Citizens Financial Group, Inc. Consumer Loan Complaint

Installment loan Taking out the loan or lease

Citizens Financial Group, Inc. Consumer Loan department,

Installment loan Taking out the loan or lease California

My credit application to Citizens One for - - - was just denied. My credit rating is -! The credit card I offered has a - Credit Limit and my current balance is less than -. I am stunned and was frankly embarrassed by this action. Then, try to get an answer from the company! They deny access on the website and phone Unless you have an existing loan. Yes, I can go to a retail store and get the phone, but without the advantages of the - - plan, which is the reason I went to the - in - -, California! - should be looking into theses issues which from what I understand is not unusual. Others with excellent credit are denied access to the new IPhone benefit program for no cause. We are talking about financing less than -!

Citizens Financial Group, Inc. customer in California
Mar 09, 2016

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Citizens Financial Group, Inc.Complaint HistoryComplaints11/20151/20163/20164/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Citizens Financial Group, Inc.Taking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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