Review and analysis of over 29 complaints against DriveTime
DriveTime consumers have reported over 29 official complaints related to Taking out the loan or lease. Out of the 29 consumer complaints against DriveTime, 17% were disputed by the consumer (i.e. the consumer was not happy with how DriveTime responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against DriveTime resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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DriveTime Consumer Loan taking out the loan or lease March 24, 2017 - The company I bought my car from is Drive Time. This company is constanely saying that i am further and further behind and this evening they called my landlady about my bills, thats it I 'm done with them. I know that from your alerts, that this company is already under a 5 year watch and only 3 years into it. My contract with them says I am to make bi-weekly payments, but ever since the 2nd month of on time payments, they have been requesting more and more payments. I have had to break my payments down to weekly payments, just to get them off my back & they still call!?! They sometimes call f... |
DriveTime Consumer Loan taking out the loan or lease March 9, 2017 - On -/-/- I purchased a -/-/- - Note from DriveTime in -, KS. The Sales Representative - said the " optional '' warranties were cancellable. We stated we did not want them prior to the contract and sale. She did not act to remove the warrantee products that were financed. I should have known better. She gave me the understanding that they were required, despite the optional nature indicated in the contract. This was recorded. There should be a record that we did not want the warranties. Her inclusion of the - products in the contract should not have been done given our mis... |
DriveTime Consumer Loan taking out the loan or lease January 1, 2017 - I purchased a vehicle from the - drive time dealership and was cheated out of my money. I 've have had this vehicle for two years and was never provided a title. I have been basically bad mouth, insulted and mistreated by their customer relations department. I have now file a complaint with the state attorney general 's office as well as the department of motor vehicles and the - and the CFPB. Your customer relations department never offered me an option and is now trying to settle under the table even though I 've requested an arbitrator to have this placed on record. After doing a vin ... |
DriveTime Consumer Loan taking out the loan or lease July 5, 2016 - My daughter wanted to purchase her first car on her own, but even though her credit score qualified, she did not have sufficient income, so I had to co-sign with her in order for her to purchase a car through DriveTime. The information presented during the financing of the vehicle was extremely misleading, because nowhere does it spell out that -- % of your payments will ALWAYS go to interest, which means you will ALWAYS be upside down on your car loan. Our intention at the time of purchase was to get the car, pay on it for 12 months until she could qualify to finance on her own and the... |
DriveTime Consumer Loan taking out the loan or lease May 28, 2016 - Prior to getting Pontiac G6 on -/-/- from Drive Time, my husband - -, had a Hyundai Accent also from Drive Time that broke down at - miles bought at only - miles which wound up being an unsafe car that we had to trade in for a different 'quality vehicle '. Unfortunately through Drive Time 's - program the car 's minimum miles already on all the qualified cars started at - plus. We liked the Pontiac G6 the best but the check engine light was on and we were told by the Sales person that it had been inspected but they had forgotten to reset it. We were reassured by her... |
DriveTime Consumer Loan taking out the loan or lease March 11, 2016 - This vehicle had a bumper to bumper warranty on it. They never honored the warranty and I was looking at $4000.00 in repairs. I had several dealerships try and work with them and they would not budge. After 2 months of not having a vehicle I let took it back. ... |
DriveTime Consumer Loan taking out the loan or lease December 23, 2015 - - 2013 I purchased a vehicle from Drive Time in -, Al & the sales manager insisted I had to purchase a 5 year warranty at $2800.00 to be financed at the 22 % interest rate on top of car price. I was also told that if I made payments on time & showed perfect pay history after a period of time like a year that DT Credit would re-fi this loan at a lower interest rate. After 18 months of perfect pay history I called & I was told this was a LIE!!!!. ALso I was informed it is illegal to make warranty mandatory. It should be presented as optional. Now I have finally found better finance at 7 ... |
DriveTime Consumer loan taking out the loan or lease November 8, 2015 - As a - of DriveTime for 5 years. I took my daughter to the - location. This was her first time car buying experience. I was with the company when they rolled out the - anytime lease program. I thought this would be ideal for her in the event she fell on hard times and could n't continue to maintain the payments. The saleswomen - ( Who was Wonderful to work with ) located a vehicle on another DT lot that was listed in THEIR inventory as a Starter car ''. The downpayment was $1000.00, but you can put down a minium of - and pay the - in - bi-weekly payments of $50.00. Th... |
DriveTime Consumer loan taking out the loan or lease August 26, 2015 - On -/-/2015 I purchased a vehicle from drivetime. I did not have a lot of credit of which there was an old - bill in my credit report that was not paid due to a divorce. There was also hospital bills that I had been paying on. I did supply them with - rental companies that I had rented from and never paid a late charge. At that time I needed a vehicle and I feel as if they took advantage of me. After time to reflect on the transaction the following is a huge concern. 1- Car is only worth $5000.00 in good condition and they sold it to me for $9900.00. That is in excess or 75 % i... |
DriveTime Consumer loan taking out the loan or lease July 31, 2015 - When my ex and I we married and did n't have great credit we went got a vehicle loan together. The loan was over $400.00 per month which was ok when we were married. Once we divorced and I was the only one making the payments it became too much for me to afford. I called and asked if there was anything they could do to help. I asked if I could trade the vehicle I was currently paying on for something less expensive so that I would still have a vehicle and that I would be able to afford. They informed me that they could not help me with changing out my vehicle to make the payment lower for me... |
DriveTime Consumer loan taking out the loan or lease June 17, 2015 - I started financing a car through drivetime in - of 2013 and they are not reporting my payments to the credit beruae. my mom cosigned for me but the company flipped it and now she looks like the buyer and i look like the cosigner. in a result of this they are not reporting my payments. ... |
DriveTime Consumer loan taking out the loan or lease June 3, 2015 - Re : Complaint for Drive time Car Payment Credit Bureau ReportingTHE PROBLEM : Today, I was informed that there is a problem with re-reporting my car payment to the credit bureaus from Drive Time Financial by their own customer service. Specifically, I spoke with - in Customer Service, who is a supervisor. I was told that - supervisors above her rank were in - for a company event ( - - and - ), but I could email their address with my complaint. So, I decided to write my letter once ( because it is extensive ) and address all parties involved ; including the FTC and Consumer F... |
DriveTime Consumer loan taking out the loan or lease April 23, 2015 - i bought a motor vehicle from drive time in Florida, paid my loan for - years paid my car off in -/-/-, i did pay high interest for this motor vehicle, but that was OK because i saw that it would help my credit, which it did, in -/-/- they removed the loan that i paid off of my credit reports - of my reports that is, i asked them why they said they were updating there info and it would be back on my reports in - days, i called them today -/-/- and advised them that its not on there and i was being asked to pay higher interest from other banks because i had no qualifying... |
DriveTime Consumer loan taking out the loan or lease April 3, 2015 - On - - i purchased a leased suv from -. After going over contract discovered down payment amounts i never agreed to within - mins i asked for refund but was refused. After looking at numerous vehicles from - different stores i finally decided on a -. By - the following day i was broke down on the roadside after working a - hr shift.Called to get help and was told i had to pay to get car towed. After confronting manager i asked gor refind again still within my - hrs and the store manager refused .After i threatened to call news station i was put into -. And you gue... |