Resources for resolving common issues with Northland Group, Inc. products and services
You can reduce the number of unwanted calls from Northland Group, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount May 13, 2016 - I came to an agreement with the collection company on settling my debt. After receiving an offer letter and fully paid letter from the collection company, I still have not received any communication from the original debtor, which in this case is -. It has been over 2 months since the debt was " settled ''.... |
Northland Group, Inc. Credit card billing disputes April 11, 2016 - Due to - - action. This Debt Collector Company Northland Group started to make a collection activity on account I have with - - Credit Card as in the letter shows I 'm disputing the letter sent on - - because is not the actual balance I owe to - - credit card. Further more I 'm requesting thru this Inquired to provided the transactions took place on this account and how they get to $470.00. Please explain me the following : * What the money you say I owe is for. *Explain and show me how you calculated what you say I owe. *Provide me with copies of any papers that s... |
Northland Group, Inc. Student loan dealing with my lender or servicer keep getting calls about my loan March 31, 2016 - The Northland Group on behalf of - continues to call. When I miss their call I call them back and they ask me to verify my address. Every address I give them does not match up so they will not give me any information on what is going on. This either fraud or a scam. This is effect my credit score any they are refusing to give me information because I my address is no the address they have on file and has never been a place I have ever lived. I can validate - and any other identifying information. They are withholding information from because lack of knowledge of an address I have never l... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount December 15, 2015 - My deficiency debt from - was assigned to a debt collection agency, Northland Group inc . The amount was raised over $3000.00 without any proof of the interest rate or fees from the original contract. I spoke with Northland Group initially and tried to settle this debt but have not been able to maintain any sort of communication with them. I have called multiple times and am told that someone will follow up on this case and call me back. I have also sent email correspondence on these dates ; - - 2015 - - 2015 - - 2015 I have reached out to the creditor, who still holds t... |
Northland Group, Inc. Bank account or service making/receiving payments, sending money November 18, 2015 - I have called a few weeks ago about a phone call I received from a collection agency that was claiming I owed money. However, I did not recognize the debt mentioned, neither they have all my personal information. Now, I received a letter from Northland Group Inc, claiming - from - account. Reference # -. They included a claim of - -, - account, which I do not recognize either. I am not sure what this letter is about, but I do not ( and have not ) hold an account with this - group ever before. ... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount November 17, 2015 - I had originally established a repayment plan of which I had paid all but the last payment. The bank account I used to pay the account ( -, had a security breach and cancelled a large percent of their customers cards due to the breach ). Because of this I had to resubmit the payment method to pay the last payment and complete the agreement, which I did. Then Northland Group then did not withdraw the amount for the last payment on the agreed date. Upon realizing that the final payment was not made, I answered a collection call and spoke with a representative on -/-/-. I explained the si... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 17, 2015 - While reviewing my - credit report, I noticed that a fraudulent collection was posted on my report by NORTHLAND GROUP INC . Thereafter, I personally contacted NORTLAND GROUP INC. and disputed the validity of this debt in its entirety based upon ID THEFT. During my contact with NORTHLAND GROUP INC . I requested that all collection on this account to cease and to delete this adverse information from my credit report until a complete and full investigation is conducted determining the validity of the DEBT as required under Fair Debt Collection Act. To this extent, NORTHLAND GROUP INC. reckles... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft November 16, 2015 - I have disputed this collection before and it was removed from my credit report. Now it is back and they are sending me letters trying to collect a debt I do not owe. This account does not belong to me. I have never had an account with this Creditor. I am requesting that it be removed from my credit report. If you fail to remove it, you are required by law to provide proof that the debt is mine. Please see the attached document and the comments. ... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 13, 2015 - My name is - -. My account number with - - - shows - - I was told the actual account number is -. -/-/-, I spoke with " - '' from Northland Group regarding my outstanding - account. " - '' told me that if I paid the debt, he would remove it from my reports with the - credit agencies. I checked my credit report for the first time yesterday, after having a permanent freeze due to fraud. - - -, - - -, -, MN -, phone number ( - ) - shows up on my credit reports. I called - - Services regarding the paid debt and spoke... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount November 5, 2015 - In -/-/-, I left the USA to - in the pursuit of a -. By mid - I was still jobless, so I was unable to keep up the payments from abroad. Therefore I pursued negotiations directly with - to find a hardship program or some payment system that would at least lower the payments. End of -, we had reached a deal to work a payment plan that would lower the payment and keep the credit from faltering. Unfortunately, they denied everything that I had negotiated as if it did not happen and I was only bubbling the payments. They rudely cared little for me and did nothing to help, only ... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 2, 2015 - On - -, 2015, - sent me an offer to settle my $280.00 debt for only $140.00 if I paid the $140.00 within 45 days of the offer 's date. On - -, 2015, I paid - $140.00, via electronic transfer ( 28 days from the date of the offer ) and on - -, 2015, I paid - $140.00, via electronic transfer ( 42 days from the date of the offer ). This means that on - -, 2015, I paid - in full. On - -, 2015, I get a letter from Northland Group stating that - had turned over my debt of $280.00 to them and that I need to contact them to arrange payment. ... |
Northland Group, Inc. Debt collection disclosure verification of debt right to dispute notice not received October 28, 2015 - No notice of debt was ever sent to me regarding a debt dated -/-/-. I have also never received a medical bill from the durable medical equipment provider, - - - in -, - I was told that - does the billing for this - provider ( never received a bill from them ) and - third party collections agencies are used. At the time of service, I was dual insured with - - - - -, so there would be zero out of pocket cost. I spoke with the - provider & was referred to -. - informed me that it was turned over to collections -/-/-. I never received anyth... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 17, 2015 - - separate transactions occurred on a - debit card connected to my - - - account. Despite all - transactions being investigated by my bank 's fraud department and their acceptance that these transactions were indeed fraudulent, - still held me liable and sent the amounts to collections creating - negative and completely unjustified negative accounts on my report. Furthermore, despite providing records and all of the information to both - and the debt collector, Northland Group, they have refused to delete the fraudulent transactions/accounts and continue to hole me l... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 15, 2015 - My mother and I had the same first and last name. I continue to receive letters and phone calls from Northland Group indicating that I owe debt. I contacted Northland Group who requested my social security number and DOB. I refused to provide my SSI and only provided my DOB. At this time, I was told that my contact information ( phone number and address ) will be removed from their list since DOB did not match the DOB on file and that I will receive no more contact from Northland Group. I was then asked for my mother 's contact information. The very next two days I received phone calls from a ... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 27, 2015 - Party in error : - 's - Creditor - Located in : - - MallAddress : - - - -, - -, - -Phone : ( - ) -Collection Agency involved : - Group- -, - - : ( - ) -Case Reference number -Explanation : I applied for the - 's credit card, that this charge involves, in approximately - of 2013, at the - 's - -, - store, at time of purchase The charge was for approximately 200 $ I applied for the credit card with the intention of building some credit as my credit history is blanko I have always paid for purchases and cleared up... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 14, 2015 - daily calls ... |
Northland Group, Inc. Student loan dealing with my lender or servicer June 24, 2015 - I originally had a loan with a cosigner with - - loans. This loan is no longer serviced by - loans and has switched to - - - for its servicing. Over the past week and half, starting on -/-/2015, I began receiving phone calls from the Northland Group. When I would answer the phone they would either hang up on me before speaking or would refuse to tell me why they are calling without giving my personal information over the phone. On Thursday -/-/2015, I spoke with supervisor - - and - -. They confirmed with me that my name was - - and phone number ... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount June 17, 2015 - I have already payed all my debt to the debt collection agency that I had owed back in - because after I paid that amount I did not hear from the agency again. Now in -, I get a letter from a different collection agency that I owe some other amount to the same creditor I had dealt with back then. I called the creditor and they had no information of mine besides what was noted from the previous debt collection agency. The previous debt collection agency did not document the full transaction. The creditor said that they changed debt collectors and the new one has gone far back as - to c... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 6, 2015 - I am a victim of identity theft and do not owe a debt to Northland Group Inc., - A representative from Northland Group continuously called me back and harassed, verbally abused me and threaten me with being arrested by the - Sheriff's Office of I did not pay the debt off. Northland Group Inc., is in violation of the Minnesota Debt Collection Laws and the Fair Credit Reporting Act.... |
Northland Group, Inc. Student loan dealing with my lender or servicer June 4, 2015 - Receiving collection notice from The Northland Group via - - - Bank. I have received letters on dated - -, 2015 to my cosigner and - letters dated - - & - to myself and my cosigner stating that - - - bank has provided our information for collection activity. My loan through - began being serviced by - - - - - ) in -. Regarding whatever the payment is, A representative from - never attempted to contact myself or my cosigner. I also contacted The Northland Group via a contact form on their website stating the issue and that my loan 's p... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 1, 2015 - Northland Group called me on - -, 2015 regarding a debt owed by - -, the person who had my current phone number until last summer. I was assigned the phone number - and have been receiving calls for -, whom I do not know, have never met, and has never lived at my address. I requested Northland Group take my phone number off their call list and they said they would. I asked which company was collecting the debt so I could talk directly to them and they refused to tell me. I saw on my caller ID that Northland Group called again on - -, 2015, a week after promising me they... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 30, 2015 - This is a continued attempt to collect a debt on an old credit card that I do not believe to be mine. I have requested verification of this amount, and am either ignored or sent extensive paperwork to complete. At no time has either third-party agency provided me with proof of debt. If I received anything from them that showed this was valid, I am happy to provide payment, but as my records show my last payment on the card ( which I paid in full ) was in -/-/-, I am concerned at the paperwork stating that it was paid last in -/-/-, years after I had moved from - and last used the ... |
Northland Group, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 29, 2015 - I DISPUTE THE CHARGES HAD BEEN MADE BECAUSE I WAS - AND BEING DETAINED I HAVE THE RIGHT TO REFUSE E-TRA LATE FEES OR CHARGES I CAN SEND A LETTER OF THE PROOF OF - AND - I AM NOT DELINQUENT FOR MY BILLS AND I AM A VICTIM OF IDENTITY THEFT AND I WANT TO SETTLE MY ACCOUNT. ... |
Northland Group, Inc. Debt collection disclosure verification of debt not given enough info to verify debt April 25, 2015 - I had an old dept. and a collection company bought the dept., I challenged them with a letter in accordance to fair credit Act which they had 30 days to respond under federal law and they had to remove it from my credit reports. They have not removed it and they have not responded. I tried contacting them but they are very rude and no resolve. ... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount April 23, 2015 - I had a collections account for a - Charge off with Northland Group. I paid Northland Group to settle the account. I accepted a settlement offer with the understanding the - Account would reflect a - balance as I agreed to the settlement offered to me by the Northland Group. On my credit report the - account on my credit report continues to report a balance past due of $220.00 ... |
Northland Group, Inc. Debt collection false statements or representation attempted to collect wrong amount March 31, 2015 - The Creditor is -.. This is regarding an - - Account.They turned the account over to a Collection Agency and still continued to charge me interest and late fees. Is this legal? The collection agency stated that - sends them adjustments every month. - will not speak to me. They say they do n't have the debt ... to contact the collection agency..but..they continue to apply interest and late fees. ... |