Expert Global Solutions, Inc. Credit Card Complaint

Expert Global Solutions, Inc. Credit card department,

Closing/Cancelling account Florida

Original message sent to FCC that they asked for me to refer to FTC who then referred me to you, -. I received a call from a friend of mine and a screen shot as well as the forwarded voicemail of an automated voice message saying " This is a message intended for - - and we are calling about a formal complaint that is being filed in their offices for a mis service ( not sure it was jumbled ) process date that was schedule - - -. Press - to speak with a live operator now or contact the office directly at -. '' I called the number once she contacted me and the phone was answered by a man and he said the company name was " - - - '' and that the calls were being recorded. He asked the phone number that was called and I gave him my friends and then he came back with my name and an address that I lived in back


When he returned he said that it had to do with a - - - that I opened in - and had not paid on since -. He said that there was an outstanding balance of $1200.00 and asked how I would like to take care of that. I told him that I would be contacting a lawyer. He quickly hung up on me. I called that same number back and it was the same voice again and then I hung up. I was calling to get the name that he gave as he answered. Shortly after this, I contacted - - - and asked about any balance. They have no record of a balance owed and I asked about who they would have forwarded collections to in -. - was the young lady I was speaking to. She placed me on hold to speak with her supervisor and returned with NCO financial and gave me their number. The number that was given to me was -. I hung up with - ( The bank that does the - - ) and called NCO at the above number. The number has been disconnected. I have now received a call from my mother saying that they left a message on her house number - a number that they did not get until -? Also, the above mentioned friend that received a call looking for me, was not someone I met until -. I have done my part to search out this individual and can not seem to find anything about the company or either phone numbers they called from ( - and - ). I have not personally received any calls on my cell phone which has been the same phone number since -. I consider this to be an attack on me about a debt that is n't true and I would like to make a formal complaint and ask for help in this matter. An update since the original message. I have been contacted ( on my personal cell phone - ) by the " - - - '' with a recorded message identical to the - stated above. This number called my phone using - number. I want to stress again that this debt was settled back in - and was considered closed out by NCO financial which I now have no way of contacting.