Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

Payroll card Unauthorized transactions/trans. issues Indiana

My email to RushCard sums it up : I have called and called today about the transactions in - of my cards. My name is - - card ending in - # # # and - # # # both had transfers and I received confirmation via text and email plus online but talking to your reps they do n't all of a sudden show my missing money! I 'm very upset about this because. Have been hung up on twice, told that it did n't make sense as if you guys do n't have a glitch on your end. My card went from a successful transfer to showing an $0.00 bal on card ending in - # # # and my other card - # # # does n't show the $100.00 added with a new balance of $100.00 it only shows the $5.00.


My cell is - # # - # # # # and I have sent my complaint the the attorney general as well as the - and unclerush - - via - publicly about the errors and treatment today over the phone. See all attachments as I have also uploaded the screen shots on your web as confirmation that this transferred showed over and over that it was completed and successful. The rep said she did n't see any activity on my card ending in # # - since - - which ca n't be right being that I did a transfer from my card - this morning to my other card and - I tried to transfer it back hours and hours later all said it did via text online and email but yet I do n't have my money it 's not reflecting and has disappeared and no one seems to even see what I 've gotten as alerts about my account! Where is my money!!!!!!??????? Call and email me today See attached documents and also see online uploads I sent that message last week and I still have n't gotten any replies or phone calls and my cell phone is off, my utility bill is up for disconnect and my rent have been file eviction on because I can not access my account and I 'm missing my money.