USAA Savings Consumer Loan Complaint

Installment loan Problems when you are unable to pay

USAA Savings Consumer Loan department,

Installment loan Problems when you are unable to pay Virginia

Hi, I receive multiple calls a day back to back. I receive calls from - to right before - at night. During my work day I am unable to answer my phone but they constantly call my cell back to back, an hour apart. Is n't there a law protecting the consumer from back to back calls, especially on their cell phone?

USAA Savings customer in Virginia
Apr 07, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

Consumer disputes how USAA Savings handled their complaint

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How USAA Savings handles Problems when you are unable to pay complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints5/20128/20129/20126/20137/20138/201310/20131/20148/201410/201411/201412/20146/20157/201510/201511/201512/20154/20165/20166/20167/20168/20169/201612/20161/20172/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsProblems when you are unable to pay61.1%19.4%19.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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