USAA Savings Consumer Loan Complaint

Installment loan Managing the loan or lease

USAA Savings Consumer Loan department,

Installment loan Managing the loan or lease Virginia

I scheduled a payment to post by -/-/- to my USAA Loan, prior to the due date of -/-/- to ensure the loan was paid before it reached 30 days past due. Now I have a letter dated -/-/- saying the payment is 30 days past due and it is in default and needs to be paid prior to -/-/- to avoid other collection activity. Now obviously the payment has been made and has posted but I do not agree with it being reported 30 days late. I scheduled the payment online to post by the - and it did not. It posted on the - ... the same happened with my auto insurance payment although that payment posting date is not an issue. Please make contact and discuss with my wife as she will be handling this on my behalf.

USAA Savings customer in Virginia
Dec 07, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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