Resources for resolving common issues with Expert Global Solutions, Inc. products and services
You can reduce the number of unwanted calls from Expert Global Solutions, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Expert Global Solutions, Inc. Consumer Loan can't contact lender March 11, 2016 - Re : SST Loan Servicing This loan was transfered from another financial institution. Title loan on vehicle purchase was paid off in - 2016. I still have not received the release of lien so I can title the vehicle in - - as of this date, - -, 2016. I have been given inaccurate and false information by various sources, dates of alleged mailings and incorrect mailing addresses when I tried to verify why I had n't received my paperwork. ... |
Expert Global Solutions, Inc. Credit card closing/cancelling account March 2, 2016 - Original message sent to FCC that they asked for me to refer to FTC who then referred me to you, -. I received a call from a friend of mine and a screen shot as well as the forwarded voicemail of an automated voice message saying " This is a message intended for - - and we are calling about a formal complaint that is being filed in their offices for a mis service ( not sure it was jumbled ) process date that was schedule - - -. Press - to speak with a live operator now or contact the office directly at -. '' I called the number once she contacted me and the phone was a... |
Expert Global Solutions, Inc. Credit card billing disputes February 1, 2016 - -. - I received a call for a late payment on a credit Card opened In -/-/-, this was not my card. I have never used it or made a payment on it. It was used by my Daughter. I ask for all copies of their papers and they DId n't send anything. I fill ed out their fraud papers And they removed it from my credit reports. after a Few months they put it back. and stopped calling. Until -/-/- when the payment s stopped I am retired and live on my social security.please Help. . . . ... |
Expert Global Solutions, Inc. Consumer Loan taking out the loan or lease January 1, 2016 - In - - sold my - - - auto loan. Systems & Services Technologies , Inc ( SST ) manages all aspects of this loan and - has no knowledge of any activities related to this loan. When I first received the notice of the sale, I realized my minimum monthly payment amount was not accurate. I notified SST about this error and was told it will be investigated. Their investigation did not uncover any error. I tried several times to resolve this matter, but I had no success. When my loan was with - it was auto drafted from my account BIMONTHLY for $150.00. Therefore, I was paying $... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 10, 2015 - Someone by the name of - - calls and left a message for an - - on my cell phone saying she ca n't give anymore information and this is her last attempt. She needs to call her back by the end of the day. ... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 6, 2015 - Since I have my new number, NCO FINANCIAL SYSTEMS , INC calls every morning/ sometimes twice a day asking for a person who apparently my new number belonged to in the past. Sometimes automated or direct calls. We have talk daily to let them know we do not know her/nor related to her in any way. for this is a new number, and they say they will stop calling but they continue. This has been happening for a year now. ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls November 28, 2015 - Frequent calls from " nco '' to my dedicated home security alarm & video phone line. Their numbers - ( - and - ) are blocked for access, but they still call and try to get pass the code. ... |
Expert Global Solutions, Inc. Debt collection false statements or representation attempted to collect wrong amount November 6, 2015 - There is an amount of $3100.00 on my - credit report from NCO Financial systems/EGS Financial Care. I contacted them about the balance and NCO/EGS has no balance in my name. ... |
Expert Global Solutions, Inc. Payday loan can't contact lender can't contact lender November 6, 2015 - I keep getting calls at all hours, - etc. -. and I finally after - calls got the heavy accented person to tell me the company calling me and my friends, relatives, is NCO from -, florida. I told him I had turned him into the oregon state attorney generals office and the CFPB also, and he told me the case is closed, and now I will be served papers and sued from them and a company called - - - whoever that is. He said it was a payday loan company, but I never took a loan with them. I asked why I hadnt recieved a bill and he couldnt answer that. The first call they wanted mon... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 27, 2015 - - has called me several times and left a claim number. They are now calling and harrassing my family and ex husband. When I tried to call the number back it goes straight to a fast busy. I tried calling them back again and after many rings, a man named - answered. He claimed I owed money for a payday loan back in 2012. It was for $400.00 and they are the arbitration company and that I am being sued by - - -. I have never taken a pay day loan from this company and check my credit report and there are no collections. I want these people to stop harrassing me and my family. They ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls October 4, 2015 - These companies NCO financial, NCO group and - call my house continuously all day long. They never leave messages. I have to shut my ringer. ... |
Expert Global Solutions, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - FAILED TO VALIDATE DEBT INQUIRY IN DIRECT VIOLATION OF FCRA ... |
Expert Global Solutions, Inc. Debt collection disclosure verification of debt right to dispute notice not received September 23, 2015 - FAILED TO VALIDATE DEBT INQUIRY IN DIRECT VIOLATION OF FCRA ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls July 5, 2015 - CALLING ALL FAMILY MEMBERS, WORK, CELL AND HOME IN VIOLATION OF TCPA. ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls June 16, 2015 - They call between - times a day from multiple numbers and never leave a call back number or voice mail. Previously I 've spoken with a representative who refused to tell me any information about the nature of the call without me giving my social security number which I 'm not comfortable with. Prior to the constant phone calls I 've never received any communications from them by mail or otherwise. ... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 14, 2015 - They need to quit contacting me over a debt I do not owe. ... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 10, 2015 - THEY CALL EVERYDAY - TIMES A DAY AND I TELL EVERY SINGLE - OF THEM SAYS THEY WILL TAKE ME OFF THE LIST AND THEY DO NOT!!!! THIS IS UNACCEPTABLE! THEY ARE LOOKING FOR - AND HE DOES N'T LIVE AT THIS NUMBER BECAUSE THIS NUMBER IS A -, WHICH I 'VE ALSO SAID BEFORE. THIS DISRUPTS THE FLOW OF MY OFFICE AND IT MUST STOP. - OF THEM ACCUSED ME OF LYING AND SAID THEY WERE GOING TO TAKE THIS - GUY TO COURT IF HE DOES N'T COME TO THE PHONE ... WHAT?! ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls May 4, 2015 - They need to stop calling me repeatedly about a utility bill that was supposed to be under medical certificate. ... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 30, 2015 - For the past - plus I have been harassed for a debt that is not mine. They call and ask for a - -, or - - people I do not know. I have told each collector they have the wrong number and to not call again. Sometime this works sometimes not. The real issue is the dept gets sold to another collector and the phone calls start agai. The last person I talked to was NCO Financial Services - - - - - -. They finally stopped calling but a new collector started. In the past I also reported the - - - -. to the State Of - Attorney General they resolved that c... |
Expert Global Solutions, Inc. Debt collection communication tactics threatened to take legal action April 17, 2015 - EGS Collections, used data mining to find relatives and in laws, and called them, and informed them that I had a civil action against me for bad debts, ( all False ). After I communicated to them ( EGS ) That I had an Attorney, to discontinue calls they continue to call my employer, my wifes employer and her family giving them false information. ... |
Expert Global Solutions, Inc. Debt collection communication tactics frequent or repeated calls April 4, 2015 - I receive - to - calls per day from this company in a day - they are a collection agency - NCO Group - I have asked repeatedly to put everything in writing - and still have yet to receive any documentation. The calls start early morning and last till late at night, - through -. When I block the number they are calling from - they move on to another number. I have received voice mails stating that they are needing for me to return the call concerning a legal matter or I am being notified of legal action being taken. ... |
Expert Global Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt was paid March 23, 2015 - NCO financial was the owner of a prior debt. Five days after I settled this debt the same account was sold to another debt collector. The new debt collector - - refuses to remove debt from credit report. ... |
Expert Global Solutions, Inc. Consumer loan managing the loan or lease March 23, 2015 - System and Services Technologies ( SST ) a company of NCO has violated again Fair Collection Practices Act and refuses to provide me with the information I have been requesting from them and acknowledging my dispute of charges. They have already been fined by the FTC and states for such practices. ... |
Expert Global Solutions, Inc. Debt collection disclosure verification of debt not given enough info to verify debt March 18, 2015 - I have an entry from Systems & Services Technologies INC on my credit report with the original creditor being - Bank. When I requested, via certified mail, that they validate this debt, they sent me an ID theft Affidavit form requesting that I fill it out. This form is not a validation of a debt. I have requested that this information be deleted from my account from -, -, and - but it remains on it. It is greatly affecting my credit and I have tried with no avail to have this removed. I have all my records and letters and I am currently searching for an attorney to help me deal wit... |