Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Payroll card Unauthorized transactions/trans. issues Texas

I have a charge on my account for $640.00 that I did not make. I have tried to contact Rushcard for a week now with no help. I am put on hold for hours and i went online and filled out a dispute form and faxed it in. I have yet to receive a call, email or acknowledgement that they have received my complaint. I have also had double charges on my account and then the charges go away but my money is never returned to me.

Empowerment Ventures, LLC customer in Texas
Nov 07, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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