Review and analysis of over 9 Installment Loan complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 9 official complaints related to Installment loan. Out of the 9 consumer complaints against Citizens Financial Group, Inc., 11% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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CITIZENS FINANCIAL GROUP, INC. Consumer Loan managing the loan or lease April 21, 2017 - A loan was opened to purchase an - on installments thru - . - finances the phones via Citizens One. Order # - was placed on -/-/- with - . Due to issues activating the phone on - - I cancelled the order and - issued a full refund on -/-/- . Citizens One op ened an installment loan for the purchase amount. Loan # - and began billing my credit card for monthly installments. I was bill ed 3 consecutive months for a phone that was already fully refunded back in - . I was able to have payments stopped the end of - and... |
Citizens Financial Group, Inc. Consumer Loan taking out the loan or lease April 28, 2016 - I applied to Citizens Bank to take advantage of their Citizens Bank Education Refinance Loan I have never missed a payment on any credit issued in my credit history. I am up to date on all credits issued. I have a credit score of - and I was denied an Education Refinance Loan. I feel that Citizens bank has violated the regulations of the Unfair and Deceptive Acts and Abusive Practices I feel they have Bait and Switched what they claimed would be a chance to repay my student loan in a timely matter. When I called to ask questions I was told by the person on the phone " Well it looks like you... |
Citizens Financial Group, Inc. Consumer Loan shopping for a loan or lease April 26, 2016 - I received a preapproval from - -. The letter stated that due to my creditworthiness I could receive a personal loan at 5.99 %. With the letter I also received an " Invitation Code. '' So, naively I went on line because I was preapproved! Well, no one receives a 5.99 % rate or a rate close to that amount. I was offered a rate of 12.75 %! I have excellent credit so I was confused as I was preapproved. I called and spoke with - VERY RUDE customer service employees and was told that they can change the rules at any time! So now my credit score will drop due to the inquiry and of course I... |
Citizens Financial Group, Inc. Consumer Loan taking out the loan or lease March 27, 2016 - After several attempts to resolve a credit denial based on erroneous information I remain frustrated with the FCPB, -, Citizens Bank, and - - stores so I am attempting yet again to correct this situation. 1. - - stores employees are not trained in sales of financial products such as the Citizens Loans associated with the - - Upgrade Program. After discussing the situation with the manager of the - - - on - - in - PA he recognized the need for further training for - employees as they were not providing customers with factual information regarding the f... |
Citizens Financial Group, Inc. Consumer Loan taking out the loan or lease March 9, 2016 - My credit application to Citizens One for - - - was just denied. My credit rating is -! The credit card I offered has a - Credit Limit and my current balance is less than -. I am stunned and was frankly embarrassed by this action. Then, try to get an answer from the company! They deny access on the website and phone Unless you have an existing loan. Yes, I can go to a retail store and get the phone, but without the advantages of the - - plan, which is the reason I went to the - in - -, California! - should be looking into theses issues which from what I ... |
Citizens Financial Group, Inc. Consumer Loan managing the loan or lease February 10, 2016 - I took out - separate loans through Citizens One Bank in -, - as part of - 's iPhone Upgrade Program. As part of the program I am required to submit banking or credit card information for automatic monthly withdrawals of the payments. I was incorrectly charged twice for my first scheduled monthly payment for - loans on -/-/-. I contacted Citizens One immediately to get this corrected and was promised a prompt refund but did not receive one until -/-/-. Once the refund was issued my account was immediately and incorrectly labeled as " Past Due ''. I again contacted Citi... |
Citizens Financial Group, Inc. Consumer Loan taking out the loan or lease January 27, 2016 - I applied for the - update every year program at an -. - did a credit check through Citizens One Loans Personal who did not approve request for the following reasons : GARNISHMENT, ATTACHMENT, FORECLOSURE, REPOSSESSION, JUDGEMENT, OR COLLECTION on my - Credit Report. None of the above actions have ever been taken against me nor is any of this information on my - credit report. I attempted to resolve this issue with the bank directly but was told to file a dispute with -. But as it was not on my - report I was unable to dispute this statement. After contacting this Citizen... |
Citizens Financial Group, Inc. Consumer Loan managing the loan or lease December 7, 2015 - My first payment was due -/-/15 and it was setup to come out on my credit card automatically. I logged in on -/-/15 and there was red letting telling me my account was overdue and I had the option to make a - time payment. I assumed the credit card transaction failed so I made a - time payment with my checking account information on -/-/15. I then went in and set up future payments to not come from my credit card but to come from my checking account automatically, because it appeared my credit card did n't work since it said I was past due. Well, - payments ended up ... |
Citizens Financial Group, Inc. Consumer Loan taking out the loan or lease November 25, 2015 - I recently applied for - iPhone Upgrade Program '' which - only comes to find out during the application process ( a process that can only be done in an - - ) that it is really a LOAN application through - loan partner, Citizens One ( for a $ - loan ) to purchase an iPhone. Naive, as I 'm sure most people are who are enticed by this program marketed by -, I made a reservation and appointment to pick up my new iPhone 6S at my local - Store in - -. At no time during the application process, which is all handled electronically, by some kid clerk with an iPhone, was I... |