DriveTime Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

DriveTime Consumer Loan department,

Vehicle loan Taking out the loan or lease Texas

This vehicle had a bumper to bumper warranty on it. They never honored the warranty and I was looking at $4000.00 in repairs. I had several dealerships try and work with them and they would not budge. After 2 months of not having a vehicle I let took it back.

DriveTime customer in Texas
Mar 11, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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How DriveTime handles Taking out the loan or lease complaints

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints11/201212/20126/201310/201312/20135/20149/20141/20153/20154/20156/20157/20158/201511/201512/20153/20165/20167/20161/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeTaking out the loan or lease6.9%82.8%3.4%6.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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