Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Fraud or scam

Empowerment Ventures, LLC Prepaid card department,

Payroll card Fraud or scam New Jersey

I am a customer of the prepaid visa rush card. I believe this was fraud. I have been locked out of my account for over two weeks, I have not had acces to my funds and I have bills to pay as well as a child to feed. Whenever I contact customer service I can not get through and when I do the rep hangs up on me. My balance for my card is very inaccurate. I had a balance of - $ which is for my car payment and now the money is gone. I have no idea where it is and I can not access my money at an atm. If I could please get some help before I am without lights and a car I would really appreciate it.

Empowerment Ventures, LLC customer in New Jersey
Oct 25, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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