Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Payroll card Unauthorized transactions/trans. issues Arkansas

I have been locked in and out of access to my rush card and account since -/-/15. I have called the Rush Card Company numerous of times just to be hung up on or stayed on hold for and hour. Since then I have been struggling to get food for me and my children, I 've had to think of ways to make it back and fourth to work because no access to money to get gas. I have missed - weekends of moving my furniture out of storage including each week I have been charged fees to pay just to get my things and now unable to pay them. I have not been able to pay the rest of my car note, unable to go to my eye appointment because of the $100.00 fee that is needed and now I have developed and ulcer in my right eye that needs antibiotics to cure or it will get worst. My phone was stolen and now without any money I ca n't get mobile and I have - jobs in which - jobs require me to have a phone so I ca n't resolve that issue ether. I have been reading were this problem was fixed and I have been calling them since Tuesday and the automatic system is saying that my card is not activated in which I never put in a request for a new card. I 'm stressed out to the max and have been having more then - and I 'm just over all the lies that they have told me since -/-/15. As of -/-/15 was the start date that I have had no luck with speaking to anyone at Rush Card regarding my issue.

Empowerment Ventures, LLC customer in Arkansas
Oct 30, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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