Review and analysis of over 150 Payroll Card complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 150 official complaints related to Payroll card. Out of the 150 consumer complaints against Empowerment Ventures, LLC, 1% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues March 31, 2017 - I used my prepaid card to make a hotel reservation. The hotel merchant did not process the card for any amount. I did not have a balance owed to the merchant when checking out. The prepaid card provider has been contacted by myself, the hotel merchant, and provided supporting documentation. The prepaid card provider refuses to release MY money from pending transaction status. The representative from the prepaid card provider promised my funds would be released. Instead they continue to hold my funds and refuse to release my money.... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 15, 2016 - Friday, -/-/2016 I cancelled a layaway at - and the $400.00 was credited back to my prepaid card. Rushcard credited the account in an hour and then blocked the card for potential fraud. i used the card to do the layaway at - that is the reason the money was refunded back to the card. rushcard states i never used the card at - which is a lie. i have $280.00 that i do n't have access to plus i will receive a direct deposit to the card in 2 days that I will not have access to. They claim the corporate office has to review the matter and release the hold. I have submitted a document... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 17, 2016 - I have a car note that was refunded to my rushcard on -/-/2016 I spoke to - different agents who stated that I will receive my funds within 10 days I am delinquent with my rent thanks to Rushcard.. 1 agent stated that they neededa email from the Merchant which was sent then they stated that the pending status would fall off after 10 days ... still no funds. Had a conference call with my Merchant and Rushcard agents..the Merchant told the agent they cancelled out the payment and released my funds but the Rushcard is holding my funds Not sure what to do to get my monies to pay RENT... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues September 20, 2016 - I received a notification through email - -, 2016, stating - charges had been applied to my account $23.00 at - in - Oh and $51.00 at - ' in Delaware as I 'm at home with my card in hand. I immediately contacted the merchants to advise them of the charges while I 'm sitting at home with my card, I was advised to contact my financial institution to dispute the unauthorized transactions. After speaking with the merchants I immediately contacted my financial institution Rushcard to advise them of the charges and were not made by myself, that I have never been to - anywher... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues September 10, 2016 - I first noticed a transaction of $120.00 was taken off my Rush Card, on -/-/2016. I went back as far as my phone would allow. I saw the same transactions in -, - and -. I tried to contact Rush Card. They no longer have customer service. I also checked my statements on line, there are no records of these transactions. Any assistance you can provide will be greatly appreciated. -... |
Empowerment Ventures, LLC Prepaid card fees July 5, 2016 - Rush cards terms & conditions state that " # - the combined total of combined transaction fees is limited to $10.00 per calendar month '' I have been charged way more than $10.00 in combined charges in a month. Also, they have broken their own policy rules that no ACH payments to bills ect can be executed. They have allowed ACH payments to process without my authorization or knowledge. Also, when I activated my card, I supplied a promo code that would credit my account an instant $20.00. I have not yet received that and keep getting denied when I call to request that be processed.... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues June 4, 2016 - Rushcard has ignored my dispute that I made directly with them. A merchant had somehow debited my rushcard account using the ACH method ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues May 16, 2016 - My name is - - I was a customer of rushcard for 3 years. On -/-/2015 a direct deposit of $720.00 was deposited to my account. On -/-/2015 my account became frozen and I was unable to get any monies. I had just moved to - from - because of my job. I had to borrow money from my job and coworkers because I moved down here alone to help pay my rent and bills On -/-/2015 was was given $430.00. When I called the customer service to complain about the monies that was n't on the account.I was on hold for 2 hours and they stated that was paid in full. The CSR staed tha... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues April 28, 2016 - I went to the bank on -/-/16 to do a cash advance for - from my Rushcard debit card and the teller never received a authorization number from the terminal or printout to give me my money. The teller stated it was not going through, it kept giving him a error message.But the withdrawal and fee was pending on my account till this afternoon on -/-/16. It cleared my account and now Rushcard Does not want to return my money when they were having system issues and doing a system maintenance update the same day. I am very unhappy, because it was not my problem and customer service is n... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues April 27, 2016 - My email to RushCard sums it up : I have called and called today about the transactions in - of my cards. My name is - - card ending in - # # # and - # # # both had transfers and I received confirmation via text and email plus online but talking to your reps they do n't all of a sudden show my missing money! I 'm very upset about this because. Have been hung up on twice, told that it did n't make sense as if you guys do n't have a glitch on your end. My card went from a successful transfer to showing an $0.00 bal on card ending in - # # # and my other card - # # # does... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues April 1, 2016 - On - -, -, at approximately - EST I went to the ATM and requested to withdraw $200.00. The machine did not dispense any cash and gave me a receipt with an error message indicating the amount I requested and that $0.00 was dispensed. A few minutes later, I received a text alert from Rush Card indicating that $200.00 had been deducted from my account. I immediately contacted them via email and phone to dispute the transaction and was informed that I needed to provide a dispute in writing. On - -, -, I submitted a copy of the ATM receipt and the signed dispute form to R... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account February 14, 2016 - I have been with Rushcard since -, and this year as been the worst experience I have had with this company. In - of - I received - fraudulent charges from - different - in GA within a minute apart. At the time of the charges I was at work in -, FL. I contacted Rushcard and reported the charges. They advised me I had to fill a form and send it back and after 10 days I will receive a provisional credit. I received the credit. Fast forward to - - and i was charged again for the same charges, being advised that they did not find anything wrong with these charges, but the... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 29, 2015 - Rush card asked we provide information to them to release funds. They told - hours, has merchant release forms, are rude, hangs up in on. Holding out funds where we could not access funding from payroll that 's from our work! Causing us to have late payments and could not access funds during a disaster for shelter or gas to get to work. They give us misinformation and multiple representatives laugh and say it 's nothing we can do you will have to wait. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 29, 2015 - Could n't use card with my payroll on it to pay my bills and buy things that was needed for home, i had late fees to pay and my phone was disconnected because of rushcard ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 29, 2015 - Rushcard issued me A duplicate card of the Card that recently expired - - I am unable to check my balance and enroll in text alerts I have been having this issue since late - yes I received the letter with deposits I was able to receive before the complications of my account they sent no record of the issues that I have been having with Rushcard via metabank I have I have I have - or more reference accounts where I contacted Rushcard via emailAcknowledge : no subject ( Ticket # - ) Acknowledge : no subject ( Ticket # - ) -Acknowledge : no subject ( Ticket # - ) These ar... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 20, 2015 - Last month due to the inability to access my account through rush card for almost three weeks i occurred numerous late fees and penalties through my creditors. I have submitted - bill for review through the upload and i will attach it to this as well showing that on the water bill i had a - late fee/reconnect fee because my service was disconnected for non payment. Me and my kids ages - and - went 5 days with no running water in our home as a result to your company 's mishap. No to mention my landlord charge me a addition - on the rent due to late fees that where accumulated. As... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 13, 2015 - Rushcard took my whole direct deposit from my account because of a system glitz they are having..i was told since the - of - that they working on getting my money back ..it is now -..customer service wo n't help ... keep telling me it up to corporate office..i been treated so unfair for something that not my fault.i ca n't pay my rent ..im upset and dissatisfied with how they act like they dont carr..the sytem was suppose to have deposit my account twice but it didnt..but they took - deposit out if my account..so ehen i got pay on the - of - account was in the negative..so th... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 8, 2015 - I applied for a RushCard -/-/-, -/-/- it was my first time using the card for my payroll DD. Their system shows that my deposit posted on -/-/- however, I never received it as an available balance. I have made several phone calls to their Customer Service department with still no resolution. I am not able to pay my rent, my utility, or my car note. I 've also made several attempts to speak with - - on social media channels, he just asked for my information and nothing was ever done still. - his colleagues by the name of " - '' contacted me last week Thursday assuring... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 7, 2015 - I have a charge on my account for $640.00 that I did not make. I have tried to contact Rushcard for a week now with no help. I am put on hold for hours and i went online and filled out a dispute form and faxed it in. I have yet to receive a call, email or acknowledgement that they have received my complaint. I have also had double charges on my account and then the charges go away but my money is never returned to me. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 6, 2015 - I have a rush card and - $ was deducted from my account. I call and never get a answer or I 'm hung up on, I 've even been transferred many times just to be on hold more to be placed on hold more. ... |
Empowerment Ventures, LLC Prepaid card adding money November 2, 2015 - My name is - - i have a rush card, I went to - to had money to my card I did - cash deposit - for - dollars and the other was for -. And I never got my money on my card. It 's been 3days ever since Friday. I have bills that is due by a certain time and every time I call rush customer service there is always a long wait with no answers. My money is missing and I wan na it now. I have - plus a grandson so I need my cash. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 2, 2015 - Have my payroll check deposited to a rush card. Unable to access my funds using PIN number. Tried to change PIN number without success. Unable to access funds. Could still call activity number and get my balance. Could pay bills that did not require PIN number. As of today I am unable to get my balance or any information on my account. No one will answer the phone either. I have - that I ca n't access to pay my bills. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 2, 2015 - As of -/-/2015 I have been unable to access my funds from RUSHCARD. I am 4 months pregnant and I am extremely upset. I had my last paycheck deposited into my account on the -/-/-, when it usually is deposited on the -. After going on Social Media I noticed customer complaints about missing money, unauthorized transactions. etc. On the -/-/- I requested a block on the card to protect myself from any problems. On -/-/2015 my direct deposit was credited to my account. I called RUSHCARD, and was told by a Customer Service Rep that the system was down and they could not pull up my ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 1, 2015 - I applied for a rush card on -/-/2015 and supposed to received it in 7 to 10 days. I received my first card but have n't received my other one with my money on it from my department. I called rushcard multiple times and ca n't get any answers. I checked online of -/-/2015 and it said I bad $900.00 on there but when I checked later on it said $0.00. I have n't received my card even to get my money.im late on my car note, light bill, and loans I have to pay. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 31, 2015 - I am a rush card memberOn - -, 2015 funds that were on my rush card disappeared! Due to a system issue with rush card my funds havent been available to me for close to a month now! Everytime I call rush cards customer service and ask about my money and where it is they hang up on me! I just want my money the money that I worked hard for and because of rush cards unprofessional business my gas and lights were shut off! Im not planning to file a lawsuit against this company because they will not release my money! ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 31, 2015 - On - the - my car loan company accidentally double charged my account. I contacted them and they refunded the funds well by Wednesday the - these funds were still pending. I contacted rush card and they assured me my funds would be posted by Friday. That never happened, I called rush card and I held for over an hour finally a lady came on I explained again what happened she then called my auto loan company on - way and was told they already refunded the amount and on their end it was adjusted and closed she even gave the transaction number. The rep assured once again that the funds... |
Empowerment Ventures, LLC Prepaid card advertising, marketing or disclosures October 30, 2015 - Rushcard did a maintenance update and locked everyone out of their accounts for 2 weeks and it is still going on at the moment. Cardholders have not had access to their money such as direct deposits, money loads, and -. Contacting the company is hectic and you will be on hold for hours or just get hunged up on. They say they do not know when the system will be back up so that people can access their funds. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 30, 2015 - I have been locked in and out of access to my rush card and account since -/-/15. I have called the Rush Card Company numerous of times just to be hung up on or stayed on hold for and hour. Since then I have been struggling to get food for me and my children, I 've had to think of ways to make it back and fourth to work because no access to money to get gas. I have missed - weekends of moving my furniture out of storage including each week I have been charged fees to pay just to get my things and now unable to pay them. I have not been able to pay the rest of my car note, unable to go... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - I opened RUSHCARD and had paycheck go direct deposit on card for my first deposit, which applied on - -, which I assumed until i tried to pay for gas to get to work. When I called customer service was told just wait a day or two since they were trying to update system. On many fail attempts was unable to pay bills, provide food for my family nor pay for my rent. My card kept appearing inactive online and made several phone calls that card was inactive and not able to be used. It took me 8 days for my paycheck to post and was only able to use a part of it. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 29, 2015 - I have been with RushCard for about 3_4 years now all of a sudden beginning - of 2015 there has been an issue with me getting my funds into my account here it is again - - and again the same problem no funds from my job direct deposit been calling since - - no answer I have no money and - kids what am I suppose to do mean while I did n't even receive an email or nothing please help me. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 29, 2015 - I recieved my actual paycheck after my original pay date ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 29, 2015 - Had money in account about $260.00, went to pay a utility bill thinking had $ $ $ on the card, the clerk swiped the card for payment and she told me that the card is " declined ''. I asked her to swipe again and the same result. Left the payment center and had a good " cry ''!!!! Then I tried calling different # 's ( on back of card, their customer service and - and all that I could think of ), and to no avail nothing. So please if you can help please do. Also, checked on Atm machines and it 's saying that I 'm in the negative, which I can not fathom, so please look into " our '' plight b... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 29, 2015 - i was affected by the -/-/15 outage that rush card had occur on their watch. i did not get my direct deposit until -15. just about 2 days late. here i am on -/-/2015 it is - as i write this, waiting for my direct deposit. i was told by the operator that i will be notified by telephone when the deposit reaches my account. that is little help when there are bills to pay and money to be spent to get to work. this is my second pay period dealing with yet another delay on my money and all i am being told is the system is back up and running etc etc etc. i even asked them to check to s... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - I am a customer of rush card. I am unable to accessy money. They are not answering the phone. My direct deposit is not there and I need answers as my payroll check is deposited there and it is not allowing me to access. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - i have lost my card and have been trying for days to contact Rush card to cancel the card and have another one sent out. Everytime I call I get hung up on and no response. SOmeone may have found my card and is possibly using it. I can not afford to be late paying my rent and lose the - balance still left on my card. This is crazy. I have sent emails and no one has contacted me back. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 28, 2015 - for weeks my check been delayed late post it 's very wrong ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - Could not use my Rush card. My electricity was disconnected due to this poor service.Still as of today I have money on the card but ca n't access the card. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 28, 2015 - I have not been able to access my account accept via phone, I tried to call the company to ask when my deposit this week would be available to my card and the line to card services disconnects every time Ive called. I am not able to monitor the account transactions by phone, the recording only provides the last - transactions and the online log in locked me out of my account even though I provided all the correct information. I would just like to know if Im going to get paid this week. ... |
Empowerment Ventures, LLC Prepaid card adding money October 28, 2015 - On Friday - -, 2015 a direct deposit from my payroll was added to my - account. I was told that on the - there would be a system update which would not affect any deposits or withdrawals. That was soon to found as a non-truth. I have not been able to either speak with anyone at the company. I have not been able to make a withdrawal nor have I been able to pay any bills. I have called and emailed this company ; however, they are not responding to either point of contact. This has been going on for days now and my bills are due to be shut off, I am out of gas in my car and I am not a... |
Empowerment Ventures, LLC Prepaid card adding money October 28, 2015 - I am a rushcard holder, and two weeks ago there was some type of glitch with their system once they upgraded their technology. Because of this, I was unable to gain access to my funds that were supposed to be direct deposited the day before. I also was not able to reach anyone at Rushcard for several days, and still have been unable to reach anyone as of today. This caused my bills to be late, and I am now trying to play catch up on the expenses that I had during that time. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - I ca n't get my money of my card even when it 's showing up. Now I 'm behind on all my bills everything getting cut off and they adding late fees - transaction they took all my money off and it was never received by the company. I been without my money for two week this is so frustrating. Who gon na help up get our bills back on track. I 'm finding me a lawyer and another card company. Been with this company since 2009 never again will I do this. I have a daughter at home and a father who is - ... |
Empowerment Ventures, LLC Prepaid card adding money October 28, 2015 - My money has not posted yet and its been two weeks and i see transactions on my card i didnt do ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 28, 2015 - RushCard has stopped me from taking money out of my account I have tried to contact them for the last - hours and I 've been put on hold for at least - hours and then hung up on or I will talk to a supervisor and they will put me back on hold and they will hang up this has been an ongoing problem I see charges on my account that I have not purchase anything because I have not been able to use my card I 'm not able to pay my bills because they 're holding my money ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I have been unable to have access to my funds for about two weeks. the online banking statement is stating that i have a negative balance of $1400.00. How is this even possible and it is a prepaid card. Rushcard is a very crooked company. I have called for two weeks and the phone continuously hangs up on me. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 27, 2015 - Rushcard system is down my balance is not accurate they keep telling me it will be fixed soon. I ca n't even pay my bills because my funds are n't available due to their system outage. They keep putting me on hold and transferring me. The longest I 've been on hold was 50 minutes. Never had any issues before with them but now this is ridiculous ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 27, 2015 - Rushcard ruined my finances and caused me so much struggle for about two weeks without a penny to my name. I am a single parent and - kids and i just could not figure out how to feed my kids day by day. I was devasted and cried daily. The need to pay for what they did to us. They conducted a server change, my card would not work, embarrassed to find out after food shopping my card declined on $ -+ in groceries. They would not answer phone, either ring or hung up but not a soul to tell us what was happening with our funds. My sons - birthday party cancelled and rescheduled cause i had ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 27, 2015 - Recently rush card had an outage or system update I 'm not sure really, but I did n't notice until I noticed that money was drastically taken off my card without my approval. I have tried contacting them numerous times but the only thing I was getting was a pick up and hang up.which was very odd. That 's when I got online to see if maybe there was another phone number available and seen that there were so many complaints, and so I happened to come across the consumer financials phone number. All I want is my money back as soon as possible. I have - kids and I 'm a single parent and every pe... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - Not able to access my funds with rushcard. Need to pay bill by tommorrow and im stuck without my direct deposit ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - Rushcard had a technical glitch that has not allowed many users access to their accounts for weeks. Money is still being held and access to accounts is still unavailable for some. I personally have the wrong account number listed. There has been updates however does not explain in details the issues. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - rush card has failed to load a direct deposit loan from my -. Issue has been ongoing about a week now. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - On Wednesday - - 2015 money has Been missing off my pre paid rush card my money came on my card around - and ask soon ask i when to check my account i saw a transaction of - dollars i didnt make. I really need that money a back on my card ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 26, 2015 - After system glitch, I am missing - dollars due to incorrect balance projected. Funds were also removed from my saving account without concent and removed from my transaction history. I have contacted rush card for over 2 weeks without a resolution I 've been avised it would be resolved at the highest priority. No one has us reach out to me via phone email and or - on social media. I have multiple screen shots proving unauthorized activity. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - I sent $250.00 to Rushcard via - this past Friday. After receiving my money my account said pending activation after a few days past I finally got in contact with customer service in Sunday. And my card was activated then I went to an ATM and my transaction was denied. My account now says - balance but the deposit is showing in my transactions. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 25, 2015 - I have a pre-paid Rush card. I have had no access to my account for 12 days. The company said they updated their system and something went wrong. Customer service does n't help. A technical glitch is what their calling it. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 25, 2015 - I am a customer of Rush card and since - - th I have not had any access to my account or my money. As we speak I still have no access to my money or account. That is a total of 14 days and still counting of not having access to the money that I depend on for everything. I have spent the last 13 days trying to get through to through to customer service to no avail. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 25, 2015 - I am a customer of the prepaid visa rush card. I believe this was fraud. I have been locked out of my account for over two weeks, I have not had acces to my funds and I have bills to pay as well as a child to feed. Whenever I contact customer service I can not get through and when I do the rep hangs up on me. My balance for my card is very inaccurate. I had a balance of - $ which is for my car payment and now the money is gone. I have no idea where it is and I can not access my money at an atm. If I could please get some help before I am without lights and a car I would really appreciate it... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - I lost my pre-paid debt card from rush a replacement was sent to me within 9 days and i was not able to activate my card. I had my direct deposit in my account a week previous. I was told that rush card was going through a systems upgrade and since their systems were down their activation line wasnt working i was locked out of my account and couldnt view it. And after waiting on hold for several hours after being hung up on multiple times by rushes automatic phone system. I was told by customer service i would just have to wait until it came back up and no time line was given but until then i ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - I 'm a Rushcard member and my direct deposit was never issued to me. When using mu card it declines all transactions! I 've had to borrow money in order to feed my family and pay bills! ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - My card was stolen, they close it out and sent me a replacement card. I was unable to activate the new card and all of a sudden the old card read active again and charges were bring made on my account that I did not make. I have called and called and called just to get hung up on. Im missing over $500.00 I need my money ASAP please. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - I am a Rush card holder customer. I have not had access to the funds in my account since -/-/15. I can not move, withdraw, or access my funds. ... |