Convergent Resources, Inc. Debt Collection Complaint

Convergent Resources, Inc. Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt resulted from identity theft Texas

I am a victim of identity theft and noticed a collection from Convergent Outsourcing. I 've attempted to dispute multiple times, however, no response on their end. Not sure what else to do. The police department told me to contact the federal trade commission which I wrote a formal complaint against Convergent Outsourcing in regards to this matter. The FTC also instructed me to complete and theft affidavit through identity theft.gov. Attached is my document. Thank you