Bank of America Mortgage Complaint

Other mortgage Credit decision / Underwriting

Bank of America Mortgage department,

Other mortgage Credit decision / Underwriting California

Bank of America is always pushing new products to make money off people. The latest is that to get services one has had in the past ( IE -free safe deposit box ) one has to sign up for new products. In my case it was a be a premier customer which opens new ways for B of A to get money from you. I did ask about getting a pre-qualifying letter as I was going to make an offer on a house. I was called by a - - from BOA who is a Sr. Mortgage loan officer -. I was very clear I only wanted a pre-qualifying letter and not apply for a loan. He summarily dismissed that and told me to meet him in person ( he was pushing about that ) and bring 2 years of tax returns along with other data which appeared that I was applying for a loan. I told him I was not applying for a loan only a prequal letter to which he said '' I am busy and I do n't know you '' I need this for a pre-qual letter. I know enough to know he is playing the oldest game in the book - - - -the old bate and switch. He thought he would just be overbearing, aggressive, lie and get what he wants. What he needs is to be out of a job. it appears the bank are at it again, same - that led to 2008 and no body to oversee them.

Bank of America customer in California
Jan 12, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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