Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Fraud or scam

Empowerment Ventures, LLC Prepaid card department,

Payroll card Fraud or scam New York

I opened RUSHCARD and had paycheck go direct deposit on card for my first deposit, which applied on - -, which I assumed until i tried to pay for gas to get to work. When I called customer service was told just wait a day or two since they were trying to update system. On many fail attempts was unable to pay bills, provide food for my family nor pay for my rent. My card kept appearing inactive online and made several phone calls that card was inactive and not able to be used. It took me 8 days for my paycheck to post and was only able to use a part of it.

Empowerment Ventures, LLC customer in New York
Oct 29, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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