Convergent Resources, Inc. Issue Resolution

Resources for resolving common issues with Convergent Resources, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Convergent Resources, Inc. and work to get a response. After your complaint is forwarded, Convergent Resources, Inc. has 15 days to respond to you and the CFPB. Convergent Resources, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Convergent Resources, Inc. Consumer Complaints


Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 2, 2020 - Recieved a letter from Convergent Outsourcing to collect a debt amount of - for - -. I have not used - in years. I contacted - and have not been placed in collections by the company. This company has also called several times trying to use scare tactics and threatening my credit....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

December 27, 2019 - - - and their collection company, Convergent Outsourcing continue to contact me regarding account - with a balance of $530.00. This account does not belong to me ; it was opened as a result of identity theft. I have already contacted - - and Convergent Outsourcing, but this account still has not been removed from my credit report. I never opened this account. The bill was sent to an address that I have never been affiliated with nor have I lived at the address. I have sent multiple copies of my ID theft affadavit and they still continue to harrass me about the debt that I do...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

December 16, 2019 - Claim is for a debt of - allegedly owed to -, from an address I have not lived at for more than 8 years. not sure how my information was obtained but need this to stop. they call multiple times a day. Have demanded proof of debt, which they refuse to send me. Convergent Outsourcing, - - - -,, - - -, Wa -, is their physical address, mail address is - - -, -, Wa -....

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Convergent Resources, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged

December 15, 2019 - Received a letter about a bill owed to -. I am currently going through a medical hardship, due to - treatments....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

December 2, 2019 - -/-/2019 To whom it may concern : I need assistance from the Consumer Financial Protection Bureau. I received a collection letter dated -/-/2019 from a collection agency by the name of Convergent Outsourcing , Inc . This collection agency is charging me for a fraudulent debt that is not mine, and I have never owed. The charges are fraudulent, and they are claiming that I owe a company by the name of - - , - $8000.00. They have also listed another company by the name of - - - as the supposed Original Creditor. I want to report this collection agency, as well as it...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

November 14, 2019 - Identity Theft...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

November 9, 2019 - on -/-/2018 and -/-/2018, convergent went on my credit report without permission or just cause. validate collection asap. also, stop calling my landlord - - - on his cell number ( - ) - or face class action litigation....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

November 9, 2019 - Convergence Outsourcing reported that on -/-/2019 that an account was opened. They then reported on -/-/2019 that account was diliquent. I was never contacted by this company at all and I have not opened any new accounts that could be reported as diliquent. I want real records and dates concerning this supposed debt and their liscence number for Ohio to collect any debt. I would like to know if it is standard practice to place a debt as diliquent without first contacting the person who is supposed to owe this debt?...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

November 7, 2019 - I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 1, 2019 - Written " Reduced Balance Opportunity '' on a debt which is not valid. Misrepresented debt as current and valid....

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Convergent Resources, Inc. Debt collection false statements or representation impersonated attorney, law enforcement, or government official

October 30, 2019 - This company ( Convergent Outsourcing ) which I hold No Contract with nor have received services from is a 3rd party agency who has no right to collect anything from the alleged debtor since there is no way they can prove they were on any original contract. 73 Amjur, 2nd, Section 90. You have no right to subrogate ( substitute ) yourself into a contract. Whether it be by purchase, assignment, transfer, or trade. If you bought the debt you did it on your own behalf. Not at the request of any alleged debtor, and therefore are a stranger to the transaction ( voluntary payee ). Reporting of this d...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

October 9, 2019 - I actually spoke to the representative from this debt collector, and I wanted to know who to contact about 3 accounts that are saying they are from me when I never even had a - - account, an - - - account and the one of - - for - - that said it was from 2 years ago ... I have not lived in - - since 2014. None of these reports are me, so I think my identity has been taken and I need to know what to do for a dispute because it's really affecting my credit score!...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

September 19, 2019 - looking over - credit report and their are two collection agencies thats trying to collection on the same account which I have to knowledge of and never contacted about this debt....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

April 16, 2019 - i have been receiving calls from several numbers - - - - Caller ID state " Convergent '' nothing else since the beginning of -, they call about 5 time or more a day from different numbers and leave no message. I spoke with them in the past about this issue about a year ago and they stopped. They stopped because i threaten to file a lawsuit against they because they stated i owe them when i have documentation providing i dont. and now its starting to happen again attached are screenshots of recent harassing calls but not all....

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Convergent Resources, Inc. Debt collection communication tactics you told them to stop contacting you, but they keep trying

January 4, 2019 - Company continues to call government work phone even after being notified that personal calls can not be taken and to stop calling. Most recent calls are -/-/2019 at -, -, -....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

November 8, 2018 - This debt is reported in my credit report and I had no knowledge of it. It does not belong to me....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

October 31, 2018 - I received 5 calls, back to back, on -/-/18. This morning, on -/-/18, I already received 2. I receive at least 3 phone calls every day from this number, 7 days a week, to the point that I had to block it in my phone. This has been ongoing for at least thirty ( 30 ) days now. I am making payments to a Convergent account on a debt and I am doing so diligently, and this is the only account I have with them. As I am making payments, there is NO need to constantly keep calling me....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

October 24, 2018 - I have no knowledge of this debt. I'm requesting for a debt validation of this debt or delete the negative report off my credit....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

October 18, 2018 - On -/-/2018 and -/-/2018, I have requested proper validation from Convergent Outsourcing stating I wanted some type of contract between myself and the debt collector stating that I am legally liable for this debt and they have the legal right to collect from me. I haven't received any type of documentation from this debt collector. It has been long past the 30 day period this debt collector has to funish such information....

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

September 21, 2018 - This debt collection agency called me earlier and I informed the person that I spoke with that they had the wrong number, instead of removing my number, they continue to call....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

September 10, 2018 - I hire privacy guard to find out why I ' m having credit issues and they send me notice that a Company call ( Convergent outsourcing - - - - - - - ) register agent call - - - - - - - - - - - - director - - - - - - - - - - I never hair from them before but privacy guard send me notice they are posting derogatory information about me at will without any notice or explanation....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

July 21, 2018 - My phone number is on a Do Not Call Registry and this company keep calling me every week about a debt belonging to someone else. The company name is - -, A Debt Collector. The number they left on my answering machine is - - - -....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt was result of identity theft

June 10, 2018 - In -/-/- I received a letter of collection from - - -. They claimed that I owed a little over $110.00 to - that was outstanding. This debt was attempted to being collected by Convergent. At this time, I checked my - account and did not see any recent transactions matching the amount owed. Then, I wrote a letter to Convergent disputing the debt. Convergent replied back on -/-/-with a packet that stated the debt was valid. There were many details that were suspicious. First, in the packet from Convergent, there was given a " - - Account Number '' which I did ...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

June 8, 2018 - I have no knowledge of this debt. I'm requesting for a debt validation of this debt or delete the negative report off my credit....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

May 25, 2018 - came on credit i never was aware of this company or had a contract with this company and this debt i wasn't informed...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

May 25, 2018 - On --18 I have sent a, ask to validate so called debt I owe to the creditor and the bureau I have yet to properly receive anything from the debt collector themselves. According to the Texas state secretary website - - Does not have a active surety bond to collect in the state of Texas. Please assist in removing this from my credit reports....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

May 22, 2018 - I received letter from - -, - ( - - -, - - - -, -, WA - ) that they attempt to collect a debt on behalf of -. I do not do business with -, and I don't think - is in the business of lending money anyway....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

May 9, 2018 - There is a collection amount of $250.00 on my Consumer Credit Report of which I have NO knowledge of its origins. The amount is reported twice from two different agencies with separate dates : 1st Report : - - Date Opened : -/-/- Last reported : -/-/- Account Balance : $250.00 ( - ) 2nd Report : - - Date Opened : -/-/- Last Updated : -/-/- Account Balance : $250.00 ( - ) I am an - - ( - - ) service member and I was stationed in -, - when these erroneous account ( s ) were created. I did not have an account with either company dur...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

April 20, 2018 - I do not know who they are or where this account or fee comes from, please help me how to remove this fraudulent account...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

April 19, 2018 - Every weekday, since-/-/-until-/-/-I have received persistent, aggressive calls and voicemails from - I do not know who this caller is, or what they want. I do not answer unknown callers or their voicemails - too many robo-scams out there. I have reported this number to -, FCC, FTC, and the Do Not Call Registry ; I have put anti-spyware and call- blocking apps on my phone, bot the calls & voicemails still come thru. I added another call-block app on Monday, -/-/-. It failed to block the call/voicemail ; but it showed the name : - - I " - '' the name and found the...

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Convergent Resources, Inc. Debt collection took or threatened to take negative or legal action threatened to sue you for very old debt

April 14, 2018 - I checked my personal credit report, which I acquired from your organization on -/-/2018 and I noticed an collection from - - had been put on my credit report with a pass due amount $1300.00. i reached out to the - - via certified mail about debt owed and got no response....

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

January 27, 2018 - This is my first time disputing this matter i have an account open on my credit report that i gave no authorization to be on my report. I do not owe any dept from this place not sure what it is exactly or whats it for. The account was opened -/-/- an is still on my account as of -/-/-. I have disuted a previous charge on my account with a similar balance of - dollars that was owed but i have resolved that issue due to a family member claiming my identity. Im thinking this is also there dept...

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

January 11, 2018 - They keep contacting me over a debt i do not owe quit contacting me or ill sue you!...

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Convergent Resources, Inc. Debt collection communication tactics frequent or repeated calls

January 10, 2018 - They keep calling. When I answer there is silence, then they hang up. I 'm suspicious that they 're recording my voice....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

December 27, 2017 - When I checked my Credit reports I noticed " - - '' collection agency was trying to collect money from me. I asked them to validate any contract I had with - - and all they do is send me something from another entity, I have, had no contracts with - - ever, past or present, why would I give them anything? The contract I may or may not of had with the entity they are showing me has nothing to do with my obligation to another INC. LLC or other corporation such as " - - '' in this fraudulent attempt to collect a debt, without validation from their specific company, Conve...

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Convergent Resources, Inc. Debt collection written notification about debt didn't receive notice of right to dispute

December 22, 2017 - I became aware that - - - reported an alleged debt of $1200.00 from an alleged creditor -. I have no knowlwedge or any contract and communication with - -, - about this alleged debt....

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Convergent Resources, Inc. Debt collection attempts to collect debt not owed debt is not yours

October 15, 2017 - I received a letter from this company alleging that I owe them a debt and that they provided me with services. I have never done business with this company and nor have they provided me with goods or services...

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Convergent Resources, Inc. Debt collection disclosure verification of debt right to dispute notice not received

April 12, 2017 - Convergent Outsourcing a collection agency is attempting to collect an alleged debt for a cell phone carrier named -. I have requested in writing that this collection agency provides document proof of this alleged debt and has failed to do so, but continues to send harassing letters to collect. They continue listing this alleged debt with - and - credit reporting agencies affecting my credit score....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - CONVERGENT OUTSOURCING AGENCY PLACED A COLLECTION ON MY - AND - REPORT REGARDING A - ACCOUNT ON -/-/-. THEY PLACED THIS ON THE CREDIT REPORT ON OR AROUND -/-/-. MY SCORE ONCE AGAIN HAS BEEN LOWERED. I SPOKE TO THIS COLLECTION AGENCY AND FOUND OUT THAT THEY DID NOT HAVE ANYTHING IN THEIR SYSTEM. THEN AFTER A BIT ON THE PHONE THEY SAID - RECALLED THIS ISSUE ON -/-/-. THE COLLECTION AGENCY PROCEEDED TO PLACE THIS ON MY CREDIT ANYWAY. I CONTACTED - IN PENNSYLVANIA REGARDING THIS ISSUE AND THE AGENT STATED THAT THERE WAS NO NEGATIVE ACCOUNTS IN THE SYSTEM ON ME. THIS I...

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Convergent Resources, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 11, 2017 - An account that was in collections with a company called - for an old cell phone through - was re-aged on my credit report. I contacted - and they investigated the dates and basically they decided to remove the account from my credit report. Last week I get and alert on my credit monitoring that a new collection account has been listed on my credit report and the same account from - is now listed by a company called Convergent Outsourcing LLC and they have a date or account being opened as -/-/2017. I attempted to contact Convergent by phone and by email all last week. I never go...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - I have communicated with the debt collector by way of certified mail for the agency to certify the debt to which they has refused to respond. They refuse to prove that the debt is in fact mine. I have made the request numerous times....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 7, 2017 - This is the 3rd time that Convergent has sent a letter to my address, alleging an unpaid debt to -. Again, there is no such debt....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 7, 2017 - CONVERGENT is trying to collect a debt that is not mine. According to - this acct was not opened with no date of birth or social under their no credit check program. my name is a common and and I also have a cousin with the same exact first middle and last name. I am requesting this to be removed because this is not my debt....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 6, 2017 - Convergent Outsourcing has received a signed notorized Police Report and still continue to report Fraudulent information on my credit. This has to stop, this company ca n't continue to ruin peoples lives. I ca n't get financed for anything because of this, I pay ALL my bills on time. I work to hard to not be able to reap the rewards I value my credit....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 6, 2017 - I have reached out to this company to validate debt and they have yet to validate. I am requesting valid documentation as well as my signature to alleged debt...

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Convergent Resources, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - Original debt was to -. After the debt went into collections, a company named " - '' ( - reference # - ) contacted me to collect. I asked for debt validation, they were unable to do and removed the negative report from my credit report. A few months passed, now another agency " Convergent Outsourcing Inc '' is attempting to collect on the same exact debt which was previously removed. I asked for debt validation and all they sent me was an old bill from -. How can they collect on a debt thats already been removed from another company? Is an old bill sufficient enough to prove deb...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - convergent outsourcing, inc., is trying to collect a debt that is not mine. they say I owe - but I do not owe any money to -. same scam happened to me 2 years ago and I accidently sent - to a different company that said I owed - money. spoke to - 2 years ago and they confirmed that I did not owe them any money....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 5, 2017 - I had received a phone call from my bank that they are going to close my line of credit because of my credit score has changed and I asked them it must be a mistake and they give me few weeks to take care of the problem. I immediately purchased a copy of my credit report from - where I noticed my credit score has dropped down by - points due to a collection account from a company called convergent outsourcing for an unpaid - account that is not mine. earlier today I spoke to - which was not cooperative to remove this account from my credit report....

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Convergent Resources, Inc. Consumer Loan taking out the loan or lease

April 5, 2017 - The credit bureaus are reporting credit that is not mine....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - my name is the - my biological father he is the same name sake except he is - and he has used my social security number and an old license to get a - Cell phone or something I am not sure for years I have been trying to get this off my record Convergent outsourcing INC they have not only lied about the debt but they have changed the name of their company and everytime they change companies or buy it from another person they add a new date as when it was closed reguardless I have a - cell phone myself and I have had the same cell phone number for at the least 10 years it was opened ...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 5, 2017 - I am a victim of identity theft and noticed a collection from Convergent Outsourcing. I 've attempted to dispute multiple times, however, no response on their end. Not sure what else to do. The police department told me to contact the federal trade commission which I wrote a formal complaint against Convergent Outsourcing in regards to this matter. The FTC also instructed me to complete and theft affidavit through identity theft.gov. Attached is my document. Thank you...

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Convergent Resources, Inc. Credit reporting incorrect information on credit report account terms

April 4, 2017 - On -/-/2016 I contacted Convergent Outsourcing Inc. to settle a debt that was not listed on my credit report at all. I spoke to a rep and she explained to me that the settlement is for $270.00, which by paying this amount the debt would be considered paid in full and it would be cleared up. I paid it and within the same day I received an alert that they changed my account twice ( they duplicated the payment and my credit card company reverse one of the transactions ). I thought everything was over, but in -/-/- I received an alert from my credit monitoring app that Convergent Outsourc...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 3, 2017 - - has turned me over to a debt collector ( Convergent ) for equipment charges from when we lived in -. We moved from - to - at the end of -, -/-/- and have not heard anything from them until we got a letter from Convergent on - -, -/-/-. Our mail was forwarded for a year after moving and we had been on paperless billing and auto bank withdrawal for our monthly charges. We never received a bill in the mail and never got any emails from - after moving. After 2 weeks of trying to resolve this with -, they say we owe $130.00 for equipment that they say we d...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

April 3, 2017 - Attempting to collect on a debt that is not only past the statue of limitations, but its also a debt that I do n't owe. They are continuously calling and harassing me....

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Convergent Resources, Inc. Debt collection false statements or representation attempted to collect wrong amount

April 1, 2017 - I received a letter in the mail, seeming official, from a company identified as Convergent Outsourcing Inc . They stated in their letter, that - had sent me to them, for collections, as I still owed $890.00 on my account. I do n't know how they got that information, but I was already in contact with - to pay that debt - monthly as much as I was able. I called - Customer Service and they responded that they had not sent me to any collection agency. Convergent Outsourcing Inc. fraudulently attempted to take payment for a debt they did not own - if they are indeed a collection agency...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 31, 2017 - I am filing a complaint on Convergent Outsourcing as they have added back an account that was paid in 2013 to - I requested that collections be ceased at this time as I provided information to the - credit reporting companies that this debt was paid. This - account should be deleted from my account and Convergent Outsourcing must cease collection actions immediately....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

March 30, 2017 - CONVERGENT OUTSOURCING , INC . -/-/- -, FL - Phone : - Dear Sir or Madam : I am a victim of identity theft. I am demanding that you reinvestigate my credit file under the Fair Credit Reporting Act Section 611 [ 15 USC 1681I ]. You have no way to ascertain the legitimacy of my action without investigating the items in question. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collecti...

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 13, 2016 - THIS DEBT STAYED ON MY CREDIT REPORT FOR 9+ YEARS!! I TOLD THE CREDITS BUREAUS THIS NOT MY DEBT. IT IS A - - - DEBT I KNOW NOTHING OF. IN 2012 OR NEAR, - ATTEMPTED TO COLLECT SAME DEBT. I TOLD THEM THIS IS NOT MY DEBT. I AM - VETERAN AND THIS IS CAUSING ME UNNECESSARY STRESS PLEASE ASSIST. I AM - SORRY FOR CAPS....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

October 12, 2016 - Convergent Outsourcing Inc Is contacting me by mail to collect a debt I do not owe as I am a victim of Identity theft. This is not my account....

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Convergent Resources, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 6, 2016 - I have received a letter from a Collection Agency called Convergent Outsourcing , Inc attempting to collect a debt which I do not owe or have any knowledge of in the amount of $1300.00. The information on this letter is for an account # - for - which I do not recognize. I do not have any responsibility for this debt....

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