Van Dyk Mortgage Corporation consumers have reported over 15 official complaints. Out of the 15 consumer complaints against Van Dyk Mortgage Corporation, 33% were disputed by the consumer (i.e. the consumer was not happy with how Van Dyk Mortgage Corporation responded to their complaint) and 87% were processed in a timely manner. 0% of consumer complaints against Van Dyk Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 7 | 29% |
| Loan servicing, payments, escrow account | 3 | 0% |
| Settlement process and costs | 3 | 67% |
| Credit decision / Underwriting | 2 | 50% |
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Stop CallsVan Dyk Mortgage Corporation Mortgage credit decision / underwriting March 24, 2017 - I went through Van Dyke Mortgage and worked with an officer named -. He tried to approve me for a mortgage loan, but could n't because I needed to pay off a few things first. I paid off those things and he then did a rapid re-score approving me for - with the USDA loan. There were little to no options in that price range for a decent home. I then went through - and worked with an officer named -. She was able to get me down payment assistance and - in a mortgage loan with the FHA loan. - called me shortly after I started working with her and was very upset. He then emailed me... |
Van Dyk Mortgage Corporation Mortgage application, originator, mortgage broker September 25, 2015 - 1 ) SSN wrong on - documents. When asked about this they said it would be OK '' because they were preliminary docs and would be changed. However, they were n't until after I received a letter from the IRS requesting additional information. 2 ) Appraisal submitted w/o review from underwriter with errors such as claiming the townhouse was an detached property. 3 ) Loan application submitted after new guidelines were introduced even though they had all of my information since - 2015 and had been under contract since -/-/-4 ) - loan docs submitted w/ errors ( i.e. closing costs, HOA... |