Convergent Resources, Inc. Debt Collection Complaint

Convergent Resources, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft California

I had received a phone call from my bank that they are going to close my line of credit because of my credit score has changed and I asked them it must be a mistake and they give me few weeks to take care of the problem. I immediately purchased a copy of my credit report from - where I noticed my credit score has dropped down by - points due to a collection account from a company called convergent outsourcing for an unpaid - account that is not mine. earlier today I spoke to - which was not cooperative to remove this account from my credit report.