Northland Group, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Northland Group, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Texas

My name is - -. My account number with - - - shows - - I was told the actual account number is -. -/-/-, I spoke with " - '' from Northland Group regarding my outstanding - account. " - '' told me that if I paid the debt, he would remove it from my reports with the - credit agencies. I checked my credit report for the first time yesterday, after having a permanent freeze due to fraud. - - -, - - -, -, MN -, phone number ( - ) - shows up on my credit reports.


I called - - - and spoke with " - '', whom misrepresented himself two times. His real name is - - on -/-/-. " - '' told me he would email - - - and request the phone recording from Northland Group, then promptly and rudely hung up on me. I called " - '' back a second time and requested to speak with a supervisor. I spoke with - -, representing himself as a supervisor. He corrected me and told me I had spoken with - - and said " His name is not -, it is -. people get that confused all of the time. " No one attempted to correct the situation and all involved were extremely short and rude. The employees at all of the collection agencies involved in this case misrepresent themselves. I was promised that this would be removed from my file when I paid Northland Group -/-/-.

Northland Group, Inc. customer in Texas
Nov 13, 2015

* Source: CFPB Complaint Database

Northland Group, Inc. response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Northland Group, Inc.

http://www.northlandgroup.com/
800.800.8191
http://www.northlandgroup.com/contact-us/consumer-
7831 Glenroy Road, Suite 250
Minneapolis MN 55439

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more