Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Billing statement New York

I signed up for the credit card offered through the website - when I was looking for airfares and was approved. Sadly though my experience with the credit card has been awful. Trying to pay my credit card statement was awful. I have been using - and - - cards for years and have never had a single issue with payments or connecting with banks for online payments. When I attempted to connect the bank account I would be using for payments the master card website showed the wellsfargo account as an option for payments. It appeared that I was able to connected - - checking account with the - - card online before a payment was due, I was never informed there was an issue, in fact once I attempted to make a payment online ( several days before a payment was due ) - - Card sent me an email to notify me that a payment was pending, then within a few days on - - 2016 I received another email from - Card informing me that payment was received and applied to my credit card. Seemed like everything was ok until today I go online to look


made no attempt to inform me of this and I later contacted - - and their records show no contact from -. I have been using credit card for years and have never had an issue like this and I have a good credit score, I pay my bills, I pay my bills on time. I do n't want my credit score to be affected by their indecent managment and inability to communicate with their clients effectively. And I also do n't want to pay the interest as I do n't think the interest was incurred by fault of myself. I feel like they are trying to take advantage of busy people by making a simple process complicated and they offered little to no help when I called - Card, instead they blamed me that I provided the wrong information. I am sorry to say that once my balance is paid I will be canceling this card and most likely will never apply for a - Card again.