Review and analysis of over 28 Installment Loan complaints against USAA Savings
USAA Savings consumers have reported over 28 official complaints related to Installment loan. Out of the 28 consumer complaints against USAA Savings, 36% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 36% resulted in non-monetary compensation.
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USAA Savings Consumer Loan managing the loan or lease February 6, 2017 - In - and - of -, my ex husband used my social security number, without my knowledge or consent, to take out - personal loans for $2500.00 from USAA Federal Savings Bank as a co signer, both of which were approved. We were in the process of our divorce and I would have never agreed to tie myself to $5000.00 of additional debt to him. My ex husband also applied for - additional loans with my social security number as a co signer without my consent or knowledge in - of -, both of which were denied. I was not made aware of there debts until I attempted to open my own check... |
USAA Savings Consumer Loan problems when you are unable to pay January 21, 2017 - I was out of work from - -, 2016 until - -, 2016 due to a - that required at least - weeks of recuperation without use of my -. My worker 's comp claim was denied. I was attempting to go back on light duty, which my employer denied. I attempted to file a claim for unemployment, because although I had initially been informed I could work light duty, my company would not let me return to work with restrictions. On - -, 2016, I called USAA to inform them that I was out of work, and could not make my auto loan and personal loan payments, and initiated the USAA debt prote... |
USAA Savings Consumer Loan managing the loan or lease December 7, 2016 - I scheduled a payment to post by -/-/- to my USAA Loan, prior to the due date of -/-/- to ensure the loan was paid before it reached 30 days past due. Now I have a letter dated -/-/- saying the payment is 30 days past due and it is in default and needs to be paid prior to -/-/- to avoid other collection activity. Now obviously the payment has been made and has posted but I do not agree with it being reported 30 days late. I scheduled the payment online to post by the - and it did not. It posted on the - ... the same happened with my auto insurance payment although tha... |
USAA Savings Consumer Loan taking out the loan or lease October 10, 2016 - I am a victim of ID Theft. Someone has used my information to open a couple fraudulent loans with USAA as well as filing fraudulent claims using my information. I disputed the debt with USAA and provided the fraud packet as well as a police report outlining fraudsters name, address history, etc. USAA never returns my call. It 's been almost a year since I 've disputed this. They tell me they are investigating and never call back. USAA also sold the debts to a collection agency while I was disputing it. They were aware I said it was fraud and they still sold it. I called them approximately two ... |
USAA Savings Consumer Loan managing the loan or lease October 5, 2016 - Made a payment in the amount of $150.00 from my personal bank account on -/-/16 due to arrive to USAA on -/-/16. I received the bill and noticed the payment was not credited and I immediately called. The late fee was credited and the associate advised us to upload proof of payment to the USAA website so they could investigate the dispute. My wife did this on -/-/16. I called USAA today and the associate stated that what we obtained from the bank was not accurate and that they tried to contact us on Monday -. We have no record of this. In the meantime, my account is showi... |
USAA Savings Consumer Loan shopping for a loan or lease August 30, 2016 - I called usaa consumer credit for a personal loan, due to impending monies coming in to me in possibly 2 weeks and told the loan consultant the facts, so she submitted the application as I said wait simultaneously. I told her I was just checking things out and the hard application was denied. She then called the back office to see if it would be retrieved back and the answer from the back room, was no. I contacted the credit company-, they told me that the bank has to delete it that I could not dispute this credit entry.... |
USAA Savings Consumer Loan managing the loan or lease August 12, 2016 - My husband recently -. Prior to leaving he submitted the required paperwork to USAA ( just as he had done for previous - ). Recently we received a letter from USAA denying our SCRA benefits and they would not be lowering our interest rates to the 6 % let alone the 4 % that they advertise. They state that we incurred the debt after entering into this activity duty status, therefore we do not qualify. Since he just recently -, this is not possible and the debts were previously incurred. After multiple - and submitting this paperwork to multiple institutions USAA is the only financial... |
USAA Savings Consumer Loan problems when you are unable to pay April 7, 2016 - Hi, I receive multiple calls a day back to back. I receive calls from - to right before - at night. During my work day I am unable to answer my phone but they constantly call my cell back to back, an hour apart. Is n't there a law protecting the consumer from back to back calls, especially on their cell phone? ... |
USAA Savings Consumer Loan taking out the loan or lease April 6, 2016 - Credit Agency reporting-who & how to handle? CHRONOLOGY of EVENTS : - I had severe Identity theft ( Divorce related ) - I worked to get Cr agencies to report - BK & debt charge-offs appropriately -/-/- Credit Agencies started reporting BK/identity theft charges from -, out of the blue. This error just dropped my credit - points in 1 week & i was rejected for a home or rental leaving me homeless & I desperately NEED HELP!!!! ... |
USAA Savings Consumer Loan shopping for a loan or lease February 5, 2016 - Background : I filed Chapter - BK in -/-/-, and Chapter - in -/-/-. The Chapter - is satisfied and all payments paid ( at least 1 year paid off ). My - credit score is - as of -/-/-. I noticed that USAA continues to report status " In Chapter - Bankruptcy '' -last reported -/-/-. Please see attached. Is that appropriate reporting? The other creditors reported it once in -/-/- and -/-/- respectively and has not reported monthly since then. ... |
USAA Savings Consumer loan problems when you are unable to pay October 11, 2015 - I had a $ - Home Equity loan taken out with USAA.com five years ago. The interest rate I received at the time for the loan was 4.49 %. This month, the HE loan was converted to a fixed-rate loan, as had been expected after the first five years. What was not explained to me was that they bumped up my interest rate by 250 %, to 10.35 %!! When I asked about this possibility several months ago, I was told it would depend on market conditions. '' Clearly, interest rates have not doubled since I took out my HE loan, and nothing else about my credit history ( which is excellent ) has changed! I 'v... |
USAA Savings Consumer loan managing the loan or lease June 3, 2015 - I have a loan secured by a vehicle with USAA Savings Bank NA. I had made my payment after speaking to a loan representative, as I was past due at the time, that posted on - -, 2015. This brought me due for - -, 2015. They repossessed my vehicle that same evening, after the bank closed. I was able to get my vehicle back the next day but I had to drive over - miles and take off work, from a brand new job. I have made the -/-/- payment. When I went to pay today for - -, the account on line is showing I owe for -/-/- and -/-/-. They can not explain but the repre... |