 2016 - Hi, I have a credit card account with barclaycard called - - card. I have my payment setup on repeat pay for the " statement balance ''. My last balance was $670.00, which I paid myself on - -. However, barclaycard deducted another $420.00 from my checking account on - -. When I called and complained about the situation, they told me that the repeat pay will deduct " current balance '' up to your statement balance from your account even if you have paid the balance in full. This means they can deduct up to twice the " statement balance '' in - billing cycle. Although... |
Barclays PLC Credit card billing statement March 21, 2016 - On -/-/2016 I did an ATM withdrawal for -.The terminal I used in - AR charged -.That would be a total of -.I did no more withdrawals after that.The same night I called Barclay to report to close the card because an establishment in which I had visited did not secure cards properly.However I have the card in my possession. After this one -, I have been receiving charges of - continuously on my statements.My statement for -/-/-/-/-/- had - ATM CASH ADVANCES of - and CASH ADVANCE FEES.There was also Interest fees on the Continual Incorrect Charges.This made my... |
Barclays PLC Credit card billing statement March 14, 2016 - After faithfully paying this card online and getting statements, I logged myself out.I could n't pay I called in -/-/2015 to pay they said they could n't find my account so they told me to wait until they find out.Before the due date on -/-/-, I called on a Thursday 2 days prior, they could n't take payments on the phone and they could n't reactivate online access due to the credit card being close previously. They said to overnight a payment. By now, I had no mail no email statement either. I didnt have assurance that mail will reach them on time. I was told I was getting LATE fees by ... |
Barclays PLC Credit card billing statement March 11, 2016 - I HAVE A CREDIT CARD FROM BARCLAY BANK. IT IS CALLED AS E-TRA POINTS VISA. THE STATEMENT OF THIS ACCOUNT CLOSE ON - OF EACH MONTH. I DID NOT GET MY LAST MONTH STATEMENT TILL TODAY. I REQUESTED THEM SEVERAL TIMES. BUT I HAVE NO RESULT. THE CUSTOMER SERVICE OF THIS BANK IS HORRIBLE.THEY HAVE NO RESPECT FOR CUSTOMER. THEIR CUSTOMER SERVICE IN - IS VERY BAD. THEY TREATS AMERICAN CUSTOMER LIKE A DIRT. ... |
Barclays PLC Credit card billing statement March 11, 2016 - I HAVE A CREDIT CARD FROM BARCLAY BANK. IT IS CALLED CASH FORWARD MASTER CARD. STATEMENT OF THIS ACCOUNT CLOSE ON - OF EACH MONTH. I DID NOT RECEIVE MY STATEMENT FROM - MONTH. I REQUESTED SEVERAL TIMES BUT TILL TODAY I DID NOT GET. ALTHOUGH I PAID ALL BILL ON TIME. CUSTOMER SERVICE OF THIS BANK IS VERY BAD. THEY HAVE NO RESPECT FOR CUSTOMER & THEY DO NOT CO-OPERATE WITH CUSTOMER. ... |
Barclays PLC Credit card billing statement February 17, 2016 - The first month my first monthly payment was due to my Barclaycard account, I assumed it was an honest mistake that my statement did not arrive to my address and dismissed it.This became an ongoing problem, as I at no point in time chose paperless billing for this account, and confirmed it when I once again called to make an over the phone payment, and have a late fee removed. I thought my mail was being misplaced by my family, and took action to enroll in text alerts in regards to payment due date. To this day I receive absolutely no mobile alerts in regards to my account, and accessing my ac... |
Barclays PLC Credit card billing statement January 27, 2016 - In - -, there were a number of unauthorized uses of my credit card-all to places in - -. A - representative called me in - to ask me about such charges and agreed that they were fraudulent, and that they would be taken off my bill. I paid the bill minus these charges. However, for several months after, these charges kept reappearing, along with penalty and interest fees. Each month I would call and speak with a representative who would acknowledge that I was paying the correct amount, the fraudulent charges and fees would be taken off. No representative knew about my prior ca... |