Convergent Resources, Inc. Debt Collection Complaint

Attempts to collect debt not owed debt was result of identity theft

Convergent Resources, Inc. Debt collection department,

I do not know Attempts to collect debt not owed Debt was result of identity theft California

In -/-/- I received a letter of collection from - - -. They claimed that I owed a little over $110.00 to - that was outstanding. This debt was attempted to being collected by Convergent. At this time, I checked my - account and did not see any recent transactions matching the amount owed. Then, I wrote a letter to Convergent disputing the debt. Convergent replied back on -/-/-with a packet that stated the debt was valid. There were many details that were suspicious. First, in the packet from Convergent, there was given a " - - Account Number '' which I did not recognize. In fact, - says on their website that they do not give account numbers, rather accounts are identified by associated email addresses.

account much earlier than that and I have statements recording purchases in -/-/-. Third, some of the listed information was unclear - monetary numbers that did not add up to or relate to the $110.00 or actual amounts in my - statements. Due to the fact that I can not access the account and do not have statements that reflect the amount owed, I can come to only two conclusions. One, someone opened an account in my name with a bad credit card or bank account number. Or Two, - - -. is a fraudulent organization.

Convergent Resources, Inc. customer in California
Jun 10, 2018

* Source: CFPB Complaint Database

Convergent Resources, Inc. response to complaint:
Closed with explanation

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Contact Convergent Resources, Inc.
(770) 604-4385
219 Perimeter Center Pkwy NE Ste 200
Atlanta GA 30346

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